Bigrock People Performance Solutions courses

...Potential Agreement Preparing for negotiations Powers, needs and fears How, when and why to use a Best Alternative to a Negotiated Agreement (BATNA)... Learn about: Negotiation Skills, Win-win negotiation, Mutually profitable...

...Techniques to help you gain a full understanding of your client's needs, situation and goals. - A proven process for outlining your recommendations... Learn about: Strategic account management, Business Development, Client Care...

...Great managers are catalysts for change and play a crucial role in their team’s development and success. Our People Management course give managers the... Learn about: People Management, Give feedback, Manage teams...

...help them achieve their goals. - Tools to identify wider customer needs and cross selling opportunities. - A consultative sales approach that delivers... Learn about: Sales Promotion, Sales Marketing, Value Proposition...

...Your Value Proposition Positioning & Signposting Building Rapport Identifying Needs: Structured questioning & listening techniques to understand your customer... Learn about: Telephone Sales...

...with a course guidebook featuring the core concepts covered on the course, with room for your own notes. The guidebook presents key messages in a highly engaging... Learn about: Sales Management, Manage Sales cycle, Develop sales people...

...delivers a first class customer experience that helps your sales teams sell more and build stronger customer relationships... - ...for a sustainable uplift in sales results... Learn about: Consultative Sales, Objection Handling, Value Proposition...

...Learn how to create, rehearse and deliver winning pitches. Explore how to plan, structure, rehearse and deliver a pitch with the aim of securing a contract... Learn about: Winning pitches, Room control, Public Speaking...

...The Bigrock 1-day Presentation course will provide you with: - A proven structure for preparing impactful presentations - Best practice approaches for presenting in a clear... Learn about: Body Language, Delivering messages, Audience engagement...

...the interest of the audience Portraying your strengths and message You will also practise preparing and delivering a presentation in small groups... Learn about: Delivering messages, Body Language, Presentation Skills...

...playing back solutions that meet the client's identified needs and will help them achieve their goals - The mindset, structure and skillset to help you win more new business... Learn about: Business Development, People Skills, Understanding clients...

...team delight customers and deliver on your brand promise. Call and contact centre teams Customer Service teams in regulated industries Teams caring... Learn about: Customer support, Customer Service, Telephone Customer Service...

...Create, rehearse and deliver winning pitches. Our Pitch Excellence courses explore how to plan, structure, rehearse and deliver a pitch with the aim... Learn about: Room control, Client pitches, Pitch Excellence...

...understanding of their client's needs, situation and goals. - A proven process for outlining their recommendations and playing back solutions that... Learn about: Client relationship management, Resource Management, Strategic account management...

...Focus – Monitor – Feedback – How to set up live observations, monitor objectively and deliver effective debriefs and feedback. Coaching – How to help close... Learn about: Manage performance, Management Excellence, People Management...

...Identify where and how they can improve their approach, optimise their business and achieve greater levels of success. - Agree a way forward and develop... Learn about: Change Management, Leadership Skills, Leadership strategy...

...How to prepare presentations that appeal to a variety of senses and styles Practice & rehearsal Using body language and mannerisms Use of presentation... Learn about: Presentation Skills, Delivering messages, Audience engagement...

...Managing key relationships -Managing and coordinating projects, both external and internal. A representative from Bigrock will contact you to discuss your requirements... Learn about: Business Development, IT risk, Value Proposition...

...a collaborative relationship Conduct reviews, gain referrals and re-engage... Learn about: Business development cycle, Identify leads, Advanced sales...

...of their needs and objectives and how to meet their needs, identify how best to help the customer and / or execute the sale. Your programme will be designed... Learn about: Telephone Sales...