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Customer Service courses London
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...styles highlights the most appropriate strategies for each individual. The ability to identify your strengths and weaknesses Understand why customers don't... Learn about: Objection Handling, Customer Manager, Sales Training...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
...(It is highly likely that in a facilitated event conflict will occur between individuals and/or groups. This session looks at typical sources of conflict... Learn about: Customer satisfaction, Customer Service Skills, Sales Techniques...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer Care, Customer Service Skills, Customer satisfaction...
- Course
- London
...developing and changing. It is suitable for candidates: Who have particular customer service and administrative job roles Who are working in a customer... Learn about: Customer Service...
- Course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
... impressions and building solid customer relationships and then move on to revenue generation techniques. People buy from people and service is delivered to people by people. Even in this high technology age. Every delegate will leave the course with a challenging but realistic development plan to dramatically... Learn about: Business planning, Body Language, Customer Service...
- Course
- Twickenham
- Different dates available
...High levels of customer satisfaction are essential to any business, large or small, if it is to survive and prosper in the current economic climate... Learn about: Customer satisfaction, Customer Care, Social Skills...
- Short course
- London
- Intermediate
- Different dates available
- 2 Days
...This course is designed to boost the students confidence in treatment administration. Our students obtain a better understanding of the science of Micropigmentation... Learn about: Colour Schemes, Cosmetic tattooing, Design Methodology...
- Course
- London
- Different dates available
...You will work towards either an NVQ 2 or NVQ 3 in Customer Service. This is a job-ready qualification which requires the student to demonstrate in the work place skills and knowledge required for the Customer service industry. Along with this you will complete Key Skills in Application of Number... Learn about: Customer Service, Skills and Training, Communication Training...
- Course
- London
- Different dates available
...buy from the tutor)Trims and other paraphernalia Small scissorsDissolvable fabricStitch and Tear fabricOther materials you would like to use in the class... Learn about: Team Training, Customer Service...
- Course
- London
- Beginner
- Different dates available
- 7 Days
...security industry to obtain a licence from the Security Industry Authority. Our door supervisor course lesson plan designed to give the student a depth... Learn about: Customer Care, Security Awareness, Door Supervisor...
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I feel very pleased to receive my certificate after one month of course . In this duration of one month I learned both technical & behavioural knowledge. I want to thanks our instructor Ramin to help us in growing our personality as receptionist .
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After the a month course at Reception Academy I landed a position in under 4 days from my graduation. Much thanks to Reception Academy!
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It’s an unforgettable experience! I completed the Hotel Receptionist and Opera PMS Course and sincerely, I find it one of the best achievements I’ve ever had. I’ve learnt new things about the hotel industry that you cannot easily find it somewhere else. Pierre was my teacher and he was fantastic, he truly makes you enjoy what you learn. I’ve made friends too! I totally recommended this course, thank you for everything.
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- Short course
- City Of London
- Beginner
- October
- 20 Days
...skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide. At the Academy it is our goal to ensure... Learn about: Booking procedures, Communication Skills, 5* Brand Standards...
...skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide. At the Academy it is our goal to ensure... Learn about: Booking procedures, Communication Skills, 5* Brand Standards...
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I feel very pleased to receive my certificate after one month of course . In this duration of one month I learned both technical & behavioural knowledge. I want to thanks our instructor Ramin to help us in growing our personality as receptionist .
← | → see all
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After the a month course at Reception Academy I landed a position in under 4 days from my graduation. Much thanks to Reception Academy!
← | → see all
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It’s an unforgettable experience! I completed the Hotel Receptionist and Opera PMS Course and sincerely, I find it one of the best achievements I’ve ever had. I’ve learnt new things about the hotel industry that you cannot easily find it somewhere else. Pierre was my teacher and he was fantastic, he truly makes you enjoy what you learn. I’ve made friends too! I totally recommended this course, thank you for everything.
← | → see all
- Course
- London
- Different dates available
- 3 Days
...facilitation Information analysis and synthesis (customer journey mapping and blueprinting) Ideation Business modelling (including lean and agile approaches)... Learn about: Customer Service, Business model, Problem Solving...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...Understand the key elements of outstanding customer service. Recognise the huge role of product knowledge in advanced customer service skills and how... Learn about: Tourism Marketing, Customer Manager, Customer Care...
- NVQ
- London
...Top Vocational FE College. We're located in Central London, minutes from Edgware Road and Paddington tube stations, and we offer over 200 courses across a wide range of subjects... Learn about: Customer Service...
- Course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
... and focused on the steps of how to make your organization's customer care/service better... Learn about: Customer Experience, Customer Care, Serving Customers...
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
...Driven Product Selection process. This process requires defining the business need (or pain or problem, depending on the issue), deciding which functions... Learn about: Customer Care, Customer relationship, Customer Retention Strategy...
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The city is interesting one of the capitals of the world. One really gets to know himself if he/she lives in a city like this.
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The broad selection of modules allowed me to tailor my course according to my desired career path.
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I really enjoyed meeting people from different backgrounds and cultures. Having a diverse range of students made class debates much more interesting.
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- Bachelor's degree
- London
- October
- 1 Year
...approach to the evaluation of resources and opportunities in tourism as tourism professionals. The fieldwork will introduce basic research skills and allow... Learn about: Tourism Hospitality, Global Tourism Dynamics, Tourism Industry...
...approach to the evaluation of resources and opportunities in tourism as tourism professionals. The fieldwork will introduce basic research skills and allow... Learn about: Tourism Hospitality, Global Tourism Dynamics, Tourism Industry...
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The city is interesting one of the capitals of the world. One really gets to know himself if he/she lives in a city like this.
← | → see all
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The broad selection of modules allowed me to tailor my course according to my desired career path.
← | → see all
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I really enjoyed meeting people from different backgrounds and cultures. Having a diverse range of students made class debates much more interesting.
← | → see all
- Course
- London
- Different dates available
...You will work towards either an NVQ 2 or NVQ 3 in Customer Service. This is a job ready qualification which requires the student to demonstrate in the work place skills and knowledge required for the Customer service industry. Along with this you will complete Key Skills in Application of Number... Learn about: Customer Service, Skills and Training, Communication Training...
- Course
- Londonand4 other venues
- Barcelona, Madrid, Paris, Roma
- Different dates available
- 5 Days
...techniques and equipment required to produce delicious brewed coffee. You will study the seven different processes involved and practise using different... Learn about: Brewing Methods, Handling Techniques, Coffe Aromas...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer satisfaction, Customer Service Skills, Customer Manager...
- Course
- Hammersmith
- Intermediate
- 1 Day
...to play a key role in putting the principles of TQM in place at the sharp end of their organisation. Industrialists Management consultants Quality Function... Learn about: Organisational Culture, Organisational development, Quality Training...
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Reception Academy is one of the best Academy for hospitality industry.I like to thanks Mr. Daniel & Mr. Nathalie ,as just because of their teaching I got a job in 5 star hotel after two weeks from graduation. I recommend it to all those who want to be a good hotel receptionist.
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One month Hotel Receptionist course gives all the fundamental aptitudes to be an Hotel Receptionist which results in my job at 4 star hotel. I had a great time with my awesome coaches Ramin and Pierre. I propose Reception Academy to everyone who wants to be in Hospitality industry.
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The learning, demonstrable skills and well disposed state of mind of the staff are the right way to achievement. I would cheerfully prescribe RA to companions.
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- Short course
- City Of London
- Beginner
- May
- 9 Weeks
...Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide... Learn about: Opera Reservation System, Interview Techniques, Customer Service...
...Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide... Learn about: Opera Reservation System, Interview Techniques, Customer Service...
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Reception Academy is one of the best Academy for hospitality industry.I like to thanks Mr. Daniel & Mr. Nathalie ,as just because of their teaching I got a job in 5 star hotel after two weeks from graduation. I recommend it to all those who want to be a good hotel receptionist.
← | → see all
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One month Hotel Receptionist course gives all the fundamental aptitudes to be an Hotel Receptionist which results in my job at 4 star hotel. I had a great time with my awesome coaches Ramin and Pierre. I propose Reception Academy to everyone who wants to be in Hospitality industry.
← | → see all
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The learning, demonstrable skills and well disposed state of mind of the staff are the right way to achievement. I would cheerfully prescribe RA to companions.
← | → see all
- Course
- London
- Different dates available
- 1 Day
...or learn how to record the action on DSLR Filmmaking. Customised Training We also offer bespoke venue hire and event management courses for groups... Learn about: Customer Service, Team Training, Marketing Strategy...