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Customer Management Courses Greater Manchester
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Advanced
- January
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer relationship, Public Sector, Customer Service...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- November
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Communication Training, Customer relationship, Customer Care...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- June
...Relationship Marketing is about adjusting your marketing strategy based on the buying behaviour of your customers. This course starts by explaining various theories of marketing and subsequently introduces the concept of relationship marketing and gives ideas of how to implement it. As a result... Learn about: Marketing Segmentation, Marketing Practices, Marketing Strategy...
...Relationship Marketing is about adjusting your marketing strategy based on the buying behaviour of your customers. This course starts by explaining various theories of marketing and subsequently introduces the concept of relationship marketing and gives ideas of how to implement it. As a result... Learn about: Marketing Segmentation, Marketing Practices, Marketing Strategy...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Manchester
- 1 Day
...Discover why customer service is so important, how to communicate effectively with customers and colleagues, how to be clear in your communications with others, how to handle challenging conversations, respond effectively to customer complaints and solve customer service issues on this customer...
- Course
- Salford
- 1 Day
...To develop knowledge and understanding of meeting customer needs as required by a practising or potential first line manager...
- Short course
- Manchesterand2 other venues
- Liverpool, Chorley
- Beginner
- 1 Day
...In today's competitive market place customers vote with their feet, often as a result of the way they have been treated. In order to keep the customers we have, and to generate new ones, it is essential that we refine the communications skills and revitalise the attitudes that transmit...
Similar training online and classroom-based
- Course
- Distance Learning
- Advanced
- December
... and work towards an endorsed Leadership & Management that could transform your career prospects like never before! A complete dependence on capable leadership is one of few things every organisation has in common. In the absence of talented leadership, the workforce – and by extension the entire business... Learn about: Team Dynamics, Team Leader, Team Training...
- Short course
- Online
- Intermediate
- Different dates available
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Sales Training, Communication Training...
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