243

Distance learning Customer Management courses

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Save 87%
Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Communication Skills, Customer Service Skills, Customer Care... More

Special Emagister price

£150 £19
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  • Course
  • Online
  • Different dates available

.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service... More


£163 £10
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  • Training
  • Online
  • Beginner
  • Different dates available

... and services. With the passage of time, even the best items and services encounter problems. It is crucial to gather feedback from customers to improve the quality and to evaluate the CRM effectiveness. Client feedback arrives from a developing number of channels, including individuals, telephone, remark cards... Learn about: Basic Skills, Service Operations, Service Management... More

Special Emagister price

£40 £10
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  • Course
  • Online
  • Beginner
  • Different dates available

... the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course aims to develop learner's... Learn about: Customers Service, Customer Care, Customer Service Skills... More

Special Emagister price

£360 £34
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Staff Training Solutions
Customer Service Course - Online
Staff Training Solutions
  • Course
  • Online
  • Beginner
  • Different dates available

... and additional supporting material are all included in the course fee. The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Customer Care, Customer Service Skills, Service level management... More

Special Emagister price

£360 £49
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Save 81%
  • Course
  • Online
  • Beginner
  • Different dates available
  • Online campus
Certificate in Customer Service (Level 2)

.... Certificate in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Besides, every 1 Training course offers... Learn about: Handling Customer Complains, Customer Service Leadership, Quality Training... More

PREMIUM COURSE
Special Emagister price

£99 £19
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  • Course
  • Online
  • January
Study materials, tutor support and certificate inc

...While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes... Learn about: Customer relationship, Customer Relationship Management, Telephone answering... More


£39
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  • Course
  • Online
  • Different dates available

... you turn ideas into opportunities, opportunities into business models, and business models into thriving organizations. This course shares the stories and secrets of other successful entrepreneurs taking you through the importance of customer service and how to create systems to implement phenomenal... Learn about: Customer Service... More

Special Emagister price

£49 £24
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  • Course
  • Online
  • Different dates available

... relates to different types of customer in the organisation... Learn about: Customer Service, Management Control, Brand Management... More


£99
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

...While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition... Learn about: Customer Retention, Customer Care, Customer Manager... More


£340
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  • Course
  • Online
  • Different dates available

... Kingdom.Customer satisfaction can increase your business revenue, customer loyalty and positive word of mouth. Understanding how to recover and learn from mistakes can be profitable to your business success. This course will provide you with an overview of how to manage customer complaints to build positive... Learn about: Time management, Customer Services, Online Course... More


Price on request
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  • Course
  • Distance Learning
  • Different dates available

...--> The Customer Service Excellence - Level 3 Course is designed for people in a wide range of service occupations wishing to develop... Learn about: Market Research, Quality Systems, Quality Assurance... More


£250
+ VAT
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  • Short course
  • Online
  • Intermediate
  • 365 Days
certificate in Customer Service Skills Diploma

...Do you need to develop great customer service skills? We’ve got everything covered in this comprehensive Customer Service Skills Diploma. Prove to employers that you can provide excellent customer service skills and get the rewards you deserve. With a recognised qualification on your CV, you’ll... Learn about: Time management, Time Management Techniques, Time Management for Nurses... More

Special Emagister price

£399 £39
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Save 75%
  • Course
  • Online
  • Beginner
  • Different dates available

... sales in the right direction. By determining what they want and how they expect it to be provided, you essentially have a blueprint for success. Rather than assuming you know customers what they want, it’s better study your target audience to obtain the information you need. If you can see your business... Learn about: Customer Retention, Customer database, Services marketing... More

Special Emagister price

£40 £10
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Staff Training Solutions
Customer Service - Online course
Staff Training Solutions
  • Course
  • Online
  • Beginner
  • Different dates available

..., understanding the Importance of Empathy, exploring Communication basics, exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples, learning techniques for Reducing Conflict , exploring Customer Problem Solving techniques... Learn about: Customer Manager, Problem Solving, Customer Retention Strategy... More

Special Emagister price

£180 £10
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  • Course
  • Online
  • Different dates available

... field. Customer service is the key to success in any business. It is widely acknowledged that customer service can make or break the success of a business. If you need to improve your customer service skills, then this course will help you with that significantly. You will know how your attitude affects... Learn about: Service outsourcing sales, Services marketing, Customer relationship... More

Special Emagister price

£299 £27
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  • Course
  • Online
  • February
Study materials, tutor support and certificate inc

...The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service... Learn about: Customer Retention Strategy, Customer Care, Customer Relationship Management... More


£39
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Brentwood Open Learning College
Customer Services Course (Level 2) - Online
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

...This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition... Learn about: Customer Service Skills, Customer Care, Customer Services Course (Level 2)... More

Special Emagister price

£360 £79
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  • Training
  • Online
  • Beginner
  • Different dates available
  • Delivery of study materials
  • Support service
Online course - Learning when you need it

...Learn how to handle a customer complaint professionally and effectively with this online course. Builds both your confidence and your skills to handle all types of complaint - whether made in person, by telephone or by email. Learn at your own pace and at a time to suit... Learn about: Customer Service, Managing Complaints, Customer complaint handling skills... More


£55
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  • Course
  • Online
  • Different dates available
  • 2h

...Learning how to gather customer feedback and effectively implement the collected data in business expansion and corrective strategy planning... Learn about: Business Management & Marketing, Business Management & Marketing, Social Media... More


Price on request
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  • Course
  • Online
  • Different dates available

... is essential in many industries, and even if you do not work directly with a client or customer, the information held in this course can assist you in your day to day life as well. You will learn how to use customers to the benefit of your company, and how to make the most of the interactions... Learn about: Customer Care, Customer Services, Online training... More


Price on request
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • 1 Year
  • Virtual classes
  • Support service

... can be a fascinating career, but it only works for individuals who have the right mix of knowledge, interests, talents and disciplines. The Customer Service Manager course will help you understand the processes of serving customers and handle complaints efficiently. Grasp the responsibilities and duties of sales... Learn about: Customer Service, Customer Expectations, Sales Training... More


£425
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  • Short course
  • Online
  • Intermediate
  • 365 Days
certificate in Customer Service Training

... have a huge advantage and will have many more job opportunities. The modules on this course have been designed by professionals and begin by covering customer service as a whole. Learners will also study telephone etiquette, how to work in a team effectively, how to supervise a team, how to... Learn about: Customs and Excise, Team Training, Customer Service Skills... More

Special Emagister price

£249 £24
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