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Customer Management Courses Lancashire
- NVQ
- Preston
...NVQ Customer Service Units covered and assessed: Prepare yourself to deliver good patient service. Provide patient service within the rules. Process patient service information. Deal with patients face to face. Deliver reliable patient service. Recognise and deal with patient's queries, requests...
- Training
- Manchesterand11 other venues
- Basingstoke, Birmingham, Bristol, Southampton, Reading, Swindon, Garforth, Woking, Brentwood, Oxford, London ...
- 1 Day
...Suitable for: Anyone working in a customer service environment providing service to either internal or external customers. Anyone handling incoming and out bound telephone calls...
- Short course
- Chorleyand2 other venues
- Manchester, Liverpool
- Beginner
- 1 Day
...In today's competitive market place customers vote with their feet, often as a result of the way they have been treated. In order to keep the customers we have, and to generate new ones, it is essential that we refine the communications skills and revitalise the attitudes that transmit...
- NVQ
- Salford
...The NVQ Level 2 in Customer Service provides an up-to-date qualification that is in line with industry needs and presents an opportunity for individuals to progress within their present role, and future roles. This NVQ is designed to enhance the skills, knowledge and experience of those people...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
...On this customer service course you will gain basics knowledge of customer service. In the key topics of Customer service course you will explore include;developing Personal Vision Statement, Critical Elements of Customer Service, identifying who are your Customers?, Meeting customers' Expectations... Learn about: Customer database, Communication Training, Customer relationship...
- Course
- Distance Learning
- Advanced
- December
... to every to major town and city worldwide. Learn how to take your existing salesmanship to the next level, build strong customer relationships and reap the rewards of professional-level communication skills. Master the art of dealing with difficult customers, learn how to accurately read customer behaviour... Learn about: Communication Training, Retail Management Trainee, Profitable customers...
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