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Customer Management courses
- Course
- Kamloops (Canada)
- Advanced
...Accumulate hours BCSA standardized level exam Level 2 — Technical training: 300 hours | Work-based training: 3,000 hours Class A industrial gasfitter TRU... Learn about: Natural Gas, Gas Safety...
- Course
- Amersham
...guides & demonstrators & visitors with special needs or requirements and interpreting and explaining the service, exhibition or site. Amersham & Wycombe... Learn about: Skills and Training, IT Development...
- NVQ
- Leicester
- 36 Days
...Study Hours : 5 Nº of Weeks: 36 Additional Enrolment Info : You will need to be in a management/supervisory role Additional Timetabling : This course...
- GCSE
- Huntington
- Different dates available
...NVQ Certificate in Contact Centre Operations Certificate in Contact Centre Operations Maths and English The purpose of this qualification is to help... Learn about: Team Training, Skills and Training...
- Course
- Colchester
- Different dates available
...tutorials and live projects. You will also engage in GEM and GAP activities to develop your English, maths and employability skills. The Business... Learn about: Team Training, Skills and Training, Financial Training...
- A Level
- Sketty
- Different dates available
...problems managing budgets planning change for team Progression Opportunities: It allows candidates to progress into a more senior role or to the following Management qualifications... Learn about: Business and Administration, Business Administration, Team Training...
- Training
- Londonandanother venue.
- London
- Intermediate
- 1 Day
...managers of product managers and other executives introducing product management as a discipline into their organisations who have little formal knowledge of product management... Learn about: Product Materials, Product Strategy, Product Analysis...
- GCSE
- Huntington
- Different dates available
...Overview The apprenticeship comprises the following qualifications: NVQ Certificate in Contact Centre Operations Certificate in Contact Centre Operations... Learn about: Communication Training, Skills and Training, Sales Training...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres... Learn about: Team Training, Confidence Training, Customer Relationship Management...
...We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres... Learn about: Team Training, Confidence Training, Customer Relationship Management...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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A really great course. It follows easily through the units. Tutor always on hand to give support. Great.
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- Course
- Distance Learning
- Intermediate
- Different dates available
...service irrespective of the type of organisation in which they are working or intend to work. The programme consists of nine modules, each of which relate... Learn about: Customer Care, Customer Service...
...service irrespective of the type of organisation in which they are working or intend to work. The programme consists of nine modules, each of which relate... Learn about: Customer Care, Customer Service...
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A really great course. It follows easily through the units. Tutor always on hand to give support. Great.
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Very good course details and course work and good support from tutor and feedback.
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- Course
- Distance Learning
- Intermediate
- Different dates available
...to deliver excellent customer service and improve your skills that can be used in a working environment. After successfully completing the course... Learn about: Organisational policies, Customer relationship, Customer Service...
...to deliver excellent customer service and improve your skills that can be used in a working environment. After successfully completing the course... Learn about: Organisational policies, Customer relationship, Customer Service...
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Very good course details and course work and good support from tutor and feedback.
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I found the course very much involving and interesting to opt for. The trainer was great and presented the course very efficiently.
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Acuity offers excellent packages with access to latest technology and smart and modern facilities. I had a very good experience.
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- Course
- London
- Different dates available
...solve problems, or present solutions. In any field the first order of business is resolving customer enquires effectively. It is imperative to recognize... Learn about: Customer Manager, Customer Service, Customer satisfaction...
...solve problems, or present solutions. In any field the first order of business is resolving customer enquires effectively. It is imperative to recognize... Learn about: Customer Manager, Customer Service, Customer satisfaction...
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I found the course very much involving and interesting to opt for. The trainer was great and presented the course very efficiently.
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Acuity offers excellent packages with access to latest technology and smart and modern facilities. I had a very good experience.
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My course material came right at my doorstep. I could kick start right away and got the assistance of my great tutor Maria. Her assessment was quite promising and this motivated me to perform more. I submitted each module and had a prompt reply instantly. For me NCC is quite approachable and appropriate to my current job. I am going to go for my third course as well with NCC.
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I have loved being a part of this course. It is useful that I can reach to my mentor whenever required. It is perfect as it can be done along with my present engagements. I would endorse NCC home learning to others.
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This is an incredible organization. It can be difficult to learn occasionally with job and family arrangements, but NCC Home Learning is quite helpful. You are not forced to finish the work, it can be done at your own speed. The trainers and Sally are prompt to reply to problems and doubts and are accessible to assist. I would completely endorse NCC.
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- Course
- St Helens
- Different dates available
...therefore registration fee, certification fee and full tutor support is included in the course price for you. Module 1: Recognising Customers Module... Learn about: Customer Service, Customer Care...
...therefore registration fee, certification fee and full tutor support is included in the course price for you. Module 1: Recognising Customers Module... Learn about: Customer Service, Customer Care...
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My course material came right at my doorstep. I could kick start right away and got the assistance of my great tutor Maria. Her assessment was quite promising and this motivated me to perform more. I submitted each module and had a prompt reply instantly. For me NCC is quite approachable and appropriate to my current job. I am going to go for my third course as well with NCC.
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I have loved being a part of this course. It is useful that I can reach to my mentor whenever required. It is perfect as it can be done along with my present engagements. I would endorse NCC home learning to others.
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This is an incredible organization. It can be difficult to learn occasionally with job and family arrangements, but NCC Home Learning is quite helpful. You are not forced to finish the work, it can be done at your own speed. The trainers and Sally are prompt to reply to problems and doubts and are accessible to assist. I would completely endorse NCC.
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I did two courses with them first one was good but this time I feel its not as good as I was expecting. They're lacking on customer service front. I had to chase them but they don't care to follow up.
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Great testing sites, all you need is to get qualify IT Team. Good experience above all thanks for everything.
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The course was good and I had a great time in all.
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- Short course
- Hammersmith
- September
- 1 Week
...whether in a marketing department, the sales force or the service centre. It is also targeted to contemporary CRM professionals who sell products or services... Learn about: Customer Manager, Strategic Management, Sales Training...
...whether in a marketing department, the sales force or the service centre. It is also targeted to contemporary CRM professionals who sell products or services... Learn about: Customer Manager, Strategic Management, Sales Training...
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I did two courses with them first one was good but this time I feel its not as good as I was expecting. They're lacking on customer service front. I had to chase them but they don't care to follow up.
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Great testing sites, all you need is to get qualify IT Team. Good experience above all thanks for everything.
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The course was good and I had a great time in all.
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It has been the best training course I’ve attended in my career. The course was well organised and the consultants were excellent.
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I really liked the participatory aspect of the training. I learned much that will be very useful for my new job.
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I have learned many new things which have reshaped my thinking. I am going back to my workplace well equipped. Thank you.
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- Short course
- London
- Intermediate
- October
...care and managing “difficult” customers, more effectively and confidently, are also part of the contents. If you want to be part of this training... Learn about: Service Management, Communication Training, Customer Service...
...care and managing “difficult” customers, more effectively and confidently, are also part of the contents. If you want to be part of this training... Learn about: Service Management, Communication Training, Customer Service...
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It has been the best training course I’ve attended in my career. The course was well organised and the consultants were excellent.
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I really liked the participatory aspect of the training. I learned much that will be very useful for my new job.
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I have learned many new things which have reshaped my thinking. I am going back to my workplace well equipped. Thank you.
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A certificate in customer service management is the best course! Again from the top world institution like Cambridge is a chance not to waste.My advice go for it to better your future
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- Course
- Online
- Intermediate
- Different dates available
...enhance your customers’ satisfaction apply management principles in your performance to provide quality services By the end of this course, you should be able... Learn about: Great Customer Service, Personal Development, Quality Services...
...enhance your customers’ satisfaction apply management principles in your performance to provide quality services By the end of this course, you should be able... Learn about: Great Customer Service, Personal Development, Quality Services...
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A certificate in customer service management is the best course! Again from the top world institution like Cambridge is a chance not to waste.My advice go for it to better your future
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
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- Course
- Online
- Intermediate
- Different dates available
...needs for successful operation. HR functions are also performed by line managers who are directly responsible for the engagement, contribution... Learn about: Customer Care, Service Management, Customer Retention...
...needs for successful operation. HR functions are also performed by line managers who are directly responsible for the engagement, contribution... Learn about: Customer Care, Service Management, Customer Retention...
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
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Although it was a bit confusing how the exams go... you give a very good source of education..
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I had a fantastic time –love my course! My experience so far has been awesome, you couldn’t ask for anything more from 1Training.
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Good approach to teaching, and thought provoking at the same time. Worth it.
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- Course
- Online
- Intermediate
- Different dates available
...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Stress Management, Office Administrators, Customer Awareness...
...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Stress Management, Office Administrators, Customer Awareness...
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Although it was a bit confusing how the exams go... you give a very good source of education..
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I had a fantastic time –love my course! My experience so far has been awesome, you couldn’t ask for anything more from 1Training.
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Good approach to teaching, and thought provoking at the same time. Worth it.
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The content was tailored to our needs and hit the spot”
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The trainer was excellent, friendly, professional and managed the group well.
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Using dancing lion training & consultancy to design and deliver our new starter induction programme for customer service and communication has saved us 6 weeks of on the job training time.
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- Course
- Inhouse
- Different dates available
- 2 Days
...participants develop their existing interpersonal skills and knowledge to go beyond typical service delivery. This training programme is typically delivered in English... Learn about: Telephone Skills, Strategic Business Management, Customer Manager...
...participants develop their existing interpersonal skills and knowledge to go beyond typical service delivery. This training programme is typically delivered in English... Learn about: Telephone Skills, Strategic Business Management, Customer Manager...
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The content was tailored to our needs and hit the spot”
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The trainer was excellent, friendly, professional and managed the group well.
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Using dancing lion training & consultancy to design and deliver our new starter induction programme for customer service and communication has saved us 6 weeks of on the job training time.
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I chose BOLC’s courses for my small customer service team of four and have been delighted with the quality of the content. Affordable, flexible and the overall service package was top notch. I’d recommend them to anyone.
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- Course
- Online
- Intermediate
- Different dates available
...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Communication Training, Difficult People, Customer Service Skills...
...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Communication Training, Difficult People, Customer Service Skills...
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I chose BOLC’s courses for my small customer service team of four and have been delighted with the quality of the content. Affordable, flexible and the overall service package was top notch. I’d recommend them to anyone.
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