236

Distance learning Customer Management courses

Sort by
  • All
  • Close to
  • Online
  • Abroad
YOUR CURRENT SELECTION
  • Customer Management
  • Online / Distance
COURSE TYPE
  • All 237
  • Courses and Training 227
  • Further Education 8
  • Undergraduate Degrees 1
LEVEL
  • All levels 78
  • Beginner 37
  • Intermediate 39
  • Advanced 2
PRICE
  • £3,000
  • £2,000
  • £1,000
  • £500
  • £200
  • £100 or less
SUBJECT AREA
  • Sales and Marketing 1543
  • Marketing 1055
  • Internet Marketing 339
  • Customer Management 236
  • Other Marketing 168
  • Marketing Operations 164
  • Strategic Marketing 123
  • Market Analysis 25
STARTING
  • In 30 days 164
  • In 3 months 165
  • In 6 months 165
  • In 9 months 165
  • In 1 year 165
  • In over a year 162
DURATION
  • Hours 25
  • Days 6
  • Weeks 14
  • 3 months 12
  • 6 months 3
  • 9 months 3
  • Year(s) 31
CHARACTERISTICS
  • Intensive 9
WHERE TO STUDY
Country
METHODOLOGY
Save 81%
  • Course
  • Online
  • Different dates available

... Course provides students with the knowledge and skills necessary to effectively manage customer complaints. This training course is filled with information that will help you increase customer loyalty and understand how to operate a successful business in the United Kingdom. Customer satisfaction can increase... Learn about: Dispute Resolution, Ms Word, Full Time... More


£99 £19
Add to comparator
Save 72%
  • Short course
  • Online
  • Intermediate
  • 365 Days
Diploma in Customer Service – Level 3

... to give learners a thorough understanding and appreciation of the necessity for outstanding customer service within companies. Learners will come away from this Customer Service Level 3 accredited online course with an understanding of customer service and legislation, and extensive knowledge of customer... Learn about: Communication Skills, Communication Training, Communication design... More

Special Emagister price

£249 £69
Add to comparator
Save 75%
  • Training
  • Online
  • Beginner
  • Different dates available

...In customer services Every customer is important, but some are highly significant and some simply aren't valuable as it takes too much effort to retain them; sometimes an organisation and a client simply aren't ideal choices for each other. Unprofitable clients require more effort and benefits... Learn about: Customer Manager, Database training, Unprofitable Customers... More

Special Emagister price

£40 £10
Add to comparator
Certificate III in Customer Engagement - Online course
4.3 fantastic 4 opinions
Open Colleges
  • Course
  • Online
  • Different dates available
  • 18 Months

... to increase your typing speed and accuracy. record and retrieve product and customer information on a database. manage complaints, deal with stress and respond effectively to customers. prioritise and manage your time. This broad-ranging qualification can lead to a diverse career path. Complex customer... Learn about: Customer Service... More


Price on request
Add to comparator
Save 81%
  • Course
  • Online
  • Different dates available

... the time, effort and investment necessary to drive excellent customer care will create a corresponding improvement in your company's public perception, an increase in brand awareness and keep your finger firmly on the pulse of what you need to know. The content of this course is designed for individuals... Learn about: Customer Service, Customer Care, Quality Training... More


£99 £19
Add to comparator
  • Course
  • Online
  • Different dates available

...This course covers the basics of customer service. Students will learn about understanding customer service and focusing on the customer. They will also learn about interacting on the telephone, handling complaints and enduring stress.Series Taught By: Angela KeglerDoes this training qualify... Learn about: Focusing on the customer, Enduring stress, Handling Complaints... More


Price on request
Add to comparator
Save 28%
  • Short course
  • Online
  • Intermediate
  • 365 Days
Certificate in Principles of Customer Service

... complaints and problems as well as understanding how customer service delivery affects customer expectations. This qualification is suitable for use within a Study Programme... Learn about: NCFE Level 3 Certificate in Principles of Customer Service, Level 3, Customer Service... More

Special Emagister price

£499 £359
Add to comparator
  • Course
  • Online
Study materials, tutor support and certificate

.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Customer Service, Communication Skills, Customer Retention... More


£39
Add to comparator
Level 3 Customer Service Diploma - Online course
4.0 1 opinion
Greater Brighton Metropolitan College
  • Course
  • Online
  • Different dates available
  • 1 Year

... training choice for: Experienced customer services agents who need to earn an industry-recognised qualification.. Anyone recently seconded or promoted into a customer services role.. Individuals who need to earn a qualification in customer services help them complete a career change.. The Customer Service... Learn about: Customer Service... More


£90
Add to comparator
Save 89%
  • Course
  • Online
  • September

... to succeed and this Level 2 Certificate in Call Centre & Customer Service Training will explain you the concepts of customer service. New strategies have been formulated in this course to help improve the role of your business’ customer services... Learn about: Phone Etiquette, Speaking Like a Star, Customer Service... More

Special Emagister price

£199 £22
Add to comparator
  • Course
  • Online

...Understand customer service to improve service delivery. West Lothian College is an award winning provider of further education based in Livingston, West Lothian. The College offers the widest range of academic and vocational qualifications in the area, offering a diverse curriculum... Learn about: Customer Service... More


Price on request
Add to comparator
Save 75%
  • Training
  • Online
  • Beginner
  • Different dates available

... business or dealing with a project, an excellent approach can have a beneficial effect on both. It is essential for an organisation to have a good and optimistic approach to dealing with customers. A good customer management plan helps to gather important data about the customer, helping the organisation... Learn about: Customer Service Development Plan, Customer Retention, Team Training... More

Special Emagister price

£40 £10
Add to comparator
Level 3 Diploma in Customer Service - Online course
London School of Planning and Management
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 9 Months
  • Support service
  • Virtual classes
  • Online campus

...hese learners may be in roles that carry a customer service specific job title, or their primary responsibility is to deliver excellent service to customers. The units incorporate recognised customer service terminology and cover up to date techniques and mediums for the delivery of customer... Learn about: Understand customers, Deliver customer service, Professional development... More


£999
Add to comparator
  • Course
  • Distance Learning

...Does Your Customer Service Training Put Your Customers Where They Belong?All of our trainers are experts in their field. Your training will be second to none. Call or email for an immediate quotation for your companies training requirements... Learn about: Customer Care... More


Price on request
Add to comparator
Save 81%
  • Course
  • Online
  • Different dates available

... the time, effort and investment necessary to drive excellent customer care will create a corresponding improvement in your company's public perception, an increase in brand awareness and keep your finger firmly on the pulse of what you need to know. The content of this course is designed for individuals... Learn about: Customer Care, Quality Training, Customer relationship... More


£99 £19
Add to comparator
  • Course
  • Online
  • Different dates available

... website. This course will help you write memorable emails that will make your customer pay attention to your messages, thereby increasing sales and boosting your company’s reputation. Who can take the course? Anyone who has an interest in learning more about this subject matter is encouraged to take... Learn about: Personal Development, Customer Service, Electronic Customer Service... More


Price on request
Add to comparator
Save 70%
  • Short course
  • Online
  • Intermediate
  • Different dates available
  • 365 Days
Certificate in Principles of Customer Service

... complaints and problems as well as understanding how customer service delivery affects customer expectations. This qualification is suitable for use within a Study Programme... Learn about: Customer Service, Level 3... More

Special Emagister price

£299 £89
Add to comparator
Customer Service - Online course
Care4me Training & Consultancy
  • Short course
  • Online
  • Beginner
  • 12 Months

... mile to provide excellent customer service... Learn about: Customer satisfaction, Benefits of outstanding customer service, Customer Service... More


£10
Add to comparator
  • Course
  • Distance Learning

...To show how to integrate the needs of the customer into your next new idea... Learn about: Customer Service, Customer Retention, Customer Relationship Management... More


£399
+ VAT
Add to comparator
  • Course
  • Distance Learning
  • 6 Days

...This qualification is for people in customer-facing roles who want to boost their skills. Level 2 focuses on problem solving, developing good customer service and supporting new improvements in customer service. Suitable for: Only for candidates within Greater manchester... Learn about: Customer Retention, Customer Service, Customer Relationship Management... More


Price on request
Add to comparator
  • Vocational qualification
  • Distance Learning

... excellence in your organization. Suitable for: This programme from Study House is for people seeking to gain an understanding of the principles and practice of good customer relations. No prior knowledge is assumed... Learn about: Customer Service, Customer Relationship Management, Customer Retention... More


£250
+ VAT
Add to comparator
Save 75%
  • Training
  • Online
  • Beginner
  • Different dates available

... feedback from helplines can be conducted through the contact centre. Effective customer feedback administration can lead to better customer devotion and satisfaction with increased loyalty. This insightful unit offers a complete introduction to feedback and its essentials including an in-depth... Learn about: Service Operations, Service level management, Service Excellence... More

Special Emagister price

£40 £10
Add to comparator
Level 2 Diploma in Customer Service - Online course
London School of Planning and Management
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 9 Months
  • Online campus
  • Support service
  • Virtual classes

...The units incorporate recognised customer service terminology and cover up to date techniques and mediums for the delivery of customer service, including online services and social media. Employers have been consulted throughout the development to ensure the content of the qualification is... Learn about: Incoming Telephone Calls, Social Media, Customer Service... More


£999
Add to comparator