Customer Management Courses Leicestershire

...7 units that reflect how to prepare for the customer service role, rules and regulations, how to deal with customer service problems, creating a positive...

...Resolve customer service problems Development and Improvement - Develop customer relationships - Support customer service improvements - Develop personal...

...Suitable for: Anyone who has a Customer Facing role or one in Customer Service. Anyone who has a Customer Facing role or one in Customer Service. NVQ Level...

...recognised membership and certification from the Institute of Legal Executives (ILEX), and other features of the programme are that progression and professional...

...You will gain a nationally recognised qualification and gain a keen insight into what good customer service means, its importance to the business and... Learn about: Customer Service...

...work with others to improve customer service - Promote continuous improvement in customer service - Develop your own and others customer service skills...

...This is a distance learning course for people aged 19 and over. This nationally recognised qualification will help you gain and develop a career in the customer service industry... Learn about: Customer Service...

...marketing, financial requirements, legislation, product and service awareness, brand awareness, communication skills, team working and the customer experience... Learn about: Sales Training, Customer Service...

...knowledge and behaviours set in each standard. Apprentices need to complete 20% off-the-job training during the on-programme phase of their apprenticeship... Learn about: Quality Training, Customer Service, Sales Training...

...Description Breakdown : The aims of this course are: •Identify how drivers can deliver a first class customer service within a range of different situations...

...You can progress on to a HNC/D in Business and Finance Careers Progression : To a higher level position within your organisation Course Description...

...the delivery of customer service and recognises that your work in the customer service sector involves a range of diverse functions, tasks and activities...

...Description Breakdown : To achieve the qualification you must complete 8 units, 2 mandatory * Understand customer service to improve service delivery...

...understanding towards units of the Legal Advice standards. Some of the law firms and legal attorneys choose traditional ways of conducting conveyancing...

...Ideally, some knowledge would be beneficial or industry experience...

...This is delivered via e-learning and classroom delivery with support from your trainer/assessor. You may also be offered additional support to complete...

...motivate teams and influence with confidence. Gain a broad understanding of key management and leadership theory to underpin and support growth and performance... Learn about: Team Training, Team Leader...

...Each student works to a tailor made programme. Students will produce a portfolio of evidence, underpinning knowledge and assessments to cover their selected options...

...To a higher level managerial role within your organisation Course Description : You should be working in a company whose main business is a Contact Centre...

...You may also be offered additional support to complete functional skills if you haven t achieved a level 1 or 2 qualification in both Maths and English... Learn about: Team Leader, Team Training...