Distance and online learning Customer Care courses

...are available for anyone that is 19 years old and over, that have lived in the EU/UK for the past 3 years. Course Content Unit 1 Principles of Wine Sources... Learn about: Customer Care...

...When does the Code apply and to whom? Identifying those covered by the Code now and in the future – the COCON 1.1.2 list The trigger dates for different... Learn about: Customer Care, Customer Service Skills, Customer Relationship Management...

...This qualification provides the skills and knowledge needed to manage practice and lead others in adult health and social care provision or in children and young people’s services. It has six pathways - three for adults and three for children and young people: Management Residential Services... Learn about: Care Education, Career planning, Care Management...

... of the selling process and the importance of customer care... Learn about: Customer Care, Business Administration, Customer Service...

...to give you a basic understanding of cookery and food service with applied knowledge and skills. You will be introduced to basic cookery and customer... Learn about: Customer Care...

...This module looks at what you can do as a sales person to deliver extra value to your customers via customer care. Bear in mind that you and your organisation exist in a very competitive and rapidly changing world. It is important therefore to continually search for ways of being better than... Learn about: Customer Service, Customer satisfaction, Customer Care...

... and training programmes across a wide range of industries. This extensive Customer Care course has been designed to equip you with the essential knowledge and skills needed to become an expert customer service manager and will give you all the practical knowledge & credentials that you need to excel in... Learn about: Customer Care, Personal Development, Customer Service...

...Plan and enrol online today by paying a deposit of £74.75 and then 4 equal payments of £74.75 per month. The first instalment is paid about a month after... Learn about: Customer Manager, Customer Care...

...This course is carried out using detailed blended learning resource pack which can be kept to record a staff members development in the subject... Learn about: Customer Care, Effective Customer Care, Responding to Special Requests...

...The Customer Care Certificate will give you all of the information you require to effectively deal with customers in any situation. This is a comprehensive training course that covers all you will require to care for customers, clients and others you encounter when on the job.Customer... Learn about: CPD Training, CPD Accredited, CPD Short course...

...If you want to develop your knowledge of Effective Customer Care so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you. The Distance Learning Certificate in Effective Customer... Learn about: Effective Customer Care, Customer Service, Customer Care...

...-quality customer care.The course is built around a set of acted-out scenes in which you get to see examples of how to provide high-quality customer care and - importantly - telling examples of how not to do it. This approach enables you to get a clear picture of what is involved in effective customer... Learn about: Quality Training, Customer Care, Telephone Skills...

...Retail Management as a compulsory specialization has been arrived at after keeping into consideration the way Retail Industry in India has grown and... Learn about: Care Management, Customer Care, Business and Administration...

..."Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD accredited, fascinating and fast-moving Diomas Customer Loyalty course gives you a thorough understanding of customer behaviour in order to create loyalty programmes that benefit both... Learn about: Customer Service, Customer Manager, Customer Care...

...This Home Learning programme has been developed to enable those working, or hoping to work, in a customer service role, in any type of organisation or context, to acquire and develop, a level of understanding and skills that will help them to service customer requirements in a professional... Learn about: Customer Care, Customer Service...

...Customer Service Course Online, aims to develop learner's knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings... Learn about: Customer Service Skills, Certificate in Customer Service (Level 3), Customer Service...

...Retail Management as a compulsory specialization has been arrived at after keeping into consideration the way Retail Industry in India has grown and... Learn about: International Business, Care Management, Retail Management...

...with customers that form customers’ perceptions of the company as a whole... Learn about: Anger Management, Talent Management, Customer Care...

... policies in an organisation * finding ways to measure customer satisfaction and improve services * managing a team of customer service staff Types of Customer Service Managers Roles vary widely and job titles in customer service management include: * corporate services manager * customer care manager... Learn about: Service Excellence, Market Research, Customer Care...