Distance and online learning Customer Service courses

... in a sales cycle from the minute they start managing the account and get to know the clients to closing sales and building a strong relationship with them. The learners will also develop practical selling skills in this course and enhance their communication skills with their customers. This training... Learn about: Customer relationship, Sales Training, Professional Sales...

...& Minute Taking Meeting Management The Role of a Minute-Taker The Skills of a Minute-Taker Meeting Agreements Minute Styles What Do I Record?... Learn about: IT Law, Customer Service, Legal Secretary...

..., airline coordination, customer service, and regulatory compliance. Learners gain a clear understanding of how airports function, how different departments work together, and how industry standards shape daily operations. With a strong focus on practical airport management knowledge, this course helps... Learn about: Customer Service, Terminal Management, Airport Management...

... their guest excellence and therefore improve guest satisfaction, profit and reputation. Poor service can have a negative effect on your business and can cause damage to your reputation. So, it’s important to think about the guest’s journey from first impressions right through to the end transaction... Learn about: Relationship Building, Hospitality Marketing, Tour Operator...

...with Your Manager Administrative Soft Skills Effective Time Management Tools of the Trade Being an Effective Gatekeeper Organizational Skills Confidentiality... Learn about: Minute Taking, Effective Time Management, Legal Secretary...

...– Meeting Management Module Six – Tools of the Trade (I) Module Seven – Tools of the Trade (II) Module Eight – Being an Effective Gatekeeper Module Nine... Learn about: Business Writing, Powerful Presentations, Office IT...

...Techniques Relationship in Sales Focusing on Your Customer What Influences People in Forming Relationships? Disclosure How to Win Friends and Influence... Learn about: Sales Training, How to Win Friends and Influence People, Relationship in Sales...

...Module Three – Getting Organized (II) Module Four – Managing Time Module Five – Getting It All Done On Time Module Six – Special Tasks Module Seven – Verbal... Learn about: Ms Office, Office IT, Communication Skills...

...Module Eight – Organizing Your Binder Module Nine – What Not to Include in the Procedure Guide Module Ten – Share Office Procedure Guide Module Eleven... Learn about: Communication Skills, Taking messages, Ms Office...

...The Sales Advisor Course provides a practical and structured introduction to the core skills needed to succeed in modern sales environments. It is designed to help learners understand customer needs, communicate confidently, and convert enquiries into successful sales. Through clear, accessible... Learn about: Customer Service, Non-Verbal Messages, Communication Skills...

...Motivated Improve Your Marketing Provide Top Customer Service Wrapping Up Bookkeeping & Payroll Module One – Introduction Module Two – Basic Terminology... Learn about: Customer Service, Ms PowerPoint, Ms Office...

...to remain calm under pressure Detailed knowledge of all key secretarial functions The opportunity to take your career to a higher level Unit... Learn about: Communication Training, Office IT, Written and verbal skills...

...Media Documentation and Schedules Project Management Software Managing the Community The Community Manager Role Importance of Voice Consistency Providing... Learn about: Media Marketing, Social Media Policy, Customer Service...

... understanding of how retail stores function, how to engage customers confidently, and how to contribute effectively to a team. With UK retail roles continuing to grow across supermarkets, fashion stores, online retailers, and high-street brands, this course supports anyone looking to build a strong foundation... Learn about: Retail Marketing, Retail Management, Customer satisfaction...

...– Organizational Skills Module Ten – Confidentiality Guidelines Module Eleven – Special Tasks Module Twelve – Wrapping Up Business Writing Module One –... Learn about: Office IT, Admin Support, Communication Training...