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Customer Service courses London
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer Service, Customer Service Skills, Customer Manager...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer Retention, Customer Service, Customer Manager...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer satisfaction, Customer relationship, Customer Service...
- NVQ
- London
...around five core mandatory units (19 credits) and a selection of optional units (26 credits). 1. Deliver customer service 2. Understand customers... Learn about: Customer Service...
- GCSE
- Barnet
...This course is for young people aged 16 - 19 who want to be able to work in business, retail, customer service or maybe be self-employed or run their own business one... Learn about: Customer Service...
- Course
- London
- Different dates available
...You will work towards either an NVQ 2 or NVQ 3 in Customer Service. This is a job-ready qualification which requires the student to demonstrate in the work place skills and knowledge required for the Customer service industry. Along with this you will complete Key Skills in Application of Number... Learn about: Customer Service, Communication Training, Skills and Training...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
...(It is highly likely that in a facilitated event conflict will occur between individuals and/or groups. This session looks at typical sources of conflict... Learn about: Customer Relationship Management, Sales Training, Customer Manager...
- Course
- London
- Different dates available
...buy from the tutor)Trims and other paraphernalia Small scissorsDissolvable fabricStitch and Tear fabricOther materials you would like to use in the class... Learn about: Team Training, Customer Service...
- Bachelor's degree
- Barnet
...This course is for young people aged 16 - 19 who want to be able to work in business, retail, customer service or maybe be self-employed or run their own business one... Learn about: Customer Service...
- Course
- London
- Beginner
- Different dates available
- 7 Days
...security industry to obtain a licence from the Security Industry Authority. Our door supervisor course lesson plan designed to give the student a depth... Learn about: Customer Service, Security guard training, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...styles highlights the most appropriate strategies for each individual. The ability to identify your strengths and weaknesses Understand why customers don't... Learn about: Customer Retention Strategy, Selling skills, Customer Care...
- Course
- London
- Different dates available
...; knowledge sessions, to bring your experiences and learning to life; regular 1:1 to discuss how you are progressing and setting targets. Qualifications:- At the initial level you will cover customer service, selling and product knowledge, merchandise handling, storage and display. You will also maintain... Learn about: Skills and Training, Team Training, IT Management...
- Short course
- London
- Intermediate
- Different dates available
- 2 Days
...This course is designed to boost the students confidence in treatment administration. Our students obtain a better understanding of the science of Micropigmentation... Learn about: Health and Safety, Permanent makeup, Customer Service...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...Our Customer Service programmes will give your people a ‘fair’ advantage when dealing with customers, gaining immediately usable skills which increase their confidence in creating two-way relationships, the keystone of excellent customer care. Impact Factory provides just about any kind of customer... Learn about: Team Training, Office IT, Customer Relationship Management...
...Our Customer Service programmes will give your people a ‘fair’ advantage when dealing with customers, gaining immediately usable skills which increase their confidence in creating two-way relationships, the keystone of excellent customer care. Impact Factory provides just about any kind of customer... Learn about: Team Training, Office IT, Customer Relationship Management...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Manchester
- Intermediate
- July
...to find the right closing style to suit the person, product or situation.) 16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Customer Care, Customer Service Skills, Customer Retention Strategy...
- Course
- London
- Different dates available
...; knowledge sessions, to bring your experiences and learning to life; regular 1:1 to discuss how you are progressing and setting targets. Qualifications:- At the initial level you will cover customer service, selling and product knowledge, merchandise handling, storage and display. You will also maintain... Learn about: Customer Service, IT Management, Retail Sales...
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It has been the best training course I’ve attended in my career. The course was well organised and the consultants were excellent.
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I really liked the participatory aspect of the training. I learned much that will be very useful for my new job.
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I have learned many new things which have reshaped my thinking. I am going back to my workplace well equipped. Thank you.
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- Short course
- London
- Intermediate
- October
- 1 Week
...Learn to capture, delight and retain customers through first class customer service with this Customer Service Management Course, imparted by London Corporate Training. The programme, that has a duration of one week, aims to give its participants the necessary tools to generate ideas in order... Learn about: Business Success, Customer Relationships, Communication Training...
...Learn to capture, delight and retain customers through first class customer service with this Customer Service Management Course, imparted by London Corporate Training. The programme, that has a duration of one week, aims to give its participants the necessary tools to generate ideas in order... Learn about: Business Success, Customer Relationships, Communication Training...
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It has been the best training course I’ve attended in my career. The course was well organised and the consultants were excellent.
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I really liked the participatory aspect of the training. I learned much that will be very useful for my new job.
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I have learned many new things which have reshaped my thinking. I am going back to my workplace well equipped. Thank you.
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I would recommend the course to all. Thanks so much for your inputs and support.It was a nice place.
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Their approch is quite nice and everything is really great I had a nice time in all. Thanks for everything. I feel more confident and everything was great and I would like to thanks to all. I had a nice time.
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Within one week I figured out this is a place to be and rest everything was great about the place and it was a nice course. I had a nice time in all.
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- Short course
- City Of London
- Different dates available
...Develop customer loyalty, create positive customer experiences and make the most of every contact with gusto. This one day Customer Service Training Course is for anyone who has contact with customers, whether face to face, over the phone and even ‘electronically’. It's designed to help you manage... Learn about: Assertive Behaviour, Conflict Management, Effective Communication...
...Develop customer loyalty, create positive customer experiences and make the most of every contact with gusto. This one day Customer Service Training Course is for anyone who has contact with customers, whether face to face, over the phone and even ‘electronically’. It's designed to help you manage... Learn about: Assertive Behaviour, Conflict Management, Effective Communication...
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I would recommend the course to all. Thanks so much for your inputs and support.It was a nice place.
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Their approch is quite nice and everything is really great I had a nice time in all. Thanks for everything. I feel more confident and everything was great and I would like to thanks to all. I had a nice time.
← | → see all
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Within one week I figured out this is a place to be and rest everything was great about the place and it was a nice course. I had a nice time in all.
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- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...Maintaining direction and monitoring progress 7. Handling difficult people and situations 8. When to bring in senior stakeholders to ensure order and momentum... Learn about: Customer satisfaction, Customer Care, Customer Service...
- Course
- London
- Different dates available
...You will study towards a number of qualifications designed for you to achieve the skills for your chosen career: Apprenticeship: NVQ-NVQ Level 2 Professional Cookery or Food & drink Service or Front Office Customer Service, Key Skills- Application of Number Level 1, Communication Level 1, ICT Level... Learn about: Customer Service, Communication Training, Professional Cookery...
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It was a delight working with the entire group. It was easy to book the dates we required, the classes were bespoke to our necessities, the coaches were exceptionally learned, proficient however neighborly and the level of client administration we got was great. I would prescribe this organization with no reservations and anticipate working with them later on.
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The day we arrived, the staff were inviting and there were no postponements in beginning the courses. Booklets and extra hard and delicate duplicate notes were given which implied I could focus on doing the activities and benefit as much as possible from the help accessible when required. I would prescribe to a companion as the courses were extremely helpful.
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Delicious food.
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- Course
- Londonandanother venue.
- London
- Different dates available
...Style of language Types of communication Planning a customer interaction Set the purpose and allocate time Ensure sufficient research and solutions... Learn about: Being proactive, Style of language, Communication Breakdown...
...Style of language Types of communication Planning a customer interaction Set the purpose and allocate time Ensure sufficient research and solutions... Learn about: Being proactive, Style of language, Communication Breakdown...
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It was a delight working with the entire group. It was easy to book the dates we required, the classes were bespoke to our necessities, the coaches were exceptionally learned, proficient however neighborly and the level of client administration we got was great. I would prescribe this organization with no reservations and anticipate working with them later on.
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The day we arrived, the staff were inviting and there were no postponements in beginning the courses. Booklets and extra hard and delicate duplicate notes were given which implied I could focus on doing the activities and benefit as much as possible from the help accessible when required. I would prescribe to a companion as the courses were extremely helpful.
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Delicious food.
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I found the course very much involving and interesting to opt for. The trainer was great and presented the course very efficiently.
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Acuity offers excellent packages with access to latest technology and smart and modern facilities. I had a very good experience.
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- Course
- London
- Different dates available
...Customer Service training isn’t just for sales and customer support reps. Effectively handling both internal and external customers is an essential skill for all customer facing staff, at all levels. Having good technical skills is only half of what you need; the other half is having the skills... Learn about: Customer Service Skills, Customer Service, Customer satisfaction...
...Customer Service training isn’t just for sales and customer support reps. Effectively handling both internal and external customers is an essential skill for all customer facing staff, at all levels. Having good technical skills is only half of what you need; the other half is having the skills... Learn about: Customer Service Skills, Customer Service, Customer satisfaction...
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I found the course very much involving and interesting to opt for. The trainer was great and presented the course very efficiently.
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Acuity offers excellent packages with access to latest technology and smart and modern facilities. I had a very good experience.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- May
- 1 Day
...for evaluating excellent customer service on the telephone) 15:15 – 16:00 Creation of our 10 top tips for our business for both telephone and email... Learn about: Telephone answering, Communication design, Customer Service...