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Customer Retention Courses
- Course
- Online
- Intermediate
- Different dates available
- 125h
... service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required... Learn about: Customer Manager, Customer relationship, Customer Retention...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Service, Customer Manager, Customer satisfaction...
- Course
- Online
- Beginner
- Different dates available
- 14h
... stand out from the crowd. With this Customer Service Advanced Diploma Level 3 course, you will learn about the keys to provide unparalleled customer service by looking into different types of customers and how to serve them. This course will help you recognize how your attitude affects your services... Learn about: Customer Manager, Customer Needs, Customer Retention...
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Training session was good and so was their other related services but at the end I felt like I paid extra. I would rate them 3 as I paid $100 extra. Thanks
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Not that good experience as expected. Kindly improve as it involves other's time and money.
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It was a nice training session, I will surely recommend others for this training. It was a great organisation and trainings were arranged in a really great manner.
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- Course
- Online
- Intermediate
- Different dates available
- 180 Days
...Corporate Sales Professionals are facilitators who ensure that the corporate sales process is effectively followed to satisfy the goals set by the Corporate Marketing Strategy. They guide the company in the processes required for generating B2B sales and retaining customers through good account... Learn about: Sales Training, Corporate Sales, Self Learning...
...Corporate Sales Professionals are facilitators who ensure that the corporate sales process is effectively followed to satisfy the goals set by the Corporate Marketing Strategy. They guide the company in the processes required for generating B2B sales and retaining customers through good account... Learn about: Sales Training, Corporate Sales, Self Learning...
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Training session was good and so was their other related services but at the end I felt like I paid extra. I would rate them 3 as I paid $100 extra. Thanks
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Not that good experience as expected. Kindly improve as it involves other's time and money.
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It was a nice training session, I will surely recommend others for this training. It was a great organisation and trainings were arranged in a really great manner.
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Incredible course, simple to proceed and learn. Great tips on the best way to undertake the exam. Awesome educator.
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The standard of the instruction, the learning enviroment, the style of educating to guarantee nobody is deserted in their comprehension of the theme. Key reasons why I will return when i have a next learning necessity. Extremely proficient.
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The request affirmation had the right points of interest yet on the primary day of the course the guide affirmed I was set up for the off base course and mistaken exam. This was immediately resolved by the KA agent.
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- Course
- Online
- Advanced
- Different dates available
- 10h - 90 Days
...The Lean Six Sigma Black Belt Online Training course will cover the following topics: · The Define Phase o Voice of customer o Project tracking... Learn about: Performance evaluation, Project Proposal, Six Sigma...
...The Lean Six Sigma Black Belt Online Training course will cover the following topics: · The Define Phase o Voice of customer o Project tracking... Learn about: Performance evaluation, Project Proposal, Six Sigma...
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Incredible course, simple to proceed and learn. Great tips on the best way to undertake the exam. Awesome educator.
← | → see all
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The standard of the instruction, the learning enviroment, the style of educating to guarantee nobody is deserted in their comprehension of the theme. Key reasons why I will return when i have a next learning necessity. Extremely proficient.
← | → see all
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The request affirmation had the right points of interest yet on the primary day of the course the guide affirmed I was set up for the off base course and mistaken exam. This was immediately resolved by the KA agent.
← | → see all
- Course
- Online
- Intermediate
- Different dates available
... to engage customers and create a lasting relationship with them, become master in negotiation and learn new strategies to close sales that can help you and your team achieve and surpass your sales goals. Using Grovo's proven Microlearning format, this course guides you through small lessons... Learn about: Customer Retention Strategy, Sales Training, Selling System...
- Course
- Online
- January
.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Customer Retention, Customer satisfaction, Customer Manager...
- Course
- Online
- Different dates available
... the conversion rate, sales, lead generation, Opt-in rate upto 200+%.The Bonus section includes specific Growth Hacking tools related to SEO, Traffic Acquisition, Lead & Customer Acquisition, Market & user research, Social Media etc. Take a look at some of our 5 star Google reviews below:★★★★★ Excellent... Learn about: Social Media, Customer Retention, Digital Marketing...
- Course
- Online
- Different dates available
...365 days a year; - Cost a fraction of conventional classroom training; - Provide certificates of achievement on successful completion. Course overview... Learn about: Problem Solving, Complaints handling, Listening Skills...
- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
... building skills and identifying the value your company brings to your customers. We tailor our solutions and approach to every company we work with to best satisfy their needs and objectives... Learn about: Customer Service, Customer Care, Customer Retention...
- Course
- Online
- March
... on the telephone. Participants will also think about what customers hear when they place a phone call to their organization, and how they can create a service image... Learn about: Customer Care, Customer Manager, Customer Retention Strategy...
- Course
- Online
- Intermediate
- Different dates available
... and retain customers requires a deep understanding of these key aspects of the sales function... Learn about: Qualification Questioning, Product Knowledge, Strategic Prospecting...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...· Make successful outgoing sales calls with confidence · Understand why customer care is important · Be more prepared, organised and plan well... Learn about: Confidence Training, Customer Care, Communication Training...
- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
...Sales process mapping is simply a series of customer-focused steps that enables the salesperson to substantively increase win rates, build customer retention, and increase revenue production... Learn about: Sales Techniques, Process mapping, Sales Marketing...
- Course
- Online
- January
... options for your site o Use appropriate tools to track key e-commerce metrics o Identify and optimise supporting e-commerce activities, such as customer... Learn about: Customer Retention Strategy, Customer Care, Software Solutions...
- NVQ
- Distance Learning
- Different dates available
- 80h - 1 Year
...Unit Four –Concluding the Client Assignment and Obtaining Client Sign-Off The following topics are covered: Recording progress; Negotiating revisions to the programme... Learn about: Customer Relationship Management, Customer Service, Client Management...
- Course
- Online
- Beginner
- Different dates available
- 12 Months
...Rare and endangered species Laws on transportation of animals Assessing wild animal welfare Welfare of bears Welfare of elephants Welfare of wolves UNIT... Learn about: Consumer Law, Customer Retention, IT Law...
- Course
- Online
- February
...Participants will also learn about using drafts and versions, and some terminology that they can use to label their proposals. Getting Thoughts on Paper... Learn about: Customer Service Skills, Customer Manager, Communication Skills...
- Course
- Online
- Beginner
- 80h
...course with CPD Courses you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college... Learn about: Customer Service Focused Organisation, Customer satisfaction, Service Operations...
- Course
- Online
- Beginner
- 10h
... and services. Faithful and loyal customers are incredibly important for businesses as they can easily be engaged with your new products and services. Loyal customers are exceptionally profitable as they are sure to give organisations repeat and constant business over a long time period. It is essential... Learn about: Customer Retention, Customer satisfaction, Customer Manager...
- Course
- Online
- Beginner
- 10h
... days, customer service standards often determine which take the lead over others. Just as poor customer service can destroy any business, those who excel in customer care can write their own success stories. Any investment in improving customer care standards is guaranteed to have a positive effect... Learn about: Customer relationship, Customer database, Customer Service Skills...
- Course
- Online
- Beginner
- 10h
... operational cultures. Most businesses are fundamentally reliant on customers to facilitate their very survival. As such, it simply makes sense to base all key decisions and ongoing strategies on customer expectations and requirements. Customer-focused organisations put the satisfaction of their customers... Learn about: Customer Manager, Customer Service Skills, Customer relationship...
- Course
- Online
- Beginner
- 10h
...knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which... Learn about: Customer Service Skills, Customer Care, Customer Retention...