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Customer Management Courses Hertfordshire
- Course
- Harpenden
- 1 Day
...Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Achieve excellence in a customer-focused organisation. Establish the standards, systems and skills that can make every customer,...
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We received excellent training from Will. He was clear, informative and made it very easy to take in all the requirements we had for our training. He kept us motivated & engaged and we would highly recommend this training to any organisation.
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I was impressed with the course content and the trainer's knowledge. Really enjoyed the course and can't wait to get going with it all. I would definately reccomend this course to others. Even if you think you know how to use it there are many helpful hints.
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I had no idea that ACT! could be so powerful, and so this course was something of a revellation to me. The course moved at a steady pace and the trainer made an extra effort to ensure that there was value for everyone. It was enjoyable, informative and I would recommend it to anyone that wants to really understand what ACT! can do for your business. At £170 it was also good value for money.
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- Short course
- Redbournandanother venue.
- Burton Upon Trent
- 1 Day
...On completion, all users will feel confident in using all aspects of the system including managing contact, group and company records, scheduling and following up activities, calendar management and reporting. Attendees to the 2nd session will feel able to manage the system, ensure that it is...
...On completion, all users will feel confident in using all aspects of the system including managing contact, group and company records, scheduling and following up activities, calendar management and reporting. Attendees to the 2nd session will feel able to manage the system, ensure that it is...
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We received excellent training from Will. He was clear, informative and made it very easy to take in all the requirements we had for our training. He kept us motivated & engaged and we would highly recommend this training to any organisation.
← | → see all
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I was impressed with the course content and the trainer's knowledge. Really enjoyed the course and can't wait to get going with it all. I would definately reccomend this course to others. Even if you think you know how to use it there are many helpful hints.
← | → see all
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I had no idea that ACT! could be so powerful, and so this course was something of a revellation to me. The course moved at a steady pace and the trainer made an extra effort to ensure that there was value for everyone. It was enjoyable, informative and I would recommend it to anyone that wants to really understand what ACT! can do for your business. At £170 it was also good value for money.
← | → see all
- Short course
- Harpenden
- 1 Day
... over the confidence threshold. Suitable for: This unique programme is invaluable for anyone who deals with customers and is a vital under-pinning for other customer-facing skills, eg, sales, account management, customer service...
- Short course
- Watford
- 1 Day
...This hands-on training programme will equip you with the tools required to implement a customer service strategy that will make a difference to your organisation's bottom line as well as customer and employee loyalty. Suitable for: Directors. Owner Managers. Customer Service Managers. Team Leaders...
- Course
- Harpenden
- 2 Days
... An overview of the key elements of HSG65 ('Successful health and safety management' HSE Guidance) An understanding of how risk assessment, safe systems of...
Similar training online and classroom-based
- Course
- Distance Learning
- Advanced
- December
...Certificate of achievement in Retail Customer Service Level 7. Additional CPD Accredited Retail Customer Service Certificate with 200 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Interested in becoming the next big retail superstar... Learn about: Communication Training, Customer Service, Quality Training...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... everyday operations within a retail store or department. You’ll also learn to promote merchandise, organise employees, handle customer service and supervise records and accounts. This excellent course is suitable for anyone considering a management position in the retail sector... Learn about: Develop Store Security Procedures, Retail Psychology, Importance of Communication in Retail Industry...
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