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Customer Service Courses
- Course
- Online
- Intermediate
- Different dates available
- 2h
... in the fundamentals of administration and reception. It includes admin support, administrative management, customer relations & dealings, professional telephone receptionist skills and much more. It also enable you to expand your knowledge & skills on computer literacy so that you can carry out your... Learn about: Communication Training, Telephone management, Communication Skills...
- Course
- Online
- Intermediate
- 4h - 1 Year
... customer management approaches in real workplace situations. Studying this Level 4 Diploma helps individuals develop customer-focused thinking, problem-solving abilities, teamwork and communication skills. These capabilities are valued in a wide range of sectors, including retail, hospitality, finance... Learn about: Customer satisfaction, Customer Relationship Management, Service Management...
- Course
- Online
- Different dates available
- 9h
...Sales techniques start in knowing your customers and to be able to recognise what your products and services should target. It is very important to communicate well also to allow your products and services known to your target market. It will be very difficult to become an effective commercial... Learn about: Relationship in Sales, Selling skills, Sales Strategies...
- Short course
- London
- Intermediate
- Different dates available
- 2 Days
...You’ll then try out your newly acquired skill on practice skins and when the technician is confident you can move forward to working on a Model... Learn about: Micro needling, Semi Permanent Makeup, Colour Schemes...
- Course
- London
- Different dates available
...For the NVQ Level 3 you will study three mandatory units: Developing working relationships; Ensuring health and safety requirements; and Monitoring facilities. There are also five optional units. The optional units chosen will reflect the duties of your job role such as solving customer service... Learn about: Communication Training, Customer Service, Sales Training...
NCFE CACHE Level 2 Diploma in Health and Social Care (Adults) for England - Distance Learning course
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...to duty of care in health, social care or children’s and young people’s settings • Principles of safeguarding and protection in health and social care... Learn about: Customer Care, Communication Skills, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
... the essentials of sales management, using a prospect board, customer communications, conducting market research, putting together business plans, the path to efficiency and effective customer service... Learn about: Sales and marketing, Market Research, Sales Training...
- NVQ
- Grantham
- 1 Year
.../Pedicure. Retail. Team Work & Customer Service Waxing. You may be required to continue... Learn about: Basic IT training, Customer Service, Basic IT...
- Vocational qualification
- Skipton
- Different dates available
... Bradford Airport with Servisair, Jet2.com airline and tour operations, cabin crew, resort reps. overseas with major tour operators Careers as Airline Customer Service Agent, Cabin Crew, Conference/Exhibition Organiser, Cruise Ship Steward, Events Planner, Hotel Receptionist/Manager, Resort Representative... Learn about: Aviation Training, Travel and Tourism, Cabin Crew...
- BTEC
- Ashford
- Different dates available
- 1 Year
...This course is an introduction to the business, office and retail world and will aim to develop your knowledge and understanding of this area. You will study: Starting work in business, retail and administration; working in business and introducing customer service. You will also choose 2 personal... Learn about: Business and Management, Business Organisation, Customer Service...
- Course
- Blended in Seaford
- Advanced
- Different dates available
- 40 Days
... a dog within a dog grooming environment. Customer service and record keeping in a dog grooming environment. Within this syllabus is the application... Learn about: Health Checking, Dog Styling, Record Keeping...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...All those who wish to work or are working in an unsupervised role with adults in health and social care environments. We will contact you with more information... Learn about: Communication Skills, Career planning, Care Education...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...Enhance your CV with a professional qualification certifying you as proficient in one of the most in-demand skills in the UK. Covering all the key techniques in and understanding of providing good customer service, professional communication skills, time management and document preparation... Learn about: Verbal Communication Skills, Ms Office, Communication Skills...
- BTEC
- Ashford
- Different dates available
- 1 Year
...This course is an introduction to the business, office and retail world and will aim to develop your knowledge and understanding of this area. You will study: Starting work in business, retail and administration; working in business and introducing customer service. You will also choose 2 personal... Learn about: Business Environment, Office IT, Business Organisation...
- Master
- Rhos-on-sea
- Different dates available
... those with a hospitality or customer service focus . Hospitality practitioners work within hotels, restaurants, themed pubs, conference centres, exhibition facilities, corporate... Learn about: IT Management, Office IT, IT Law...
- Course
- Blended in Seaford
- Advanced
- Different dates available
- 50 Days
... environment.Customer service and record keeping in a dog grooming environment.from animals.Control and restrain animalsDry dogs and prepare their coats for stylingBasic... Learn about: Health Checking, Customer Service, Record Keeping...
- NVQ
- Online
- Different dates available
- 165h - 12 Months
... customer service in a business environment Unit 2: Principles of business document production and information management (30 hours) Understand how to prepare... Learn about: Business Administration, Customer Service, Diary systems...
- Vocational qualification
- Dover
- Different dates available
- 1 Year
...This course is a step towards employment in the travel and tourism industry. You will study: Travel and tourism industry; customer service; employment opportunities; currency; foreign exchange; travel documentation and law; sales and promotion; world and U.K. destinations; package holidays... Learn about: Tourism Development, Tourism and Hospitality, Customer Service...
- Course
- Colchester
- Different dates available
... with analysis. This apprenticeship supports a variety of administration job roles in any industry e.g. executive assistants, secretaries, administration assistants, data entry clerks, finance, customer service, human resources, social media and marketing... Learn about: IT Management, Business Environment, Project Management...
- NVQ
- Online
- Different dates available
- 1 Year
... you how to provide a high level of administrative support specifically for lawyers and legal executives. The course will assist you with the daily tasks involved in running a legal service or law firms. If you are interested in law and want to develop administrative skills in the legal sector,... Learn about: Customer Service, Communication Skills, Ms Word...
- NVQ
- Online
- Different dates available
- 215h - 12 Months
... and expectations for equality and diversity and context in the workplace Unit 7: Understand how to deliver customer service and resolve problems (30 hours... Learn about: Customer Service, Team Training...
- Vocational qualification
- Dover
- Different dates available
- 1 Year
...This course is a step towards employment in the travel and tourism industry. You will study: Travel and tourism industry; customer service; employment opportunities; currency; foreign exchange; travel documentation and law; sales and promotion; world and U.K. destinations; package holidays... Learn about: Travel and Tourism, Leisure Management, Foreign Exchange...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...Become an accomplished business professional with this complete online office admin course. The Office Administration Complete Course teaches core competencies in business writing, professional communication and improves your customer service skills and computer literacy with programs... Learn about: Microsoft Word, Ms Office, Ms Word...