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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...PowerPoint is a double edged sword that can be your most powerful ally or a ball and chain holding you back from presenting even adequately... Learn about: PowerPoint Presentation, Negotiation Skills, Effective Communication...
- Training
- Inhouse
- Different dates available
...Learn how to inspire and motivate your customer service team. Ask for more information through Emagister's website!... Learn about: Team Training, Customer Service...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...When you sell to customers you have a minute amount of time to make a good first impression so that they feel confident in what you have to say. You need to radiate authority and a sense of being in charge, no matter how trying or difficult the circumstances. This means in your pitch... Learn about: Customer Service, Executive Presentation, Communication Skills...
- Training
- Inhouse
- Different dates available
...Customer Service agents receive feedback on their performance. Ask for more information through Emagister's website!... Learn about: Customer Service...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...support Increase your awareness of how to change the dynamic between you and your audience... Learn about: Executive Presentation, Assertive Behaviour, Effective Communication...
- Training
- Inhouse
- Different dates available
... colleagues Balance Conflicting Customer Priorities: Balance the conflicting priorities of different customers... Learn about: Teamwork Skills, Conflict Resolution, Problem Solving...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...We help people shift their beliefs about what a manager is supposed to do and we look at key management skills such as: Delegation Motivating and supporting team members... Learn about: Assertiveness Training, Conflict Management, Customer Service...
- Training
- Inhouse
- Different dates available
... Customer Complaints: Positively handle queries or complaints from your customers... Learn about: Public Speaking, Customer Service, Communication Skills...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...Tailored specifically to each group our Personal Impact Training Programmes are designed to help delegates change their effect on those around them... Learn about: Effective Communication, Assertiveness Training, Executive Presentation...
- Training
- Inhouse
- Beginner
- Different dates available
... and Meet Customer Needs: Understand the changing needs of your customers and work to anticipate and meet those needs Identify All Outcomes of a Potential... Learn about: Organizational Skills, Strategy Development, Workplace Technology...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...of a mentoring programme. It helps clarify the larger purpose of mentoring but also gives people relevant tools and techniques to be able to make the... Learn about: Confidence Training, Communication Skills, Effective Communication...
- Training
- Inhouse
- Different dates available
... for their potential impact on the project Meeting Customer Needs: Know what your customers need and what you can do to meet these needs Share What You Think is... Learn about: Problem Solving, IT Project Management, Decision Making...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...That's a start... you can carry on by mapping out all the different things that affect the decision and then looking at which ones you can shift instead... Learn about: Negotiation Skills, Communication Skills, Effective Communication...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...our Team Building Programmes are designed to help create and nurture successful, professional, productive and happy teams... Learn about: Negotiation Skills, Effective Communication, Communication Skills...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...Avoid Death by Meeting by learning easy-to-achieve facilitation skills. Cut through time wasting, distractions and hidden agendas with a whole range... Learn about: Confidence Training, Customer Service, Executive Presentation...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
... have people in your company who are now being asked to influence both external and internal customers in ways they never had to before, then giving them a solid... Learn about: Negotiation Skills, Customer Service, Executive Presentation...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...yourself and give relevant examples instead of reciting your CV, will all make you a far more interesting and accessible interviewee. Always remember interviewing... Learn about: Executive Presentation, Assertive Behaviour, Conflict Management...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...carry out a formal appraisal, it's far more a summary of an on-going process rather than a process driven exercise. In our work on performance appraisals and performance management... Learn about: Communication Skills, Performance Management, Confidence Training...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...Hands up right now – we aren’t experts in Organisational Development. We are experts in understanding the way people communicate, how teams work... Learn about: Communication Skills, Assertive Behaviour, Effective Communication...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...(especially over long-term projects), and how to deal with the difficulties of missed deadlines, delivering bad news and goal-post changes mid-way through... Learn about: Communication Skills, IT Project Management, Negotiation Skills...