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Government Funded Customer Service courses
- NVQ
- Online
- Different dates available
- 215h - 12 Months
... and expectations for equality and diversity and context in the workplace Unit 7: Understand how to deliver customer service and resolve problems (30 hours... Learn about: Team Training, Customer Service...
- NVQ
- Ayr
... of customer care... Learn about: Skills and Training, Customer Care, Customer Service...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 200h - 12 Months
... customer requirements in a professional, effective, and efficient manner. This is an increasingly competitive world and there are many organisations, which on the face of it offer potential customers the same products or services. The organisations that understand the importance of customers and... Learn about: Customer Retention Strategy, Customer Retention, Verbal Skills...
- NVQ
- Distance Learning
- Different dates available
- 80h - 1 Year
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to set, improve and maintain service excellence. On successful... Learn about: Quality Training, Market Research, Quality Assurance...
- NVQ
- Online
- Different dates available
- 160h - 12 Months
... to efficiently deliver retail services and manage your sale processes, to exploring the impact security can have on your business; in just one year you can be one step closer to taking your business to where you want it to be. Please Note: In order to complete certain aspects of this course learners will... Learn about: Retail Sector, Health and Safety, Customer Service...
- NVQ
- Gloucester
- Different dates available
...VTCT NVQ Level 1 customer service, HOME STUD. Ask for more information through Emagister's website and don't miss the chance of further developing your career!... Learn about: Customer Service...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 60h - 12 Months
... •Identify what customers want •Devise a plan for service excellence •Deliver a service excellence project •Monitor and assess the effectiveness of the plan •Maintain service excellence in your organisation... Learn about: Customer Service Skills, Financial Training, Customer Care...
- NVQ
- Online
- Different dates available
- 6 Months
...Delivering excellent customer service in a global marketplace is essential for any business. Many short courses will provide theoretical knowledge of customer service models, but the NVQ Level 3 Diploma in Customer Service gives students real-life, practical knowledge which can be applied... Learn about: Customer Service, Social Media, Problem Solving...
- NVQ
- Bude
... have completed each module you will be required to complete unit assessments that provide evidence of your knowledge and understanding in: 1. Understand the use of communication in customer service. 2. Understand the principles of customer service delivery in different sectors 3. Understand the principles... Learn about: Customer Service...
- NVQ
- Gloucester
- Different dates available
...VTCT NVQ Level 2 customer service, HOME STUD. Ask for more information through Emagister's website and don't miss the chance of further developing your career!... Learn about: Customer Service...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 400h - 12 Months
... Module 7: Using IT effectively to exchange information Module 8: Operating Office Equipment Customer Service Module 1: Understanding customer service... Learn about: Business and Administration, Customer Service, Personal Assistant...
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It was a great learning experiences, alone in a foreign country, Thanks a lot.
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- NVQ
- Birmingham
- Different dates available
- 12 Months
...Overview The hospitality business relies on customers enjoying the best experience possible when they visit a restaurant, bar or other hospitality outlet. These apprenticeships will suit you if you are customer-focussed and have the energy and commitment to work in this exciting, fast-paced... Learn about: Customer Service, Food Beverage Service...
...Overview The hospitality business relies on customers enjoying the best experience possible when they visit a restaurant, bar or other hospitality outlet. These apprenticeships will suit you if you are customer-focussed and have the energy and commitment to work in this exciting, fast-paced... Learn about: Customer Service, Food Beverage Service...
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It was a great learning experiences, alone in a foreign country, Thanks a lot.
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
... to work in, an information, advice or guidance role such as: - Careers advisor - Counsellor - Customer Service Advisor - Debt advisor - Employment advisor... Learn about: Customer Service, Full Time...
... to work in, an information, advice or guidance role such as: - Careers advisor - Counsellor - Customer Service Advisor - Debt advisor - Employment advisor... Learn about: Customer Service, Full Time...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Gloucester
- Different dates available
...VTCT NVQ Level 3 customer service, HOME STUD. Ask for more information through Emagister's website and don't miss the chance of further developing your career!... Learn about: Customer Service, Team Training, Quality Training...
- Course
- Distance Learning
- Beginner
- Different dates available
- 60h - 12 Months
... course is designed for people who wish to gain an understanding of principles and practice of Customer Relations. No prior knowledge is required... Learn about: Customer Care, Customer Service Skills, Telephone Skills...
- NVQ
- London
- Different dates available
- 18 Months
... of the professional accounting taxation technician standard as given below: Knowledge – Business and Customer Awareness, Payroll (obtain familiarity, knowledge... Learn about: Customer Relationship Management, Customer Service, Customer Service Skills...
- A Level
- Bude
- Different dates available
... and there is an increasing demand for more retail professionals, with higher level skills. Retail is more than just being on the shop floor with customers. It involves a variety of duties and activities, including customer service, IT, marketing, sales and health and safety. Recruiters in the retail sector want candidates... Learn about: Sales Training, Customer Service...
- BTEC
- London
- Different dates available
- 5 Days
...has been developed for people wishing to teach physical intervention skills to people working in the private security industry. Edexcel BTEC Level 3 Award... Learn about: Customer Care, Physical Intervention, Communication Skills...
- Course
- Distance Learning
- Beginner
- Different dates available
- 75h - 12 Months
... and show how these can be of benefit to your business. The Effective Customer Care course covers recognising customers, the importance of exceptional customer care, customer care and service principles, providing information, advice, products and services to customers, responding to special requests... Learn about: Effective Customer Care, Customer Care, Customer Service...
- BTEC
- Hornchurch
... communication, sales and customer service and financial controls. The course will give you a good grounding in all the areas of business which you will... Learn about: Customer Service, Financial controls, Business Success...