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Customer Service Courses
- Course
- Online
- Intermediate
- Different dates available
- 27h
... sections for your learning convenience; legal secretary, meeting management and minute taking, secretarial roles and responsibilities, customer service role, and finally work using MS word. Initially, you will get basic knowledge as a legal secretary and learn about teamwork and attention to detail... Learn about: Legal Secretary, Effective Time Management, Confidentiality Guidelines...
- Course
- Online
- Intermediate
- 4h - 1 Quarter
... this course, learners will develop commercially relevant expertise that supports career progression, enhances employability, and adds measurable value to any customer-facing role. The course is delivered online, allowing flexible study while building industry-aligned customer success knowledge... Learn about: Customer Relationship Management, Communication Training, Customer Manager...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...The participants will have insights and practiced the skills necessary to become an accomplished facilitator, these are: 1. Creating a climate for success... Learn about: Sales Training, Facilitation Skills, Marketing Strategy...
- Course
- Williams Lake (Canada)
- Advanced
- September
- 19 Months
...Ranch hand, ranch manager, equipment, irrigation, farm inputs sales, customer service or retail manager. Many First Nations communities have ranching operations as part of their economic development arms and have career opportunities ranging from cowboy to land manager to ranch operations manager... Learn about: Customer Service, Farm inputs...
- Course
- Croydon
... Service in Travel and Tourism, Customer Service in Travel and Tourism, Preparing for Employment in Travel and Tourism, European and Worldwide Destinations and Work experience in Travel and Tourism... Learn about: Customer Service, Travel and Tourism, Travel Tourism...
- Vocational qualification
- Online
- Different dates available
- 5 Days
... of, and spot the signs of Child Sexual Exploitation. We look at how to maintain a healthy lifestyle as well as the best practices of how to treat your customers... Learn about: First Aid, Disability Awareness, Visual Impairment...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Care, Team Training, Customer Service...
- Postgraduate
- Biloela (Australia)
- Different dates available
... however, the training duration will depend on the electives and study mode selected. Career Opportunities Possible job outcome includes: sales assistant; senior sales assistant; customer service assistant; point-of-sale operator. Entry Requirements To undertake this qualification, individuals... Learn about: Sales Training, Customer Service...
- A Level
- Sketty
- Different dates available
... effectiveness in a contact centre Optional units from a selection including: Supervise customer service activities in a contact centre Lead direct sales activities in a contact centre team Handling objections and closing sales Communicate information to customers through a contact centre Plan, allocate... Learn about: Team Training, Sales Training, Customer Service...
- Course
- Croydon
... Service in Travel and Tourism, Customer Service in Travel and Tourism, Preparing for Employment in Travel and Tourism, European and Worldwide Destinations and Work experience in Travel and Tourism... Learn about: Travel Tourism, Customer Service, Travel and Tourism...
- Bachelor's degree
- Stevenage
- Different dates available
... a number of other skills which will be taught to students at NHC, including customer service, stock management and event planning, all of which can be gained... Learn about: Customer Service, Skills and Training...
- Course
- Inhouse in Risca
- Beginner
- Different dates available
- 5 Days
...Areas covered in the course via a mix of live models, simulation and demonstration. Navel Nipple Labret, lowbret, lip , Medusa, Madonna/Monroe Tongue... Learn about: Blade needle piercing, All above waist piercing, Customer interaction...
- Course
- Amersham
... and Customer Service... Learn about: Skills and Training, IT Development, Customer Service...
- Course
- Nottingham
- Different dates available
...This qualification is for those seeking a career in Office Administration or Customer Service, or mature learners returning to work and wishing to update their skills... Learn about: Ms Office, Skills and Training, Customer Service...
- Course
- Online
- Advanced
- Different dates available
- 60h - 14 Days
...Become fully proficient and obtain advanced training in customer service, sales and the guest experience. Receive your certification and qualify for lead or management level positions... Learn about: Bar Management, Customer Service, Customer satisfaction...
- BTEC
- Online
...This course will help you develop an understanding of how businesses work, how they are organised and how they control their money You will cover working in business, retail and administration, customer service and financial management... Learn about: IT Management, Customer Service, Retail Marketing...
- Course
- Middlesbrough
- Different dates available
... the different type of services they have to offer customers. You will also identify the importance of good customer service and the consequences of poor customer service and this course wil prepare you for potential employment in the Travel and Tourism industry... Learn about: Customer Service, Travel and Tourism, Tourism Industry...
- Course
- Nottingham
- Different dates available
...This course is based in our professional kitchens where you will provide first class customer service and hospitality in a realistic working environment at the world-renowned international cricket ground at Trent Bridge... Learn about: Customer Service, Skills and Training...
- Course
- Online
- Intermediate
- Different dates available
- 12 Months
... A Social Media Manager 1.4 Coordinate with Customer Service 1.5 Create a Predetermined Crisis Management Plan 1.6 Stick to the Script 1.7 Build Relationships... Learn about: Persona or Voice, Marketing Tools, Media Manager...
- Course
- Blended in Sydney (Australia)
- Advanced
- Different dates available
- 10 Weeks
...Areas covered by this course: Client and customer service Marketing and public relations Administration Risk management Governance and legal... Learn about: Customer Relationship Management, Marketing Strategy, Customer Care...
- Course
- Leeds
- 1 Year
... the ewpUK certificate as part of the course, which assesses your practical knowledge. The units covered include Customer Service, Resort Representatives... Learn about: Travel Tourism, Travel and Tourism, Customer Service...
- Short course
- St Helens
- Beginner
- Different dates available
- 1 Day
...Gearing up your Service Excellence The Northern Logistics Academy is a logistics and transport training specialist, based in the Northwest of England, delivering sector specific training and qualifications. We are JAUPT approved for the delivery of Driver CPC periodic training courses. If you drive... Learn about: CPC Passport, Customer Service, Logistics Academy...
- Course
- Online
- Different dates available
... and structures, historical developments, current trends Customer Service in Hospitality and Tourism - principles and benefits of customer service, customer needs... Learn about: IT Management, Customer Service, Skills and Training...