Distance and online learning Telephone Skills courses

...who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student...

...which you can check as many times as necessary. Therefore you will improve your English language skills through professional audio voiceovers... Learn about: Telephone management, Hospitality Management, Telephone Skills...

...· Demonstrate customer care in face to face and written forms of contact · Raise awareness of good practice in personnel administration · Explore the techniques...

...Handling interoffice calls and voicemail messages Methods of training employees How to correct poor telephone etiquette ADVANTAGES OF THIS COURSE Learn... Learn about: Telephone Skills, Telephone Etiquette, Telephone answering...

...of recapping your conversation Manage a difficult situation assertively Saying no assertively Understand and learn the differences in customer service... Learn about: Telephone answering, Call Handling, Telephone Skills...

...Emagister.co.uk, helping you to give an impulse in your career! The course is tailored to teach telephone handling skills to ensure the students deal... Learn about: Time management, Guest complaint handling, Difficult People...

...which can be spread over a 12 month period to suit the student. Assessment: As you work through this course you are required to complete a series of tutor marked assignments...

...being humble and respectful with the other person with whom you are talking through phone... Learn about: Soft Skills...

...conclude) Use your voice and language to sound professional Control a call and gain information Question and listen effectively Know the importance... Learn about: Call Handling, Improve Communication, Effective Communication...

...(with various accents) and hotel staff. Ranging from a simple conversation to more complex scenarios, you will listen to the recording then be asked... Learn about: Organizational Skills, Communication Skills, Telephone Skills...

...You will receive full tutor support by e-mail and post for a full year from the day you receive the course. To complete this course it will take in...

...techniques to allow you to confidently deal with any professional telephone interaction. Course Content Module 1: Creating a Professional Image Module... Learn about: Telephone Skills, CPD Accredited Online Course, CPD course...

...and structuring telephone calls. The current outline for the telephone techniques course enables you to: Provide telephone users with skills and knowledge... Learn about: Call Centre, Customer Service, Customer Service Skills...

..."Reservations - Taking a booking by phone". You will be able to listen to three (3) different conversations between a Reservations Agent and a caller wishing to book a... Learn about: Audio competence, Reservations Agent, Telephone user support...

...and enroll in this course now. Contact 1 Training through Emagister.co.uk. You will receive all the information needed to take a step further in your career!... Learn about: Customer Service, Internal Customer Service, Telephone Customer Service...

...Learn to receive and send phone messages Know different methods of employee training Course Fast Facts: Easy to follow and understand Only 6 to 8 hours... Learn about: Office IT, Communication Training, Ms Office...

...The aim of this telephone skills training course is: Provide telephone users skills and knowledge to utilise the telephone as an effective communication... Learn about: Influencing Skills, Call Handling, Telephone Skills...

...Introduction to Information Technology DST12 -Computer Fundamental Hardware & Software DST13 - MS Ofice Pakage DST14 - Programming in C DST15... Learn about: Software architecture, Technology in Management, Software Marketing...

...We offer you the best of what you desire with dedication and care: Our course is well organised in contents and clears guidelines to the learners about... Learn about: Sales Training, Communication techniques, Telephone Communication...

...Your Product or Service and Business Module 5 : Closing the Sale Course Content Module 1 : Introduction Module 2 : What Makes People Buy? Module... Learn about: Online training, Business skills, Time management...