-
All
- Online
-
Filters
-
Northamptonshire
- Online
-
Type of studies
-
+ Filters (1)
Customer Management Courses Northamptonshire
- Short course
- Corby
- 1 Day
...A course designed to cover efficient and effective communications with regards to Customer Care. Success depends on being understood, understanding others and communicating well together. Building healthy working relationships is vital to business success. A major part of this is understanding...
- Short course
- Corby
- 1 Day
... of relationship building and influencing Building the Customer Relationship Management (CRM) team - establishing a team brand; establishing ground rules...
- Short course
- Corby
- 1 Day
...This course will provide a basic general understanding of Sage ACT; providing a sound basis for using this important tool to build and maintain successful customer relationships...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
..., management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress... Learn about: Telephone techniques, Communication Skills, Setting Goals...
- Course
- Online
- Beginner
- Different dates available
..., understanding the Importance of Empathy, exploring Communication basics, exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples, learning techniques for Reducing Conflict , exploring Customer Problem Solving techniques... Learn about: Problem Solving, Customer Care, Customer Manager...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you