Customer Management Courses Berkshire
- Short course
- Inhouse in Newbury
- 1 Day
...excellent customer service • Learning from personal experiences of good and bad service • What does excellent customer service look like • Empathy...
- Short course
- Windsor
...to provide you with some simple, reliable and effective insights and ideas for implementing a customer service programme that gets results. Course objectives...
- NVQ
- Maidenhead
...service techniques and are ideal for anyone intending to follow a career as a frontline service provider. Level 2 is for people dealing with customers...
- Training
- Readingand11 other venues
- Basingstoke, Birmingham, Manchester, Bristol, Southampton, Swindon, Garforth, Woking, Brentwood, Oxford, London ...
- 1 Day
...Increased confidence in providing excellent Customer Service. Improved relationships with Customers. Manage difficult situations with Customers without being stressed...
- Course
- Windsor
- 2 Days
...account environment -Account manager role - Where am I now? -SWOT analysis of an account -Politics -Competitive activity -Decision processes Creating strategic...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
- 125h
...communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course... Learn about: Customer Retention, Service reports and dashboards, Service level management...
- Short course
- Online
- Intermediate
- Different dates available
...11:15 - 12:00 Competitive Knowledge - Presentations (Working coffee break - Each group will be assigned two competitive brands and will be given press releases and advertisements... Learn about: Communication Training, Sales Training...
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