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Customer Management Courses Berkshire
- Short course
- Inhouse in Newbury
- 1 Day
...excellent customer service • Learning from personal experiences of good and bad service • What does excellent customer service look like • Empathy...
- Short course
- Windsor
...to provide you with some simple, reliable and effective insights and ideas for implementing a customer service programme that gets results. Course objectives...
- NVQ
- Maidenhead
...service techniques and are ideal for anyone intending to follow a career as a frontline service provider. Level 2 is for people dealing with customers...
- Training
- Readingand11 other venues
- Basingstoke, Birmingham, Manchester, Bristol, Southampton, Swindon, Garforth, Woking, Brentwood, Oxford, London ...
- 1 Day
...Increased confidence in providing excellent Customer Service. Improved relationships with Customers. Manage difficult situations with Customers without being stressed...
- Course
- Windsor
- 2 Days
...account environment -Account manager role - Where am I now? -SWOT analysis of an account -Politics -Competitive activity -Decision processes Creating strategic...
Similar training online and classroom-based
- Course
- Online
- Different dates available
...Your course material is presented in an interactive and easy to follow presentation enabling you to study at your own pace. The course is divided... Learn about: Customer satisfaction, Customer Service, Information Systems...
- Short course
- Online
- Advanced
- Different dates available
...Dont ignore your competitors. Stay ahead of the game and how to implement it. 12.15-12.45: Advanced communication skills. The WOW factor. 12.45-13... Learn about: Customer Service, Public Sector...
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