Marketing college courses

...An NVQ in Customer Service is your chance to learn new skills and gain valuable qualifications at the same time. National Vocational Qualifications (NVQs)...

...you will learn to use proper telephone etiquette, and answer business calls, understand telephone courtesy and equip various telephone skills. COURSE CURRICULUM... Learn about: Customer Service...

...Make customer service personal - Go the extra mile in customer service - Deal with customers in writing using ICT - use customer service as a competitive...

...There are no formal entry requirements but you need to be working in a customer service role within your organisation with responsibility for making changes...

...customer service delivery and increased customer satisfaction in the public and not-for profit sectors and attract new customers, improve customer loyalty... Learn about: Customer Service...

...certification but also have the extensive knowledge and skills to work as an impressive customer service representative with the opportunity to move... Learn about: Customer Service, Ms Word, MS Excel...

...Service Name Return to Work Customer Service Time Part-Time Content This qualification is of benefit to anyone wishing to work on a seasonal...

...Level 4 Course Type : Part Time Curriculum Area Description : Business How to Apply : Interview Entry Requirements : There are no formal entry requirements...

...to improved customer service delivery and increased customer satisfaction in the public and not-for profit sectors and attract new customers... Learn about: Customer Service...

...This is an introductory course which will be the course for you if you wish to use some of your skills learnt at school to help you to prepare for moving...

...an NCFE Customer Service Level 2 qualification. Return to Work - Customer Service Name Return to Work - Customer Service Time Full-Time Content This qualification...

...Level 1 Course Type : Part Time Curriculum Area Description : Business How to Apply : Interview Entry Requirements : There are no formal entry requirements...

...Introductory Certificate in Service Sector HAB Level 1 Course Content Enables understanding of the importance of good customer service in all sectors of industry...

...we are all in relationships. "A customer is the most important visitor to our business. They are not dependent on the business - the business is dependent on them...

...requests and problems. Support patient service improvements Customer Service NVQ Level 2 (Dental Receptionists) Course ID: PC89792 Academy: Preston College...

...Those involved in managing staff and resources within a contact centre environment who can demonstrate supervisory or management responsibility for resource planning...

...Will also include: *Financial management *Health and safety *Effective communication Progression / Leads to Level 1/2 course in related Business and Retail... Learn about: Customer Service...

...These individuals may be from within your organisation or from the. Improving on Excellent Customer Service About the course: This workshop is based on the NVQ Unit...

...people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total...

...by obtaining a nationally recognised qualification. This will enable you to further your own continuous professional development, which could support... Learn about: Customer Service...