Bigrock People Performance Solutions courses

...Potential Agreement Preparing for negotiations Powers, needs and fears How, when and why to use a Best Alternative to a Negotiated Agreement (BATNA)... Learn about: Mutually profitable, Negotiation process, Win-win negotiation...

...Orchestrating both internal and external resources Negotiating, influencing & communicating Nurturing a collaborative relationship... Learn about: Key Account Management, People Skills, Client Care...

...messages in a highly engaging way, so that you have a clear record of everything we explore and your own notes. As you begin to apply your learning in... Learn about: Give feedback, Development reviews, Develop people...

...help them achieve their goals. - Tools to identify wider customer needs and cross selling opportunities. - A consultative sales approach that delivers... Learn about: Objection Handling, Sales Promotion, Sales Manager...

...As you begin to apply your learning in role, your guidebook will be a useful reference. Professionals who sell on the telephone in office based... Learn about: Telephone Sales...

...Developing People: The development cycle Develop your team with Bigrock’s ‘Cord of Three’ Management Essentials: 1:2:1s – How to conduct engaging... Learn about: Give feedback, Manage Sales cycle, Sales Management...

...Elicit: Achieve a deeper understanding of the customer’s current and future situation. Identify and explore need areas. Gain agreement and strong commitment to act... Learn about: Objection Handling, Consultative Sales, Value Proposition...

...client-centric pitch. Execution - How to pitch your solutions using a consultative structure built around the client's specific needs and objectives... Learn about: Public Speaking, Client pitches, Room control...

...Explore top tips for delivering your presentation: Using body language and mannerisms How to maintain the interest of the audience Portraying your strengths... Learn about: Delivering messages, Body Language, Audience engagement...

...with room for your own notes. The guidebook presents key messages in a highly engaging way, so that you have a clear record of everything we explore and your own notes... Learn about: Audience engagement, Presentation Skills, Body Language...

...so that you have a clear record of everything we explore and your own notes. As you begin to apply your learning in role, your guidebook will be a useful reference... Learn about: Business Development, Understanding clients, People Skills...

...With every interaction, Customer Service teams have the opportunity to enhance your brand and deliver a fantastic customer experience. Our Customer Service... Learn about: Customer Service, Telephone Customer Service, Customer support...

...securing a contract or winning new business. Bigrock provides a hybrid learning solution to meet the demands of modern people development. Your programme... Learn about: Client pitches, Room control, Pitch Excellence...

...the client's identified needs and will help them achieve their goals - Tools to identify wider customer needs, additional opportunities and new ways to support their client... Learn about: Resource Management, Key Account Management, People Skills...

...mentor and coach to their team. Great managers are catalysts for change and play a crucial role in their team’s development and success. Our Management... Learn about: People Management, Manage performance, Team management...

...and support their people's development and growth. - Overcome challenges and implement change, to raise the bar and take their organisation to the next level... Learn about: Leadership Skills, Cultural Change, Change Management...

...The techniques and confidence to deliver highly successful presentations. Anyone who delivers business presentations. A representative from Bigrock... Learn about: Body Language, Audience engagement, Learning Styles...

...when and why to use a Best Alternative to a Negotiated Agreement (BATNA) Navigating the negotiation process Personality types Projection vs empathy Controlling... Learn about: Business development cycle, Advanced sales, Identify leads...

...and answer any questions you may have. Course Programme: Identify potential leads Networking & First Approach Present your Value Proposition Engage & build... Learn about: Advanced sales, Business development cycle, Business Development...

...Techniques for opening the call and gaining buy-in for their approach. - A proven structure for understanding the customer's situation and recommending... Learn about: Telephone Sales...