Customer Service courses Folkestone

...The course is aimed at candidates who are employed in a customer service role, involving a diverse range of functions, tasks and activities that are constantly developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services... Learn about: Customer Service, Customer Relationship Management, Customer Retention...

...This course is aimed at candidates who will be delivering and managing service and will be working without direct supervision or on their own, such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation... Learn about: Customer Retention, Key Account Management, Customer Relationship Management...

...The course is aimed at candidates who are employed in a customer service role, involving a diverse range of functions, tasks and activities that are constantly developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services... Learn about: Customer Service, Customer Relationship Management, Key Account Management...

...This course is aimed at candidates who will be delivering and managing service and will be working without direct supervision or on their own, such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation... Learn about: Customer Relationship Management, Relationship Marketing, Customer Retention...

...This course is an introduction to the hair and beauty industry and to working in a salon. It includes: Customer service; reception duties; health and safety... Learn about: Full Time, Beauty Therapist, Customer Service...

...for your first full Level 2 qualification, whatever your age. You are aged 19-24 on the 31st of August prior to the start of your course and studying... Learn about: Customer Service, Team Training, Relationship Marketing...

...health and safety in ICT and contact centres; customer care; interpersonal What will you be learning? This course is designed for employees whose job... Learn about: Relationship Marketing, Customer Relationship Management, Customer Service...

...for retail sales and specialist units. What happens when you have finished? On successful completion, you can progress onto a Level 3 qualification... Learn about: Customer Relationship Management, Customer Retention Strategy, Sales Promotion...

...It is aimed at a wide range of workers who interact with service users, fellow workers, the public, or in a customer service environment. This is a nationally recognised certificate... Learn about: Team Building, Managing Conflict, Conflict Management...