6

Customer Management Courses Berkshire

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  • Short course
  • Inhouse in Newbury
  • 1 Day

...Learn effective customer service skills in this interactive in-company training course aimed at improving important interpersonal skills necessary to provide good customer service. Participants will develop the skills to offer exceptional services and become empowered to provide effective solutions... Learn about: Customer Retention, Customer Service, Customer Relationship Management... More


Price on request
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  • Short course
  • Reading
    and 7 other venues
  • 1 Day

...This one-day training course enables delegates to understand the vital importance of customer service to any organisation and assists them to provide exceptional customer service, either themselves or through the actions of their staff. Suitable for: Anyone who either directly comes into contact... Learn about: Customer Relationship Management, Customer Retention, Customer Service... More


£229
+ VAT
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  • Short course
  • Windsor

... insights and ideas for implementing a customer service programme that gets results... Learn about: Key Account Management, Customer Relationship Management, Customer Service... More


Price on request
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  • NVQ
  • Maidenhead

...NVQS in Customer Service WBL Hall Place Business Solutions delivers the Customer Service NVQ at Levels 2 and 3. The qualification teaches the latest... Learn about: Customer Retention, Customer Relationship Management, Customer Service... More


£899
+ VAT
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  • Training
  • Reading
    and 11 other venues
  • 1 Day

...Suitable for: Anyone working in a customer service environment providing service to either internal or external customers. Anyone handling incoming and out bound telephone calls... Learn about: Customer Service, Customer Relationship Management, Customer Manager... More


£250
+ VAT
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  • Course
  • Windsor
  • 2 Days

.... -Continually monitor the client's business and objectives to manage the account professionally. Suitable for: This programme is for you if you are an account manager, or you are new to the account management role. You will learn how to manage accounts effectively and how to build on your ability to persuade... Learn about: Key Account Management... More


£840
+ VAT
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