236

Distance learning Customer Management courses

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  • Customer Management
  • Online / Distance
COURSE TYPE
  • All 237
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  • Further Education 8
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  • £3,000
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SUBJECT AREA
  • Sales and Marketing 1543
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  • Customer Management 236
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STARTING
  • In 30 days 163
  • In 3 months 164
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DURATION
  • Hours 26
  • Days 6
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  • Year(s) 32
CHARACTERISTICS
  • Intensive 10
WHERE TO STUDY
Country
METHODOLOGY
  • Course
  • Distance Learning
  • Different dates available

...Approximate Study Time: 80 Hours (Self Study) Buy Now More InfoThis course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Skills and Training, Customer Care, IT Security... More


£250
+ VAT
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Staff Training Solutions
Customer Service Course - Online
Staff Training Solutions
  • Course
  • Online
  • Beginner
  • Different dates available

... and additional supporting material are all included in the course fee. The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Service outsourcing sales, Service Operations, Customer Service Skills... More

Special Emagister price

£360 £49
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  • Course
  • Online
  • Beginner
  • Different dates available

... the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course aims to develop learner's... Learn about: Customer Service, Customer Care Skills, Telephone Skills... More

Special Emagister price

£360 £34
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Abertay International Training Ltd
Customer Service - Online course
Abertay International Training Ltd
  • Course
  • Online
  • Beginner
  • Different dates available

...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques... Learn about: Manage customer, Handling Complaints, Behaviour styles... More


£10
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service Skills, Customer satisfaction, Customer Care... More

Special Emagister price

£150 £19
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Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Customer Service Skills, Customer Manager, Public Relations... More

Special Emagister price

£560 £99
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  • Course
  • Online
  • Different dates available

... to demonstrate how service businesses and service organisations around the world achieve excellence in their customer relationships. This course will be of great interest to all professionals working in service businesses and service management and who would like to learn more about creating business services... Learn about: IT Management, Customer Relationship Management, Customer relationship... More


Free
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  • Course
  • Online
  • Beginner
  • Different dates available
  • Online campus
Certificate in Customer Service (Level 2)

.... Certificate in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Besides, every 1 Training course offers... Learn about: Customer behaviour, Team Training, Handling Customer Complains... More

PREMIUM COURSE
Special Emagister price

£99 £19
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  • Course
  • Online
Study materials, tutor support and certificate inc

...While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes... Learn about: Customer Retention, Customer Manager, Telephone answering... More


£39
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  • Course
  • Online
  • Different dates available

... you turn ideas into opportunities, opportunities into business models, and business models into thriving organizations. This course shares the stories and secrets of other successful entrepreneurs taking you through the importance of customer service and how to create systems to implement phenomenal... Learn about: Customer Service... More

Special Emagister price

£49 £24
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  • Course
  • Online
  • Different dates available

... relates to different types of customer in the organisation... Learn about: Customer Manager, Management Control, Brand Management... More


£99
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  • Course
  • Online
  • Beginner
  • Different dates available

... sales in the right direction. By determining what they want and how they expect it to be provided, you essentially have a blueprint for success. Rather than assuming you know customers what they want, it’s better study your target audience to obtain the information you need. If you can see your business... Learn about: Customer satisfaction, Customer Manager, Customer Retention... More

Special Emagister price

£40 £10
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Staff Training Solutions
Customer Service - Online course
Staff Training Solutions
  • Course
  • Online
  • Beginner
  • Different dates available

..., understanding the Importance of Empathy, exploring Communication basics, exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples, learning techniques for Reducing Conflict , exploring Customer Problem Solving techniques... Learn about: Customer database, Problem Solving, Communication Training... More

Special Emagister price

£180 £10
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

...While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition... Learn about: Telephone Skills, Customer Relationship Management, Customer Care... More


£340
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  • Course
  • Online
  • Different dates available

... Kingdom.Customer satisfaction can increase your business revenue, customer loyalty and positive word of mouth. Understanding how to recover and learn from mistakes can be profitable to your business success. This course will provide you with an overview of how to manage customer complaints to build positive... Learn about: Human Resources, Online Course, Customer complaints... More


Price on request
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  • Course
  • Online
  • Different dates available
  • 2h

...Learning how to gather customer feedback and effectively implement the collected data in business expansion and corrective strategy planning... Learn about: Business Management & Marketing, Social Media, Business Management & Marketing... More


Price on request
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  • Course
  • Distance Learning
  • Different dates available

...--> The Customer Service Excellence - Level 3 Course is designed for people in a wide range of service occupations wishing to develop... Learn about: Quality Systems, Quality Assurance, Quality Training... More


£250
+ VAT
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  • Course
  • Online
  • Different dates available

... field. Customer service is the key to success in any business. It is widely acknowledged that customer service can make or break the success of a business. If you need to improve your customer service skills, then this course will help you with that significantly. You will know how your attitude affects... Learn about: Customer relationship, Customer Service Skills, Service outsourcing sales... More

Special Emagister price

£299 £27
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  • Course
  • Online
Study materials, tutor support and certificate inc

...The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service... Learn about: Customer Manager, Problem Solving, Speaking Skills... More


£39
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Brentwood Open Learning College
Customer Services Course (Level 2) - Online
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

...This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition... Learn about: Customer Services Course, Customer satisfaction, Communication Skills... More

Special Emagister price

£360 £79
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  • Training
  • Online
  • Beginner
  • Different dates available
  • Support service
  • Delivery of study materials
Online course - Learning when you need it

...Learn how to handle a customer complaint professionally and effectively with this online course. Builds both your confidence and your skills to handle all types of complaint - whether made in person, by telephone or by email. Learn at your own pace and at a time to suit... Learn about: Complaint handling skills, Customer satisfaction, Customer Service Skills... More


£55
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  • Course
  • Online
  • Beginner
  • Different dates available

... a comprehensive overview of customer relationship management along with an exploration of the importance and on-going benefits of CRM. The key concepts such as evaluation metrics, privacy issues and requirement-driven product selection are also covered. The core aim is to describe how CRM creates value... Learn about: Service Excellence Management, Customer Relationship Management, Service Management... More

Special Emagister price

£40 £10
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  • Course
  • Online
  • Intermediate
  • Different dates available

... course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints in an effective and beneficial manner. Key topics include... Learn about: Customer Care, Service Operations, Customer Service... More

Special Emagister price

£560 £79
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