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Customer Management Courses Berkshire
- Short course
- Inhouse in Newbury
- 1 Day
...Learn effective customer service skills in this interactive in-company training course aimed at improving important interpersonal skills necessary to provide good customer service. Participants will develop the skills to offer exceptional services and become empowered to provide effective solutions...
- Training
- Readingand11 other venues
- Basingstoke, Birmingham, Manchester, Bristol, Southampton, Swindon, Garforth, Woking, Brentwood, Oxford, London ...
- 1 Day
...Suitable for: Anyone working in a customer service environment providing service to either internal or external customers. Anyone handling incoming and out bound telephone calls...
- Short course
- Windsor
... insights and ideas for implementing a customer service programme that gets results...
- NVQ
- Maidenhead
...NVQS in Customer Service WBL Hall Place Business Solutions delivers the Customer Service NVQ at Levels 2 and 3. The qualification teaches the latest...
- Course
- Windsor
- 2 Days
.... -Continually monitor the client's business and objectives to manage the account professionally. Suitable for: This programme is for you if you are an account manager, or you are new to the account management role. You will learn how to manage accounts effectively and how to build on your ability to persuade...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Communication Training, Sales Training...
- Course
- Online
- Beginner
- Different dates available
...customer service Course is suitable for anyone interested to enhance their knowledge and skills in customer service. It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working in customer service roles are often... Learn about: Service Operations, Customer Service Skills, Customer Care...
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