Bigrock People Performance Solutions courses

...trustful relationships. Our Negotiation course is suitable for those with responsibility for brokering deals with suppliers, clients and customers. A representative... Learn about: Build client relationship, Negotiation process, Mutually profitable...

...so that you have a clear record of everything we explore and your own notes. As you begin to apply your learning in role, your guidebook will be a useful reference... Learn about: Business Development, People Skills, Value Propositions...

...You will be provided with a course guidebook featuring the core concepts covered on the course, with room for your own notes. The guidebook presents... Learn about: Develop people, High Performance, Manage teams...

...Maximise the customer’s commitment to take action. Handle objections and close the sale. Motivate customer to act now. Gain referrals... Learn about: Sales Marketing, Objection Handling, Sales Promotion...

...Explore a consultative approach to telephony sales. Discover how to engage with customers, how to elicit an understanding of their needs and objectives... Learn about: Telephone Sales...

...Coaching – How to help close any skills development gaps through directive and coactive coaching... Learn about: Give feedback, Manage Sales cycle, Sales Management...

...needs will help them achieve their goals. - Tools to identify wider customer needs and cross selling opportunities - A consultative sales approach... Learn about: Value Proposition, Consultative Sales, Objection Handling...

...messages in a highly engaging way, so that you have a clear record of everything we explore and your own notes. As you begin to apply your learning in... Learn about: Winning pitches, Public Speaking, Client pitches...

...Explore top tips for delivering your presentation: Using body language and mannerisms How to maintain the interest of the audience Portraying your strengths... Learn about: Body Language, Audience engagement, Delivering messages...

...As you begin to apply your learning in role, your guidebook will be a useful reference. Anyone who delivers business presentations. A representative... Learn about: Delivering messages, Presentation Skills, Audience engagement...

...so that you have a clear record of everything we explore and your own notes. As you begin to apply your learning in role, your guidebook will be a useful reference... Learn about: Business Development, People Skills, Understanding clients...

...With every interaction, Customer Service teams have the opportunity to enhance your brand and deliver a fantastic customer experience. Our Customer Service... Learn about: Customer Service, Telephone Customer Service, Customer support...

...control and the power of influencing styles Handling objections The client’s perspective... Learn about: Room control, Client pitches, Pitch Excellence...

...A consultative, even collaborative, approach that sees the Account Manager work with their client to deliver greater commercial outcomes for their business and yours... Learn about: Strategic account management, Resource Management, Key Account Management...

...any skills development gaps through directive and coactive coaching... Learn about: People Management, Management Excellence, Sales Management...

...Bigrock works with leaders to help formulate, enhance and implement their strategy and growth plans, enhance their own leadership skills and optimise performance... Learn about: Leadership Styles, Change Management, Leadership strategy...

...Create, rehearse and deliver impactful presentations. Our Presentation Skills courses focus on best practice techniques for preparing and delivering presentations... Learn about: Delivering messages, Body Language, Presentation Skills...

...Managing key relationships -Managing and coordinating projects, both external and internal. A representative from Bigrock will contact you to discuss your requirements... Learn about: Business development cycle, Advanced sales, Value Proposition...

...rapport Elicit an understanding of the client’s needs Pitch your solution Progress the sale Negotiate, influence & communicate Ensure client delight Build... Learn about: Business development cycle, Identify leads, Value Proposition...

...Resilience Opening the Call Your Value Proposition Positioning & Signposting Building Rapport Structured questioning & listening techniques to understand your customer... Learn about: Telephone Sales...