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Distance and online learning Customer Management courses
- Course
- Online
...Customer Relationship Management uses technology to keep track of customer data, which can then be analyzed and used by companies and individuals. This course discusses how customer service management systems work and how they are used to provide better customer service... Learn about: Customer Relationship Management, Customer Service, IT Management...
- Course
- Online
... to the Customer Relationship Management Diploma The Customer Relationship Management diploma comprises of five information packed modules which should take you around five hours to complete. The course is offered online for added convenience, so you can complete the course in one sitting or you can spread... Learn about: Customer Relationship Management, Customer relationship, Body Language...
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It was a great experience and I simply had a gala time and thanks for the same. It was great,
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It will help you achive your goals. Thanks for the same.
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- Training
- Online
- Intermediate
- 1 Month
- Virtual classes
... the customers inside our organisations and regulators. Following the course you will feel confident in your ability to collect customer data, understand what your customers are saying and make clear, considered plans for improvement based on the results. You’ll be able to identify your complacency gap, and see... Learn about: Business Improvement, Customer Segments, Customer Service...
... the customers inside our organisations and regulators. Following the course you will feel confident in your ability to collect customer data, understand what your customers are saying and make clear, considered plans for improvement based on the results. You’ll be able to identify your complacency gap, and see... Learn about: Business Improvement, Customer Segments, Customer Service...
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It was a great experience and I simply had a gala time and thanks for the same. It was great,
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It will help you achive your goals. Thanks for the same.
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- Course
- Online
- 4 Weeks
... focus on what is best for the customer... Learn about: Influencing Skills, Telephone Skills, Communication Skills...
- Course
- Online
.... This course shows how to overcome these obstacles to ensure every customer receives the service they deserve... Learn about: Communication Skills, Persuasion Skills, Time management...
- Course
- Online
... of customer problems, companies should focus on the positive opportunities the problems generate. This course discusses ways to ensure workers provide a customer focus... Learn about: Customer Service...
- Course
- Online
... service providers must first seek to understand what customers want and need by listening to them. This course discusses how to develop customer-focused listening skills... Learn about: Customer Service, Listening Skills...
- Course
- Online
- 4 Weeks
..., professional customer service workforce that strives to build customer loyalty. This course discusses professionalism and why it is important for providing excellent customer service... Learn about: Customer satisfaction, Communication Skills, Customer Relationship Management...
- Course
- Distance Learning
- 12 Weeks
...Develop your skills in customer service and learn what it takes to gain and maintain customer satisfaction. Suitable for: This course is suitable for those interested in developing their customer service skills... Learn about: Customer Service, Customer Service Skills, Team Training...
- Course
- Online
... learners to basic elements of customer service... Learn about: Basic IT, Basic IT training, Customer Service...
- Course
- Online
- 4 Weeks
...Each company has its own unique business objectives, but they all share a common need to measure customer satisfaction if they want to meet this objective. This course discusses ways to measure satisfaction, which in turn helps companies deliver exceptional customer service... Learn about: Customer Service, Customer satisfaction...
- Course
- Online
... setting and how to identify the difference between mediocre and exceptional customer service... Learn about: Customer Service, Difficult People, Telephone Skills...
- Course
- Online
... Increase customer loyalty through exceptional customer service Develop communication abilities with clients Use techniques to build relationships Develop... Learn about: Customer satisfaction, Self assessment, Customer Service...
- Course
- Online
- 4 Weeks
...In order to be successful, companies and individuals must first decide where they want to go, and then they make plans on how to reach their objectives. This course discusses how organizations develop and execute customer service strategies... Learn about: Customer Service Skills, Customer Manager, Customer Care...
- Course
- Online
... their needs, and are willing to build a positive relationship with them. Companies that invest in creating a strong service-oriented culture are more likely to deliver exceptional customer service; this in turn becomes a strategic advantage for the company. This course discusses exceptional customer service... Learn about: Customer Service...
- Course
- Online
- Intermediate
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
...The need to lead, model, and promote the organisational values within a customer service environment is essential for business success... Learn about: Customer relationship, Customer Retention, Customer Manager...
- Course
- Online
... to the Customer Complaints Certificate Course This customer complaints course is an online training programme that offers students the ability to study the material whenever and wherever it’s convenient. Most people who enrol in the programme are still able to maintain their current lifestyle and work full time... Learn about: Dispute Resolution, Ms Word, Customer Service...
- Course
- Online
... to the Customer Complaints Certificate Course This customer complaints course is an online training programme that offers students the ability to study the material whenever and wherever it’s convenient. Most people who enrol in the programme are still able to maintain their current lifestyle and work full time... Learn about: Full Time, Effective Communication, Ms Word...
- Course
- Online
... is integral to the success of any business. The quality of the relationship and reputation your business has among your customers can determine the success or failure of your enterprise. This course will help you understand how to effectively interact with your customers to ensure they receive the highest... Learn about: Quality Training, Customer Service, Customer Care...
- Course
- Online
... is integral to the success of any business. The quality of the relationship and reputation your business has among your customers can determine the success or failure of your enterprise. This course will help you understand how to effectively interact with your customers to ensure they receive the highest... Learn about: Customer relationship, Customer Service, Customer Care...