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Distance and online learning Customer Service courses
- Course
- Online
- Different dates available
...Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service... Learn about: Ms Office, Office IT, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
... look for. The course offers flexible self-paced video learning, making it an excellent starting point for individuals wanting to improve workplace performance, enhance CV appeal, or progress into higher-level customer service training. Whether new to the field or looking to refresh existing skills... Learn about: Customer Care, Great Customer Service, Customer In Person...
- Course
- Online
- Different dates available
...realize they have little or no phone etiquette. Course Curriculum Diploma in Customer Service: Telephone Etiquette Module One – Getting Started 01:00:00... Learn about: Customer Service, Communication Training...
- Course
- Online
- Intermediate
- Different dates available
- 107h
...– Meeting Management Module Six – Tools of the Trade (I) Module Seven – Tools of the Trade (II) Module Eight – Being an Effective Gatekeeper Module Nine... Learn about: Communication Training, Office IT, Powerful Presentations...
- Course
- Online
- Different dates available
- 107h
...Module Three – Getting Organized (II) Module Four – Managing Time Module Five – Getting It All Done On Time Module Six – Special Tasks Module Seven – Verbal... Learn about: Wrapping Up, Communication Training, Ms Office...
- Course
- Online
... excellent customer service. Who will the course benefit? This course is for anyone working in a technical support role. Learning Objectives By the end of the course you will be able to: identify what good and bad customer service behaviour looks likequickly build rapport with all kinds of customerstake... Learn about: Customer satisfaction, Customer Service...
- Course
- Online
- Different dates available
- 9h
...Techniques Relationship in Sales Focusing on Your Customer What Influences People in Forming Relationships? Disclosure How to Win Friends and Influence... Learn about: Relationship in Sales, Customer Service, Sales Strategies...
- Course
- Online
- Intermediate
- Different dates available
- 2h
...Module Eight – Organizing Your Binder Module Nine – What Not to Include in the Procedure Guide Module Ten – Share Office Procedure Guide Module Eleven... Learn about: Office IT, Telephone Skills, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Delivery of study materials
- Virtual classes
- Support service
- Online campus
...The Sales Advisor Course provides a practical and structured introduction to the core skills needed to succeed in modern sales environments. It is designed to help learners understand customer needs, communicate confidently, and convert enquiries into successful sales. Through clear, accessible... Learn about: Sales Training, Customer Service, Non-Verbal Messages...
- Course
- Distance Learning
- Advanced
- January
- 400h
- Online campus
...to remain calm under pressure Detailed knowledge of all key secretarial functions The opportunity to take your career to a higher level Unit... Learn about: Ms Office, Written and verbal skills, Executive Assistant...
- Course
- Online
- Different dates available
- 72h
...Motivated Improve Your Marketing Provide Top Customer Service Wrapping Up Bookkeeping & Payroll Module One – Introduction Module Two – Basic Terminology... Learn about: MS Excel, Ms PowerPoint, Office IT...
- Course
- Online
- Intermediate
- Different dates available
- 14h
...Media Documentation and Schedules Project Management Software Managing the Community The Community Manager Role Importance of Voice Consistency Providing... Learn about: IT Auditing, Customer Service, Social Media...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Support service
- Virtual classes
... understanding of how retail stores function, how to engage customers confidently, and how to contribute effectively to a team. With UK retail roles continuing to grow across supermarkets, fashion stores, online retailers, and high-street brands, this course supports anyone looking to build a strong foundation... Learn about: Customer satisfaction, Retail Management, Retail Sales...
- NVQ
- Online
- 1 Year
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
...route through a business related Level 3 course at The College, possibly leading to a place at university. Progression to Apprenticeship Training is also an option... Learn about: Customer Care, Customer Service, Functional skills...
- Course
- Online
- Different dates available
- 107h
...– Organizational Skills Module Ten – Confidentiality Guidelines Module Eleven – Special Tasks Module Twelve – Wrapping Up Business Writing Module One –... Learn about: Microsoft Word, Admin Support, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 870h - 12 Months
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
... business units of competency covering disciplines including: Application of principles of professional practice to work in the financial services industry Identification of risk and the application of risk management processes Implementation of customer service standards Analysis and interpretation... Learn about: Financial Training, IT risk, Financial Services...
- Course
- Online
- Different dates available
- 1 Year
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
... and international airports. Through engaging modules, learners develop the confidence to navigate key airport functions such as check-in operations, customer service, airside activities, security considerations, baggage handling, and emergency response coordination. The course also highlights how airports maintain... Learn about: Security Operations, Final Exam, Customer Service...
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My experience with Open Colleges has been remarkable. The trainers, staff and work placement have done an excellent job. They have helped me with appropriate feedback. Thank you everyone at Open Colleges for there support.
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Open Colleges is great. I haven't studied since I left school along time ago and was quite nervous about taking this course. But I found Open College's Modules easy to follow, I would recommend them to anyone.
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I have pretty much finished on my own because I like online learning. Enjoying the course a lot.
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- Course
- Online
- Different dates available
- 18 Months
... business roles across the country. You will learn to produce business documents and spreadsheets, improve your keyboard skills, process payroll and accounts, handle customer service, and organise workplace information. Elective units in the course let you to tailor your learning to suit your current... Learn about: Business Administration, Customer Service, Business and Administration...
... business roles across the country. You will learn to produce business documents and spreadsheets, improve your keyboard skills, process payroll and accounts, handle customer service, and organise workplace information. Elective units in the course let you to tailor your learning to suit your current... Learn about: Business Administration, Customer Service, Business and Administration...
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My experience with Open Colleges has been remarkable. The trainers, staff and work placement have done an excellent job. They have helped me with appropriate feedback. Thank you everyone at Open Colleges for there support.
← | → see all
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Open Colleges is great. I haven't studied since I left school along time ago and was quite nervous about taking this course. But I found Open College's Modules easy to follow, I would recommend them to anyone.
← | → see all
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I have pretty much finished on my own because I like online learning. Enjoying the course a lot.
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- Vocational qualification
- Distance Learning
- Different dates available
- 1 Year
- Delivery of study materials
...This qualification provides the skills and knowledge needed to manage practice and lead others in adult health and social care provision or in children and young people’s services... Learn about: Health and Social Care, Care Education, Communication Skills...
- Course
- Online
- Beginner
- Different dates available
- 16 Weeks
...and helpful behaviour when supporting a business event - Ways of dealing with problems when supporting a business event. Unit 6: Principles of budgets... Learn about: Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Support service
- Delivery of study materials
- Online campus
- Virtual classes
...Career changers, international students, and professionals returning to the workforce will also find the content highly accessible. No prior experience is required... Learn about: Customer Service, Tourism Products, Communication Skills...
- Course
- Online
...Business OCR Level 2 Diploma LocationCranford Avenue Course Overview Apply Now Are you interested in a career in business? Not sure about which area would suit you best?... Learn about: Customer Service...
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Overall excellent.
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
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- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
- Delivery of study materials
...carers and individuals during times of crisis. • Assessment, implementation and review of assistive technology in social care... Learn about: Customer Service, Care Management, Management according to relevant competence...
...carers and individuals during times of crisis. • Assessment, implementation and review of assistive technology in social care... Learn about: Customer Service, Care Management, Management according to relevant competence...
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Overall excellent.
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
← | → see all