8

Customer Management Courses Avon

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  • Customer Management
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CHARACTERISTICS
  • Intensive 1
  • Practical course / Workshop 3
  • Seminar 1
  • Course
  • Bristol
  • 1 Day

...In a highly competitive marketplace, customer care is the key to a company's success. This workshop describes effective customer service techniques and provides opportunities for participants to apply and refine them through role plays and exercises. Suitable for: Customer service representatives... Learn about: Customer Relationship Management, Customer Retention, Customer Service... More


£250
+ VAT
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  • Short course
  • Bristol
  • 1 Day

...Dealing with customers is an art and a science. Comparatively smooth when things are going well, more of a challenge when customers are demanding. In an economic downturn, more people tend to be either anxious or angry, and we need excellent communication skills to cope. This course deals... Learn about: Customer Service... More


£112
+ VAT
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  • NVQ
  • Filton
  • 1 Year

...NVQ in Customer Service Level 2 & 3 Qualification NVQ Level Level Level 2 or 3 Entry Requirements There are no formal entry requirements, although... Learn about: Customer Service, Customer Retention, Customer Relationship Management... More


Price on request
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  • Course
  • Inhouse in Avon
    and 6 other venues
  • 6h

... who had previous experience working with clients or customers. Suitable for all levels... Learn about: Relationship Marketing, Customer Relationship Management, Customer Service... More


£275
+ VAT
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  • Training
  • Bristol
    and 11 other venues
  • 1 Day

...Suitable for: Anyone working in a customer service environment providing service to either internal or external customers. Anyone handling incoming and out bound telephone calls... Learn about: Customer Relationship Management, Customer Service, Customer Manager... More


£250
+ VAT
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  • Short course
  • Bristol
  • 1 Day

...This course aims to improve customer service skills and shows how to handle customers in a more effective way. Suitable for: Anyone working in a customer-facing position... Learn about: Customer Service... More


£250
+ VAT
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  • NVQ
  • Filton

...It will help you to show current and future employers that you have reached a national standard. NVQ Level 2 Customer Service... Learn about: Key Account Management, Customer Retention, Customer Service... More


Price on request
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  • Training
  • Bristol
    and 9 other venues
  • Advanced
  • 1 Day

... communication and the ability to manage customers' heightened demands and expectations. Suitable for managers and staff of organisations of any size who have a customer facing role. All delegates who successfully complete this course will receive a certificate of attendance. The trainer... Learn about: Non-verbal Communication, Building Relationships, Identifying types of customers... More


£ 201-500
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