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Customer Management Courses West Sussex
- Course
- Chichester
...This combined knowledge and competency based qualification is ideal for those in a customer services role such as: Customer Service Advisor, Customer Service Operator, Call Centre Advisor, Help Desk Operative and Service Agent. It provides learners with the opportunity to learn and implement... Learn about: Customer Service, Skills and Training...
- Course
- Crawley
...Where next ? From the Advanced Apprenticeship there may be an opportunity to progress onto a Team Leading or Management Intermediate Apprenticeship or Advanced Apprenticeship if your job role meets the requirements... Learn about: Customer Service...
- NVQ
- Crawley
...Units include: - Maintain a safe, hygienic and secure working environment - Work effectively as part of a hospitality team - Give customers...
- Course
- Bognor Regis
- Different dates available
...Summary A half -day introductory programme offering practical guidance in developing skills related to customer care in the health and social... Learn about: Customer Care, Quality Training...
- Course
- Bognor Regis
- Different dates available
...concerns and complaints in own area of work • Analyse how regulatory requirements, codes of practice and relevant guidance for managing concerns and complaints...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... everyday operations within a retail store or department. You’ll also learn to promote merchandise, organise employees, handle customer service and supervise records and accounts. This excellent course is suitable for anyone considering a management position in the retail sector... Learn about: Effective Inventory Management, Develop Store Security Procedures, Retail Management...
- Course
- Online
- Different dates available
... customer services and learn to identify your customer’s needs through this. Also, learn how to deal with difficult customers and also connect with your customers online. In this course, you will learn all the necessary customer service skills and knowledge you require to excel in your ability in the field... Learn about: Services marketing, Customer database, Service Operations...
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