Customer Management Courses Kent

...In addition to the NVQ, candidates are supported in the workplace and via online learning to achieve Key/Functional Skills and Technical Certificate qualifications... Learn about: Customer Retention, Key Account Management, Relationship Marketing...

...After you have successfully completed this course you can progress onto the Customer Service NVQ 3. Where and when? Option 1 Location: Off Campus Start... Learn about: Customer Retention, Customer Relationship Management, Key Account Management...

...business from all sectors. The course looks at organisational frameworks and ways to improve on these. It will enable you to improve on your offered service...

...include the following topics (which are mandatory units): Prepare yourself to deliver good customer service Provide customer service within the rules... Learn about: Customer Relationship Management, Relationship Marketing, Key Account Management...

...What happens when you have finished? After you have successfully completed this course you could go on to manage a team of customer service assistants... Learn about: Customer Relationship Management, Relationship Marketing, Customer Retention...

...the following topics (which are mandatory units): Understand customer service to improve service delivery Know the rules to follow when developing customer... Learn about: Key Account Management, Relationship Marketing, Customer Retention...

...After you have successfully completed this course you can progress onto the Customer Service NVQ 3. Where and when? Option 1 Location: Off Campus Start... Learn about: Customer Relationship Management, Customer Service, Customer Retention...

...Course Structure By the end of the course, the student will have attained further understanding of the customer service role within the work place which... Learn about: Customer Relationship Management, Relationship Marketing, Key Account Management...

...What happens when you have finished? After you have successfully completed this course you could go on to manage a team of customer service assistants... Learn about: Customer Retention, Customer Service, Relationship Marketing...

...as appraised by the Welcome Host scheme. Assessments/Examinations Welcome Host provide a workbook for completion throughout the... Learn about: Customer Service, Key Account Management, Relationship Marketing...

...You can progress onto senior roles in a related area of employment. Where and when? Option 1 Location: Off Campus Start date: Contact us for details... Learn about: Customer Retention, Team Leader, Customer Service...

...business from all sectors. The course looks at organisational frameworks and ways to improve on these. It will enable you to improve on your offered service...

...You can progress onto senior roles in a related area of employment. Where and when? Option 1 Location: Off Campus Start date: Contact us for details... Learn about: Team Training, Customer Relationship Management, Customer Service...

...Customer Care Module 3 Customer Care and Service Principles Module 4 - Providing information, advice, products and services to customers Module 5 Responding...

...In addition to the NVQ, candidates are supported in the workplace and via online learning to achieve Key/Functional Skills and Technical Certificate qualifications... Learn about: Customer Service...

...The focus moves from the theoretical aspects of marketing towards the many skills needed to manage the function itself including elements ranging...

...include the following topics (which are mandatory units): Prepare yourself to deliver good customer service Provide customer service within the rules... Learn about: Customer Service...

...the following topics (which are mandatory units): Understand customer service to improve service delivery Know the rules to follow when developing customer... Learn about: Customer Service...

...Course Structure By the end of the course, the student will have attained further understanding of the customer service role within the work place which... Learn about: Customer Service...

...as appraised by the Welcome Host scheme. Assessments/Examinations Welcome Host provide a workbook for completion throughout the... Learn about: Customer Service...