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Customer Service Courses
- Course
- Online
- Intermediate
- Different dates available
- 27h
... sections for your learning convenience; legal secretary, meeting management and minute taking, secretarial roles and responsibilities, customer service role, and finally work using MS word. Initially, you will get basic knowledge as a legal secretary and learn about teamwork and attention to detail... Learn about: Ms Word, Confidentiality Guidelines, Minute Taking...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- May
- 1 Day
...This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and ensure their email... Learn about: Communication Skills, Customer Service, Communication design...
- Course
- Online
- Intermediate
- 6h - 1 Year
... improvement, value stream mapping, continuous improvement, and performance measurement, all within a service industry context. Emphasis is placed on identifying inefficiencies, improving workflows, and supporting a culture of continuous improvement. By studying this course, learners will develop problem... Learn about: Lean Management, Service Management, Customer Service...
- Course
- St Helens
- Intermediate
- Different dates available
- 15 Months
...Customer service is required within a range of businesses from retail, to hospitality and leisure. Team Leaders support internal team members to meet company objectives in order to provide an excellent experience for clients/customers... Learn about: Team Training, Functional Skills English, Managing Conflicts...
- Course
- Wolverhampton
- Different dates available
...If you want to work as a hairdresser this course will set you on the path to a successful career in the industry. You will gain skills, experience and confidence in styling hair and learn about customer service and health and safety in the salon. On completion of the course you will be... Learn about: Hair and beauty, Customer Service, Business Accounting...
- A Level
- Leeds
.... This includes understanding health and safety in a fitness environment, customer service, anatomy and physiology, personal training programmes and sessions, and nutrition. Learners successfully completing this qualification will be able to gain access to the Register of Exercise Professionals (REPs) at level... Learn about: Anatomy and Physiology, Customer Service, Personal Trainer...
- NVQ
- Online
- Different dates available
- 1 Year
... Guidelines Special Tasks Customer Service Role Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers... Learn about: Customer Service, Legal Secretary...
- Short course
- St Helens
- Beginner
- Different dates available
- 2 Days
... of this course includes: MOTM01 Know how to manage the Legislative and Compliance Requirements of a Vehicle Test Centre MOTM02 Know how to deal with Customer Service... Learn about: Motor Vehicle, Motor Industry, Vehicle Testing Station...
- NVQ
- Online
- Different dates available
- 12 Months
... gives you insight on how to manage complex situations found in Adult Care, and to give advice and guidance to customers and service users of different care services... Learn about: Professional development, Interpersonal Communication, Team Leader...
- NVQ
- Grantham
- 1 Year
.../Pedicure. Retail. Team Work & Customer Service Waxing. You may be required to continue... Learn about: Basic IT training, Full Time, Basic IT...
- Short course
- London
- Intermediate
- Different dates available
- 2 Days
...You’ll then try out your newly acquired skill on practice skins and when the technician is confident you can move forward to working on a Model... Learn about: Customer Service, Design Methodology, Permanent makeup...
- Course
- London
- Different dates available
...For the NVQ Level 3 you will study three mandatory units: Developing working relationships; Ensuring health and safety requirements; and Monitoring facilities. There are also five optional units. The optional units chosen will reflect the duties of your job role such as solving customer service... Learn about: Skills and Training, Communication Training, Facilities Management...
NCFE CACHE Level 2 Diploma in Health and Social Care (Adults) for England - Distance Learning course
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...to duty of care in health, social care or children’s and young people’s settings • Principles of safeguarding and protection in health and social care... Learn about: Customer Service, Health and Social Care, Social Skills...
- NVQ
- Online
- Different dates available
- 1 Year
... the essentials of sales management, using a prospect board, customer communications, conducting market research, putting together business plans, the path to efficiency and effective customer service... Learn about: Market Research, Sales and marketing, Customer Service...
- NVQ
- Grantham
- 1 Year
.../Pedicure. Retail. Team Work & Customer Service Waxing. You may be required to continue... Learn about: Customer Service, Basic IT, Basic IT training...
- Vocational qualification
- Skipton
- Different dates available
... Bradford Airport with Servisair, Jet2.com airline and tour operations, cabin crew, resort reps. overseas with major tour operators Careers as Airline Customer Service Agent, Cabin Crew, Conference/Exhibition Organiser, Cruise Ship Steward, Events Planner, Hotel Receptionist/Manager, Resort Representative... Learn about: Travel Tourism, Cabin Crew, Airline Training...
- BTEC
- Ashford
- Different dates available
- 1 Year
...This course is an introduction to the business, office and retail world and will aim to develop your knowledge and understanding of this area. You will study: Starting work in business, retail and administration; working in business and introducing customer service. You will also choose 2 personal... Learn about: Master Business Administration, Business Organisation, Business Environment...
- Course
- Blended in Seaford
- Advanced
- Different dates available
- 40 Days
... a dog within a dog grooming environment. Customer service and record keeping in a dog grooming environment. Within this syllabus is the application... Learn about: Health Checking, Customer Service, Dog Handling...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...All those who wish to work or are working in an unsupervised role with adults in health and social care environments. We will contact you with more information... Learn about: Care Education, Care Management, Team Leader...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...Enhance your CV with a professional qualification certifying you as proficient in one of the most in-demand skills in the UK. Covering all the key techniques in and understanding of providing good customer service, professional communication skills, time management and document preparation... Learn about: Managing time, Office IT, Customer Service...
- BTEC
- Ashford
- Different dates available
- 1 Year
...This course is an introduction to the business, office and retail world and will aim to develop your knowledge and understanding of this area. You will study: Starting work in business, retail and administration; working in business and introducing customer service. You will also choose 2 personal... Learn about: Business Organisation, Master Business Administration, Business Environment...
- Master
- Rhos-on-sea
- Different dates available
... those with a hospitality or customer service focus . Hospitality practitioners work within hotels, restaurants, themed pubs, conference centres, exhibition facilities, corporate... Learn about: Hospitality Management, Office IT, Ms Office...
- Course
- Blended in Seaford
- Advanced
- Different dates available
- 50 Days
... environment.Customer service and record keeping in a dog grooming environment.from animals.Control and restrain animalsDry dogs and prepare their coats for stylingBasic... Learn about: Dog behaviour, Drying Techniques, Bio Hazard security...