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Customer Management Courses Devon
- Course
- Plymouth
- Different dates available
... can give of your best. As an apprentice, you will learn the skills to focus your attention on customers and solve problems and complaints whilst giving you the essential skills which you can take anywhere in life... Learn about: Skills and Training, Customer Service...
- Course
- Exeterand3 other venues
- Taunton, St Austell, Exeter
- 1 Day
...You will learn: To develop your communication skills to deal more confidently with demanding customers. Words and phrases you can rely on. When and how to say "no". Become more assertive v. passive or aggressive. To use the right tone, pitch and pace to maintain your professional style. How to...
- Course
- Barnstaple
.... Length. Venue. Cost. Customer Service NVQ 1 & 2. These courses will improve the candidates basic...
- Course
- Barnstaple
- 18 Months
... Certificate in Customer Service ? Key Skills in Application of Number at Level 1, and...
- Course
- Plymouth
- Different dates available
... will have the opportunity to discuss some of their more challenging experiences and customer care processes to develop their existing skills, and learn to promote a more positive organisational image when dealing with customers... Learn about: Customer Service, Customer Care, Skills and Training...
- Vocational qualification
- Plymouth
- November
- 1 Day
... strategy can help the sales process in terms of targeting leading to time savings understand the marketing concept and customer orientation approaches...
- Course
- Exeter
...This workshop style course will explore the concept of developing a customer service which is not just about smiling but about a whole philosophy We believe the future of research lies in breaking down traditional barriers between academic disciplines so the bigger problems of the 21st century... Learn about: Customer Service...
- Course
- Plymouth
... going out into the customer’s own locality. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction. You may... Learn about: Quality Training, Customer Service...
- Course
- Plymouth
... and collegues and how to effectively deal with customer complaints. This knowledge can be easily applied to vastly improve your employment prospects and your efficiency in the workplace... Learn about: Team Training, Business Communication, Communication Training...
- Course
- Plymouth
..., managing change, financial and resource management, talent management, coaching and mentoring...
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