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Customer Management Courses Merseyside
- NVQ
- Inhouse in Birkenhead
...service delivery Know the rules to follow when developing customer service Optional Units Eight optional units are required to gain this award Theme...
- Course
- St Helens
- Advanced
- Different dates available
- 12 Months
...Maintaining a positive and customer-friendly attitude Promoting additional services or products to customers Dealing with customers using bespoke software... Learn about: Team Leader, Customer Service, Bespoke software...
- Course
- Liverpool
- September
...to customers Apply legislation, regulation and organisational procedures for customer service Working in customer service. What are the entry requirements?... Learn about: Airline Training, Customer Service, Cabin Crew...
- Course
- Birkenhead
...and news conferences and setting up exhibitions and conferences. The apprenticeship framework includes the following qualifications: Level 3 NVQ Diploma...
- NVQ
- Birkenhead
...Impression and image Give customers a positive impression of yourself and your organisation Promote additional services or products to customers Process...
- Course
- St Helens
- Intermediate
- Different dates available
- 1 Year
...and solving customer service problems Applying risk assessments to customer service Leading a team to improve customer service Gathering, analysing... Learn about: Bespoke software, Service partnerships, Customer-friendly attitude...
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My course material came right at my doorstep. I could kick start right away and got the assistance of my great tutor Maria. Her assessment was quite promising and this motivated me to perform more. I submitted each module and had a prompt reply instantly. For me NCC is quite approachable and appropriate to my current job. I am going to go for my third course as well with NCC.
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I have loved being a part of this course. It is useful that I can reach to my mentor whenever required. It is perfect as it can be done along with my present engagements. I would endorse NCC home learning to others.
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This is an incredible organization. It can be difficult to learn occasionally with job and family arrangements, but NCC Home Learning is quite helpful. You are not forced to finish the work, it can be done at your own speed. The trainers and Sally are prompt to reply to problems and doubts and are accessible to assist. I would completely endorse NCC.
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- Course
- St Helens
- Different dates available
...Effective Customer Care The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused... Learn about: Customer Service, Customer Care...
...Effective Customer Care The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused... Learn about: Customer Service, Customer Care...
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My course material came right at my doorstep. I could kick start right away and got the assistance of my great tutor Maria. Her assessment was quite promising and this motivated me to perform more. I submitted each module and had a prompt reply instantly. For me NCC is quite approachable and appropriate to my current job. I am going to go for my third course as well with NCC.
← | → see all
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I have loved being a part of this course. It is useful that I can reach to my mentor whenever required. It is perfect as it can be done along with my present engagements. I would endorse NCC home learning to others.
← | → see all
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This is an incredible organization. It can be difficult to learn occasionally with job and family arrangements, but NCC Home Learning is quite helpful. You are not forced to finish the work, it can be done at your own speed. The trainers and Sally are prompt to reply to problems and doubts and are accessible to assist. I would completely endorse NCC.
← | → see all
- Short course
- Liverpooland2 other venues
- Manchester, Chorley
- Beginner
- 1 Day
...of the “Human Factor” Customer profile – common denominators How attitudes change • The Customer Journey Making the first impression really count...
- Course
- St Helens
- Different dates available
...on the telephone Handling complaints Module 3: Reception Skills The role of the receptionist Being an ambassador Receiving visitors & guests Administration... Learn about: Skills and Training, Customer Care...
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