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Distance and online learning Customer Management courses
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
...that enhances customer loyalty. This SEO-optimised Customer Service Manager course is ideal for anyone aiming to elevate their professional capabilities... Learn about: Customer Service, Sales Training, Customer Expectations...
- Course
- Online
- Intermediate
- Different dates available
- 260h
...employee satisfaction and its resulting impact on customer service. This self-paced programme is available 24/7 providing you with the flexibility to train at the... Learn about: Services marketing, Service level management, Service reports and dashboards...
- Course
- Distance Learning
- Advanced
- December
- 400h
- Online campus
...instruction and supervision. It’s something else entirely to inspire a workforce to achieve more by setting a strong example. To become a talented manager... Learn about: Team management, Team Leader, Management skills...
- HNC
- Online
...in Hospitality/Food related matters. This course runs over a two year period. With a vibrant, modern and innovative learning environment, the College...
- Course
- Distance Learning
...Motivates people to enjoy their work more Programme includes: DVD (12 mins) Facilitator's Guide 10 SMILE! Badges Information: A SunShower Learning production...
- Course
- Online
...professional approach and commitment to undertake duties expected of employees within the HIX Academy and wider industry. Course Content • NVQ Level... Learn about: Skills and Training...
- Course
- Online
- Different dates available
...undertaking a range of activities which might include conducting market research, designing and evaluating marketing plans, contributing to advertising... Learn about: Skills and Training, Team Training...
- Course
- Online
...Practice consists of 4 core areas of study: It is recommended that candidates register with the CIH at the start of the course and registration forms...
- Course
- Distance Learning
...Motivates internal care awareness by using a simple-to-adopt three-step process. Programme includes: DVD (23 mins) Course leader's guide Delegate worksheets...
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A really great course. It follows easily through the units. Tutor always on hand to give support. Great.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 200h - 12 Months
...customer service problems Processing customer service complaints Working with others to improve customer service Promoting continuous improvement in customer... Learn about: Customer Care, Customer Service...
...customer service problems Processing customer service complaints Working with others to improve customer service Promoting continuous improvement in customer... Learn about: Customer Care, Customer Service...
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A really great course. It follows easily through the units. Tutor always on hand to give support. Great.
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A certificate in customer service management is the best course! Again from the top world institution like Cambridge is a chance not to waste.My advice go for it to better your future
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- Course
- Online
- Intermediate
- Different dates available
- 2h
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
...the world who are already on job for career enhancement/professional development or re-entering employment after a period of absence and for those... Learn about: Customer satisfaction, Quality Services, Personal Development...
...the world who are already on job for career enhancement/professional development or re-entering employment after a period of absence and for those... Learn about: Customer satisfaction, Quality Services, Personal Development...
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A certificate in customer service management is the best course! Again from the top world institution like Cambridge is a chance not to waste.My advice go for it to better your future
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
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- Course
- Online
- Intermediate
- Different dates available
- 6h - 1 Month
- Delivery of study materials
- Virtual classes
- Online campus
- Support service
...This skills bundle covers a variety of human resources courses from business ethics, and employee accountability, to anger management, and bullying in the workplace... Learn about: Customer Service, Anger Management, Service Management...
...This skills bundle covers a variety of human resources courses from business ethics, and employee accountability, to anger management, and bullying in the workplace... Learn about: Customer Service, Anger Management, Service Management...
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
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- Course
- Distance Learning
...view that people develop the skills needed to deal with customers - both internal and external - effectively. To help trainers get the most from the programme...
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Very good course details and course work and good support from tutor and feedback.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 160h - 12 Months
...These are : Unit 1: Understanding the organisation Unit 2: Prepare to deliver excellent customer service Unit 3: Communication in the customer service... Learn about: Customer relationship, Organisational procedures, Organisational policies...
...These are : Unit 1: Understanding the organisation Unit 2: Prepare to deliver excellent customer service Unit 3: Communication in the customer service... Learn about: Customer relationship, Organisational procedures, Organisational policies...
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Very good course details and course work and good support from tutor and feedback.
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Although it was a bit confusing how the exams go... you give a very good source of education..
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I had a fantastic time –love my course! My experience so far has been awesome, you couldn’t ask for anything more from 1Training.
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Good approach to teaching, and thought provoking at the same time. Worth it.
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- Course
- Online
- Intermediate
- Different dates available
- 80h
- Online campus
...you’ll develop a personal action plan to improve your customer service skills. Job hunters & School leavers College or University student & graduates Personal... Learn about: Customer Service Leadership, Customer Awareness, Handling Customer Complains...
...you’ll develop a personal action plan to improve your customer service skills. Job hunters & School leavers College or University student & graduates Personal... Learn about: Customer Service Leadership, Customer Awareness, Handling Customer Complains...
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Although it was a bit confusing how the exams go... you give a very good source of education..
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I had a fantastic time –love my course! My experience so far has been awesome, you couldn’t ask for anything more from 1Training.
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Good approach to teaching, and thought provoking at the same time. Worth it.
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I chose BOLC’s courses for my small customer service team of four and have been delighted with the quality of the content. Affordable, flexible and the overall service package was top notch. I’d recommend them to anyone.
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- Course
- Online
- Intermediate
- Different dates available
- 48 Weeks
...and skills in customer services. It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations... Learn about: Certificate in Customer Service (Level 3), Difficult People, Customer Manager Course...
...and skills in customer services. It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations... Learn about: Certificate in Customer Service (Level 3), Difficult People, Customer Manager Course...
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I chose BOLC’s courses for my small customer service team of four and have been delighted with the quality of the content. Affordable, flexible and the overall service package was top notch. I’d recommend them to anyone.
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- Course
- Distance Learning
...front-line staff and as a refresher for more experienced staff, this simple and memorable five-step model introduces a range of realistic scenarios to strengthen the key messages...
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I felt the materials were covered well and easy to understand
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I am currently undertaking Effective Personal Development Course, and find the pace at which I can contribute my work suits me fine! There is no pressure put upon the student, and that has enabled me to feel positive that I made the right decision to study. Thanks!
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- Course
- Distance Learning
- Different dates available
- 120h - 12 Months
...Module 1: Recognising Customers Module 2: The Importance of Exceptional Customer Care Module 3: Customer Care and Service Principles Module... Learn about: Customer Care, Customer Manager...
...Module 1: Recognising Customers Module 2: The Importance of Exceptional Customer Care Module 3: Customer Care and Service Principles Module... Learn about: Customer Care, Customer Manager...
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I felt the materials were covered well and easy to understand
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I am currently undertaking Effective Personal Development Course, and find the pace at which I can contribute my work suits me fine! There is no pressure put upon the student, and that has enabled me to feel positive that I made the right decision to study. Thanks!
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don't live on the Havilland unless you have no other choice. Not a good experience.
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Thanks for everything. I would recommend the same to all. They offer smooth and clear communication through Live Chat process. I was supported throughout the process.
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The school was excellent and I had an amazing time overall. Thanks for everything. It was simple and easy to access the material.
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- Course
- Distance Learning
- Beginner
- 2 Years
...for an exemption from the first year of a university Degree course. Each module consists of approximately 40 guided learning hours of material with... Learn about: Sales and marketing, Service Management, Business management...
...for an exemption from the first year of a university Degree course. Each module consists of approximately 40 guided learning hours of material with... Learn about: Sales and marketing, Service Management, Business management...
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don't live on the Havilland unless you have no other choice. Not a good experience.
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Thanks for everything. I would recommend the same to all. They offer smooth and clear communication through Live Chat process. I was supported throughout the process.
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The school was excellent and I had an amazing time overall. Thanks for everything. It was simple and easy to access the material.
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I credit BOLC with helping me step up to the position of team leader. I already had a passion for people and plenty of drive – I just needed a flexible course to help me develop my skills and knowledge.
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- Course
- Online
- Intermediate
- Different dates available
- 206h
...of the following units: Unit 1 - Introduction to Public Relations Unit 2 - Concepts of Public Relations Unit 3 - Management and Organisation of Public Relations Unit... Learn about: Diploma in Customer Service (Level 4), Communication Training, Customer Manager...
...of the following units: Unit 1 - Introduction to Public Relations Unit 2 - Concepts of Public Relations Unit 3 - Management and Organisation of Public Relations Unit... Learn about: Diploma in Customer Service (Level 4), Communication Training, Customer Manager...
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I credit BOLC with helping me step up to the position of team leader. I already had a passion for people and plenty of drive – I just needed a flexible course to help me develop my skills and knowledge.
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- Course
- Distance Learning
...The result is a satisfied customer who will be comfortable with conducting business over the phone and who will not hesitate to call again. The key outcomes...
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Much obliged for this caourse. Exceptionally comprhensive knowledge and I delighted in it alot. Much obliged for the testament.
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- Short course
- Online
- Different dates available
- 12 Months
...Skills Complaint Handling • Types of Complainer • Common Complaints • Handling a Complaint Conflict Management • Forms of Conflict • Signs of Increasing... Learn about: Customer Care, Customer Service, Communication Training...
...Skills Complaint Handling • Types of Complainer • Common Complaints • Handling a Complaint Conflict Management • Forms of Conflict • Signs of Increasing... Learn about: Customer Care, Customer Service, Communication Training...
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Much obliged for this caourse. Exceptionally comprhensive knowledge and I delighted in it alot. Much obliged for the testament.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 100h - 12 Months
...Understand the Principles of Making Improvements to Customer Service Principles of Customer Service How is the course structured? The NCFE Level 3 Principles... Learn about: Customer Service, Communication Training, Customer relationship...