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Customer Service courses Wales
- Course
- Cardiff
- Different dates available
- 1 Day
...The Knowledge Academy Delivering Exceptional Customer Service 1 day course covers the following topics: Introduction This training... Learn about: Customer Service Skills, Skills and Training, Customer Service...
- Vocational qualification
- Crosskeys
...The certificate in Tourism Employment is a vocational course which helps students develop skills which are valued by Travel and Tourism employers. Modules are selected for their relevance to careers in overseas tour operations, retail travel, airline customer service and UK tourism promotion... Learn about: Full Time...
- GCSE
- County Tyrone
... within an exciting customer focused Hairdressing profession. This course includes all aspects of advanced practical hairdressing services. The theoretical... Learn about: Part Time...
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The quality of all materials that are provided is exceptional, with multiple slide shows and downloadable content too. The facilitator, John, was quite the professional, helping me fully understand what was required. I went into this slightly anxious, not having been in education for a while, and he took me under his wing with ease and guided me. Very well spoken and patient, I am grateful for his time in helping me tailor my work to my military background. I am very pleased with what I have accomplished and I do look forward to working with John again.
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Because of John's learning and experience he has guided and instructed me through a CMI Level 5 Diploma in Management and Leadership and on to Chartered Manager. I have worked with him in an intentional limit with regards to CMI in the North West Region for a long time and profit by his wiseness, energy and support.
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John has incredible command over subject and I picked up the advantage of his immense experience as he guided me quietly through the CMI level 5 Diploma in Management and Leadership, and furthermore the Chartered Manager award. I would have no delay in prescribing John and Aquarius Training and Development to different partners and additionally Companies.
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- Vocational qualification
- Queensferry
- Different dates available
...) 8607-508 Understanding organisational culture and ethics (3) 8607-509 Managing customer relations (3) 8607-510 Managing for efficiency and effectiveness... Learn about: Critical Thinking, Customer Relations, Professional development...
...) 8607-508 Understanding organisational culture and ethics (3) 8607-509 Managing customer relations (3) 8607-510 Managing for efficiency and effectiveness... Learn about: Critical Thinking, Customer Relations, Professional development...
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The quality of all materials that are provided is exceptional, with multiple slide shows and downloadable content too. The facilitator, John, was quite the professional, helping me fully understand what was required. I went into this slightly anxious, not having been in education for a while, and he took me under his wing with ease and guided me. Very well spoken and patient, I am grateful for his time in helping me tailor my work to my military background. I am very pleased with what I have accomplished and I do look forward to working with John again.
← | → see all
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Because of John's learning and experience he has guided and instructed me through a CMI Level 5 Diploma in Management and Leadership and on to Chartered Manager. I have worked with him in an intentional limit with regards to CMI in the North West Region for a long time and profit by his wiseness, energy and support.
← | → see all
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John has incredible command over subject and I picked up the advantage of his immense experience as he guided me quietly through the CMI level 5 Diploma in Management and Leadership, and furthermore the Chartered Manager award. I would have no delay in prescribing John and Aquarius Training and Development to different partners and additionally Companies.
← | → see all
- Course
- Cardiff
- Different dates available
- 2 Days
...The Knowledge Academy Effective Customer Service Strategies 2 day course covers the following topics: Introduction Customers demand quality service... Learn about: Sales Training, Customer Service, Quality Training...
- Master
- Rhos-on-sea
- Different dates available
... those with a hospitality or customer service focus . Hospitality practitioners work within hotels, restaurants, themed pubs, conference centres, exhibition facilities, corporate... Learn about: IT Law, Employment Law, Ms Office...
- Vocational qualification
- Newportand2 other venues
- Pontypool, Crosskeys
... control, sales and customer service, business online, and starting up a new business. You will... Learn about: Full Time...
- GCSE
- County Tyrone
- Different dates available
... your own salon services. You will also study the Welsh Baccalaureate, Essential Skills Wales and Customer Service. You will require 3 GCSEs grades A*-... Learn about: Part Time, Skills and Training...
- Vocational qualification
- Queensferry
- Different dates available
... for business (1) 8600-305 Contributing to creativity and innovation in the workplace (2) 8600-306 Understanding Customer Service Standards and Requirements... Learn about: Presentation Skills, Communication Skills, Team management...
- Course
- Cardiff
- Different dates available
- 1 Day
... to ensure that your customers stay loyal to your organisation’s goods, products and services. Who Should Attend Customer Service Managers, Team Leaders... Learn about: IT Management, Customer Relationship Management, Customer relationship...
- Vocational qualification
- Ebbw Vale
...This course is suitable for students of all ages. Study includes: health and safety, manicure, pedicure, application of nail tips, application of all overlay systems, nail art and customer service...
- GCSE
- County Tyrone
... an exciting customer focussed Spa and profession. This course includes all aspects of advanced Spa Therapy services. The theoretical underpinning knowledge... Learn about: Full Time...
- Course
- Cardiff
- Different dates available
- 1 Day
...The Knowledge Academy Customer Relationship Management 1 day course covers the following topics: Introduction Customer Relationship Management... Learn about: Customer Care, Communication Training, Customer relationship...
- Vocational qualification
- Crosskeys
...This level 2 programme covers topics in Customer Relations, Hospitality Business, Basic Culinary Skills, Food and Drink Service, Safety in Hospitality, Planning an Event...
- Course
- Cardiff
- Different dates available
- 2 Days
...This Value Stream Mapping course focuses on creating value for the customer and eliminating waste. A value stream is the activity within an organisation that creates value to the customer. Value Stream Mapping is a tool which shows individuals how to understand, analyse and improve a value stream... Learn about: Customer Service Skills, Customer relationship, Stream Mapping...
- Vocational qualification
- Newportand2 other venues
- Crosskeys, Ebbw Vale
...: Administration (Level 1, 2 and 3) Customer service (Level 1 and 2) Accountancy (Level 1, 2 and 3) Progression: Entry Requirements: Campus : - City of Newport...
- Course
- Cardiff
- Different dates available
- 1 Day
... to customers. This course will help you understand the difference the tone of one’s voice can make when having a conversation. Prerequisites... Learn about: Skills and Training, Telephone Skills, Communication Training...
- Course
- Cardiff
- Different dates available
- 1 Day
... course is suitable for anyone who interacts with customers and is seeking training for client services. What Will You Learn? To understand the essential factors... Learn about: Communication Skills, Communication Training, Skills and Training...
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Tasha Barclay is a remarkable trainer. For instance, she made us focus on the subject throughout the 3 long days showing us practical examples.
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Tasha brought her commercial experience to bear, as well as her insight into the key course messages and exam techniques.
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- Course
- Cardiff
- Different dates available
- 2 Days
...The course teaches the candidate how to develop a more customer focused business that gives better service and generates more profit. The course should be attended by candidates who are looking to develop a more customer focused business that gives better service and generates more profit... Learn about: Customer Manager, Team Training, Organisational Change...
...The course teaches the candidate how to develop a more customer focused business that gives better service and generates more profit. The course should be attended by candidates who are looking to develop a more customer focused business that gives better service and generates more profit... Learn about: Customer Manager, Team Training, Organisational Change...
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Tasha Barclay is a remarkable trainer. For instance, she made us focus on the subject throughout the 3 long days showing us practical examples.
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Tasha brought her commercial experience to bear, as well as her insight into the key course messages and exam techniques.
← | → see all
- Course
- Cardiff
- Different dates available
- 3 Days
... processes The flow of Service Design as it relates to the business and customer The five Design Aspects and how they are incorporated into the Service Design... Learn about: Service Management, IT Management...