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Customer Service Courses

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Save 87%
iStudy

Diploma in Legal Secretary - Online course

iStudy
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 27h

... sections for your learning convenience; legal secretary, meeting management and minute taking, secretarial roles and responsibilities, customer service role, and finally work using MS word. Initially, you will get basic knowledge as a legal secretary and learn about teamwork and attention to detail... Learn about: Ms Word, Confidentiality Guidelines, Minute Taking...

Special Emagister price

£ 31 £ 249
PTP Training & Marketing Ltd

Delivering Excellence via Email and on the Telephone course in London

PTP Training & Marketing Ltd
  • Short course
  • London
    and
    6 other venues
    • Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
  • Intermediate
  • May
  • 1 Day

...This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and ensure their email... Learn about: Communication Skills, Customer Service, Communication design...

£ 430
Save 97%
One Education

Professional Lean Management: Service Industry - Online course

One Education
  • Course
  • Online
  • Intermediate
  • 6h - 1 Year

... improvement, value stream mapping, continuous improvement, and performance measurement, all within a service industry context. Emphasis is placed on identifying inefficiencies, improving workflows, and supporting a culture of continuous improvement. By studying this course, learners will develop problem... Learn about: Lean Management, Service Management, Customer Service...

Special Emagister price

£ 9 £ 425

Team Leading Apprenticeship (Level 2) course in St Helens

St Helens College
  • Course
  • St Helens
  • Intermediate
  • Different dates available
  • 15 Months

...Customer service is required within a range of businesses from retail, to hospitality and leisure. Team Leaders support internal team members to meet company objectives in order to provide an excellent experience for clients/customers... Learn about: Team Training, Functional Skills English, Managing Conflicts...

£ 200

Hairdressing Diploma Level 1 course in Wolverhampton

City of Wolverhampton College
  • Course
  • Wolverhampton
  • Different dates available

...If you want to work as a hairdresser this course will set you on the path to a successful career in the industry. You will gain skills, experience and confidence in styling hair and learn about customer service and health and safety in the salon. On completion of the course you will be... Learn about: Hair and beauty, Customer Service, Business Accounting...

Price on request

NCFE Level 3 Certificate in Personal Training – Full Time course in Leeds

Leeds City College
  • A Level
  • Leeds

.... This includes understanding health and safety in a fitness environment, customer service, anatomy and physiology, personal training programmes and sessions, and nutrition. Learners successfully completing this qualification will be able to gain access to the Register of Exercise Professionals (REPs) at level... Learn about: Anatomy and Physiology, Customer Service, Personal Trainer...

Price on request

Legal Secretary Diploma - Online course

Janets
  • NVQ
  • Online
  • Different dates available
  • 1 Year

... Guidelines Special Tasks Customer Service Role Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers... Learn about: Customer Service, Legal Secretary...

£ 319

IMI Level 3 Award in MOT Test Centre Management course in St Helens

St Helens College
  • Short course
  • St Helens
  • Beginner
  • Different dates available
  • 2 Days

... of this course includes: MOTM01 Know how to manage the Legislative and Compliance Requirements of a Vehicle Test Centre MOTM02 Know how to deal with Customer Service... Learn about: Motor Vehicle, Motor Industry, Vehicle Testing Station...

£ 350

Health and Social Care Level 4 Diploma in Adult Care - Online course

Tokade Training
  • NVQ
  • Online
  • Different dates available
  • 12 Months

... gives you insight on how to manage complex situations found in Adult Care, and to give advice and guidance to customers and service users of different care services... Learn about: Professional development, Interpersonal Communication, Team Leader...

£ 501-1000

Full Time VTCT NVQ Level 2 Beauty Therapy Yr 1 (FGB40071) course in Grantham

Grantham College
  • NVQ
  • Grantham
  • 1 Year

.../Pedicure. Retail. Team Work & Customer Service Waxing. You may be required to continue... Learn about: Basic IT training, Full Time, Basic IT...

Price on request

Advanced Skills in Micropigmentation (Semi Permanent Makeup) course in London

Kalea Makeup Academy
  • Short course
  • London
  • Intermediate
  • Different dates available
  • 2 Days

...You’ll then try out your newly acquired skill on practice skins and when the technician is confident you can move forward to working on a Model... Learn about: Customer Service, Design Methodology, Permanent makeup...

£ 499

Level 3 Apprenticeship in Facilities Management course in London

Highbury College
  • Course
  • London
  • Different dates available

...For the NVQ Level 3 you will study three mandatory units: Developing working relationships; Ensuring health and safety requirements; and Monitoring facilities. There are also five optional units. The optional units chosen will reflect the duties of your job role such as solving customer service... Learn about: Skills and Training, Communication Training, Facilities Management...

Price on request

NCFE CACHE Level 2 Diploma in Health and Social Care (Adults) for England - Distance Learning course

Gate Way Success Limited
  • Vocational qualification
  • Distance Learning
  • Different dates available
  • 12 Months

...to duty of care in health, social care or children’s and young people’s settings • Principles of safeguarding and protection in health and social care... Learn about: Customer Service, Health and Social Care, Social Skills...

£ 590

Diploma in Sales and Marketing - Online course

Janets
  • NVQ
  • Online
  • Different dates available
  • 1 Year

... the essentials of sales management, using a prospect board, customer communications, conducting market research, putting together business plans, the path to efficiency and effective customer service... Learn about: Market Research, Sales and marketing, Customer Service...

£ 319

Part Time VTCT NVQ Level 2 Beauty Therapy Yr 1 (FGB40071) course in Grantham

Grantham College
  • NVQ
  • Grantham
  • 1 Year

.../Pedicure. Retail. Team Work & Customer Service Waxing. You may be required to continue... Learn about: Customer Service, Basic IT, Basic IT training...

Price on request

International Travel & Tourism Level 3 Diploma course in Skipton

Craven College
  • Vocational qualification
  • Skipton
  • Different dates available

... Bradford Airport with Servisair, Jet2.com airline and tour operations, cabin crew, resort reps. overseas with major tour operators Careers as Airline Customer Service Agent, Cabin Crew, Conference/Exhibition Organiser, Cruise Ship Steward, Events Planner, Hotel Receptionist/Manager, Resort Representative... Learn about: Travel Tourism, Cabin Crew, Airline Training...

Price on request

Business, Retail and Administration Level 1 BTEC Certificate course in Ashford

East Kent College
  • BTEC
  • Ashford
  • Different dates available
  • 1 Year

...This course is an introduction to the business, office and retail world and will aim to develop your knowledge and understanding of this area. You will study: Starting work in business, retail and administration; working in business and introducing customer service. You will also choose 2 personal... Learn about: Master Business Administration, Business Organisation, Business Environment...

Price on request

City and Guilds Level 3 Diploma in Dog Grooming course in Seaford

Canine Studies
  • Course
  • Blended in Seaford
  • Advanced
  • Different dates available
  • 40 Days

... a dog within a dog grooming environment. Customer service and record keeping in a dog grooming environment. Within this syllabus is the application... Learn about: Health Checking, Customer Service, Dog Handling...

£ 5,950

NCFE ​CACHE Level 3 Diploma in Health and Social Care (Adults) for England​ - Distance Learning course

Gate Way Success Limited
  • Vocational qualification
  • Distance Learning
  • Different dates available
  • 12 Months

...All those who wish to work or are working in an unsupervised role with adults in health and social care environments. We will contact you with more information... Learn about: Care Education, Care Management, Team Leader...

£ 690

Office Skills and Receptionist Course - Online

Janets
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 1 Year

...Enhance your CV with a professional qualification certifying you as proficient in one of the most in-demand skills in the UK. Covering all the key techniques in and understanding of providing good customer service, professional communication skills, time management and document preparation... Learn about: Managing time, Office IT, Customer Service...

£ 319

Business, Retail and Administration Level 1 BTEC Certificate Adult course in Ashford

East Kent College
  • BTEC
  • Ashford
  • Different dates available
  • 1 Year

...This course is an introduction to the business, office and retail world and will aim to develop your knowledge and understanding of this area. You will study: Starting work in business, retail and administration; working in business and introducing customer service. You will also choose 2 personal... Learn about: Business Organisation, Master Business Administration, Business Environment...

Price on request

BA (Hons) Hospitality Management course in Rhos-On-Sea

Coleg Llandrillo Cymru
  • Master
  • Rhos-on-sea
  • Different dates available

... those with a hospitality or customer service focus . Hospitality practitioners work within hotels, restaurants, themed pubs, conference centres, exhibition facilities, corporate... Learn about: Hospitality Management, Office IT, Ms Office...

Price on request

Level 2 and Level 3 combination Course in Seaford

Canine Studies
  • Course
  • Blended in Seaford
  • Advanced
  • Different dates available
  • 50 Days

... environment.Customer service and record keeping in a dog grooming environment.from animals.Control and restrain animalsDry dogs and prepare their coats for stylingBasic... Learn about: Dog behaviour, Drying Techniques, Bio Hazard security...

£ 7,800
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Related courses

  • Silver service courses
  • Diploma public service interpreting courses
  • Airport customer services courses
  • Public service interpreting courses
  • Public service interpreting diploma courses
  • Free customer service courses
  • Airport customer service courses
  • Customer care level 3 courses
  • Food service silver service courses
  • Airport passenger service courses

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