243

Distance learning Customer Management courses

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  • Customer Management
  • Online / Distance
COURSE TYPE
  • All 244
  • Courses and Training 234
  • Further Education 8
  • Undergraduate Degrees 1
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  • All levels 88
  • Beginner 39
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SUBJECT AREA
  • Sales and Marketing 1582
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  • Customer Management 243
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STARTING
  • In 30 days 162
  • In 3 months 162
  • In 6 months 166
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DURATION
  • Hours 26
  • Days 6
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  • 3 months 12
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  • Year(s) 37
CHARACTERISTICS
  • Intensive 14
WHERE TO STUDY
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METHODOLOGY
  • Course
  • Online
  • Different dates available

... website. This course will help you write memorable emails that will make your customer pay attention to your messages, thereby increasing sales and boosting your company’s reputation. Who can take the course? Anyone who has an interest in learning more about this subject matter is encouraged to take... Learn about: Personal Development, Online Customer Service, Electronic Service... More


Price on request
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  • Short course
  • Online
  • Beginner
  • Different dates available

.... Understanding clients is a way of familiarising them with your good service; however, you must provide them what you promise. When you enhance your understanding of your customers, you can focus on fulfilling their needs and meeting their expectations. It should be the top priority of you and your staff... Learn about: Listening Skills, Derive sales, Understanding Your Customers Expectations... More

Special Emagister price

£40 £10
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • Support service
  • Online campus
  • Delivery of study materials
  • Virtual classes

...This online Customer Service course will help learners define who their customers are and how to understand their needs... Learn about: Customer Service Skills, Customer Service, Customer Retention Strategy... More


£9
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  • Training
  • Online
  • Beginner
  • Different dates available

... business or dealing with a project, an excellent approach can have a beneficial effect on both. It is essential for an organisation to have a good and optimistic approach to dealing with customers. A good customer management plan helps to gather important data about the customer, helping the organisation... Learn about: Team Training, Development Plan, Customer Services... More

Special Emagister price

£40 £10
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  • Course
  • Online
  • Advanced
  • Personal tutor

... Service specialist, it’s your job to ensure every Customer leaves with a positive and lasting impression of the business as a whole... Learn about: Certificate in Customer Service (Level 3), Customer Service, Diploma in Customer Service (Level 4)... More


£760
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  • Course
  • Online
  • January
Study materials, tutor support and certificate

.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Sales Training, Customer satisfaction, Body Language... More


£39
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  • Short course
  • Online
  • Intermediate
  • 365 Days
Diploma in Customer Service – Level 3

... to give learners a thorough understanding and appreciation of the necessity for outstanding customer service within companies. Learners will come away from this Customer Service Level 3 accredited online course with an understanding of customer service and legislation, and extensive knowledge of customer... Learn about: Communication Skills, Customer Service, Communication design... More

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£249 £69
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Level 3 Customer Service Diploma - Online course
4.0 1 opinion
Greater Brighton Metropolitan College
  • Course
  • Online
  • Different dates available
  • 1 Year

... training choice for: Experienced customer services agents who need to earn an industry-recognised qualification.. Anyone recently seconded or promoted into a customer services role.. Individuals who need to earn a qualification in customer services help them complete a career change.. The Customer Service... Learn about: Customer Service... More


£90
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  • Course
  • Online
  • Different dates available

... to succeed and this Level 2 Certificate in Call Centre & Customer Service Training will explain you the concepts of customer service. New strategies have been formulated in this course to help improve the role of your business’ customer services... Learn about: Call Centre, Phone Etiquette, Types of Questions... More

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£199 £22
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  • Course
  • Online

...Understand customer service to improve service delivery. West Lothian College is an award winning provider of further education based in Livingston, West Lothian. The College offers the widest range of academic and vocational qualifications in the area, offering a diverse curriculum... Learn about: Customer Service... More


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Level 3 Diploma in Customer Service - Online course
London School of Planning and Management
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 9 Months
  • Support service
  • Online campus
  • Virtual classes

...hese learners may be in roles that carry a customer service specific job title, or their primary responsibility is to deliver excellent service to customers. The units incorporate recognised customer service terminology and cover up to date techniques and mediums for the delivery of customer... Learn about: Customer Service, Understand customers, Resolve customers’ problems... More


£999
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  • Course
  • Distance Learning

...Does Your Customer Service Training Put Your Customers Where They Belong?All of our trainers are experts in their field. Your training will be second to none. Call or email for an immediate quotation for your companies training requirements... Learn about: Customer Care... More


Price on request
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  • Course
  • Online
  • Different dates available

... to provide excellent customer service.Benefits Improve your career prospects. Learn valuable knowledge, skills, advice and guidance to help you achieve success. Study online from anywhere. Study at your own pace. Download and print your industry recognised certificate on successful completion... Learn about: Premises standards, Expert Online Training, Navigation and Controls... More


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  • Training
  • Online
  • Beginner
  • Different dates available

... feedback from helplines can be conducted through the contact centre. Effective customer feedback administration can lead to better customer devotion and satisfaction with increased loyalty. This insightful unit offers a complete introduction to feedback and its essentials including an in-depth... Learn about: Service level management, Customer Service, Customer Service Feedback... More

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£40 £10
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Customer Service - Online course
Care4me Training & Consultancy
  • Short course
  • Online
  • Beginner
  • 12 Months

... mile to provide excellent customer service... Learn about: Customer Service, Customer database, Customer Care... More


£10
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  • Course
  • Online
  • Intermediate
  • 1 Year
  • Virtual classes
  • Support service

...The Retail Management Diploma course teaches you everything you need to know to become an efficient retail manager. Through this course, you’ll explore the roles and responsibilities of a retail manager, including supervising distribution, selling products directly to consumers and operating... Learn about: Choosing a Retail Store Location, Negotiate The Right Deal With Suppliers, Develop Store Security Procedures... More

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£425 £25
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  • Short course
  • Online
  • Intermediate
  • 365 Days
Certificate in Principles of Customer Service

... complaints and problems as well as understanding how customer service delivery affects customer expectations. This qualification is suitable for use within a Study Programme... Learn about: NCFE Level 3 Certificate in Principles of Customer Service, Level 3, Customer Service... More

Special Emagister price

£499 £359
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  • Course
  • Distance Learning

...To show how to integrate the needs of the customer into your next new idea... Learn about: Customer Relationship Management, Customer Service, Customer Retention... More


£399
+ VAT
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  • Course
  • Distance Learning
  • 6 Days

...This qualification is for people in customer-facing roles who want to boost their skills. Level 2 focuses on problem solving, developing good customer service and supporting new improvements in customer service. Suitable for: Only for candidates within Greater manchester... Learn about: Customer Service, Customer Relationship Management, Customer Retention... More


Price on request
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  • Vocational qualification
  • Distance Learning

... excellence in your organization. Suitable for: This programme from Study House is for people seeking to gain an understanding of the principles and practice of good customer relations. No prior knowledge is assumed... Learn about: Customer Service, Customer Retention, Relationship Marketing... More


£250
+ VAT
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Level 2 Diploma in Customer Service - Online course
London School of Planning and Management
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 9 Months
  • Support service
  • Online campus
  • Virtual classes

...The units incorporate recognised customer service terminology and cover up to date techniques and mediums for the delivery of customer service, including online services and social media. Employers have been consulted throughout the development to ensure the content of the qualification is... Learn about: Incoming Telephone Calls, Communicate verbally with customers, Customer Service... More


£999
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  • Course
  • Distance Learning

... responsible for setting customer care standards Front-line staff who come into direct contact with customers Support staff with internal customers Sales... Learn about: Customer Care... More


Price on request
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  • Course
  • Online
  • Different dates available

... knowledge and understanding of customer service practices and become confident in handling enquiries, complaints, and communications... Learn about: Customer Service, Customer skills, Service Techniques... More


Free
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