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Distance and online learning Customer Management courses
- Course
- Online
- Intermediate
- Different dates available
- 10h - 1 Year
- Support service
- Delivery of study materials
- Online campus
- Virtual classes
...learners can study around existing commitments while gaining valuable skills used across the insurance, finance, and business sectors. This SEO-optimised... Learn about: Insurance Industry, Underwriting Process, Liability Insurance...
- Course
- Online
- Intermediate
- Different dates available
- 2h
...Learners will gain confidence in handling workplace challenges, motivating employees, and implementing strategies that align with organisational goals... Learn about: Team Training, Team Leadership, Performance Management...
- Course
- Online
...Practice consists of 4 core areas of study: It is recommended that candidates register with the CIH at the start of the course and registration forms...
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A certificate in customer service management is the best course! Again from the top world institution like Cambridge is a chance not to waste.My advice go for it to better your future
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- Course
- Online
- Intermediate
- Different dates available
- 2h
- Delivery of study materials
- Support service
- Virtual classes
- Online campus
...the world who are already on job for career enhancement/professional development or re-entering employment after a period of absence and for those... Learn about: Service Management, Great Customer Service, Quality Training...
...the world who are already on job for career enhancement/professional development or re-entering employment after a period of absence and for those... Learn about: Service Management, Great Customer Service, Quality Training...
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A certificate in customer service management is the best course! Again from the top world institution like Cambridge is a chance not to waste.My advice go for it to better your future
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
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- Course
- Online
- Intermediate
- Different dates available
- 6h - 1 Month
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
...This skills bundle covers a variety of human resources courses from business ethics, and employee accountability, to anger management, and bullying in the workplace... Learn about: Talent Management, Anger Management, Customer Retention...
...This skills bundle covers a variety of human resources courses from business ethics, and employee accountability, to anger management, and bullying in the workplace... Learn about: Talent Management, Anger Management, Customer Retention...
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
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- Course
- Distance Learning
...view that people develop the skills needed to deal with customers - both internal and external - effectively. To help trainers get the most from the programme...
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Although it was a bit confusing how the exams go... you give a very good source of education..
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I had a fantastic time –love my course! My experience so far has been awesome, you couldn’t ask for anything more from 1Training.
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Good approach to teaching, and thought provoking at the same time. Worth it.
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- Course
- Online
- Intermediate
- Different dates available
- 80h
- Online campus
...you’ll develop a personal action plan to improve your customer service skills. Job hunters & School leavers College or University student & graduates Personal... Learn about: Social Intelligence, Telephone Customer Service, Customer Relations Advisor...
...you’ll develop a personal action plan to improve your customer service skills. Job hunters & School leavers College or University student & graduates Personal... Learn about: Social Intelligence, Telephone Customer Service, Customer Relations Advisor...
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Although it was a bit confusing how the exams go... you give a very good source of education..
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I had a fantastic time –love my course! My experience so far has been awesome, you couldn’t ask for anything more from 1Training.
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Good approach to teaching, and thought provoking at the same time. Worth it.
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I chose BOLC’s courses for my small customer service team of four and have been delighted with the quality of the content. Affordable, flexible and the overall service package was top notch. I’d recommend them to anyone.
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- Course
- Online
- Intermediate
- Different dates available
- 48 Weeks
...and skills in customer services. It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations... Learn about: Customer Manager, Customer Care, Difficult People...
...and skills in customer services. It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations... Learn about: Customer Manager, Customer Care, Difficult People...
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I chose BOLC’s courses for my small customer service team of four and have been delighted with the quality of the content. Affordable, flexible and the overall service package was top notch. I’d recommend them to anyone.
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I felt the materials were covered well and easy to understand
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I am currently undertaking Effective Personal Development Course, and find the pace at which I can contribute my work suits me fine! There is no pressure put upon the student, and that has enabled me to feel positive that I made the right decision to study. Thanks!
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- Course
- Distance Learning
- Different dates available
- 120h - 12 Months
...Module 1: Recognising Customers Module 2: The Importance of Exceptional Customer Care Module 3: Customer Care and Service Principles Module... Learn about: Customer Care, Customer Manager...
...Module 1: Recognising Customers Module 2: The Importance of Exceptional Customer Care Module 3: Customer Care and Service Principles Module... Learn about: Customer Care, Customer Manager...
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I felt the materials were covered well and easy to understand
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I am currently undertaking Effective Personal Development Course, and find the pace at which I can contribute my work suits me fine! There is no pressure put upon the student, and that has enabled me to feel positive that I made the right decision to study. Thanks!
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- Course
- Distance Learning
...front-line staff and as a refresher for more experienced staff, this simple and memorable five-step model introduces a range of realistic scenarios to strengthen the key messages...
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don't live on the Havilland unless you have no other choice. Not a good experience.
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Thanks for everything. I would recommend the same to all. They offer smooth and clear communication through Live Chat process. I was supported throughout the process.
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The school was excellent and I had an amazing time overall. Thanks for everything. It was simple and easy to access the material.
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- Course
- Distance Learning
- Beginner
- 2 Years
...for an exemption from the first year of a university Degree course. Each module consists of approximately 40 guided learning hours of material with... Learn about: Sales Training, Service Management, Online Sales...
...for an exemption from the first year of a university Degree course. Each module consists of approximately 40 guided learning hours of material with... Learn about: Sales Training, Service Management, Online Sales...
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don't live on the Havilland unless you have no other choice. Not a good experience.
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Thanks for everything. I would recommend the same to all. They offer smooth and clear communication through Live Chat process. I was supported throughout the process.
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The school was excellent and I had an amazing time overall. Thanks for everything. It was simple and easy to access the material.
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I credit BOLC with helping me step up to the position of team leader. I already had a passion for people and plenty of drive – I just needed a flexible course to help me develop my skills and knowledge.
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- Course
- Online
- Intermediate
- Different dates available
- 206h
...of the following units: Unit 1 - Introduction to Public Relations Unit 2 - Concepts of Public Relations Unit 3 - Management and Organisation of Public Relations Unit... Learn about: Communication Training, Customer Care, Diploma in Customer Service (Level 4)...
...of the following units: Unit 1 - Introduction to Public Relations Unit 2 - Concepts of Public Relations Unit 3 - Management and Organisation of Public Relations Unit... Learn about: Communication Training, Customer Care, Diploma in Customer Service (Level 4)...
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I credit BOLC with helping me step up to the position of team leader. I already had a passion for people and plenty of drive – I just needed a flexible course to help me develop my skills and knowledge.
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A really great course. It follows easily through the units. Tutor always on hand to give support. Great.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 200h - 12 Months
...customer service problems Processing customer service complaints Working with others to improve customer service Promoting continuous improvement in customer... Learn about: Customer Service, Customer Care...
...customer service problems Processing customer service complaints Working with others to improve customer service Promoting continuous improvement in customer... Learn about: Customer Service, Customer Care...
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A really great course. It follows easily through the units. Tutor always on hand to give support. Great.
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- Course
- Distance Learning
...The result is a satisfied customer who will be comfortable with conducting business over the phone and who will not hesitate to call again. The key outcomes...
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Much obliged for this caourse. Exceptionally comprhensive knowledge and I delighted in it alot. Much obliged for the testament.
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- Short course
- Online
- Different dates available
- 12 Months
...Skills Complaint Handling • Types of Complainer • Common Complaints • Handling a Complaint Conflict Management • Forms of Conflict • Signs of Increasing... Learn about: Communication Training, Customer Service, Customer Service Skills...
...Skills Complaint Handling • Types of Complainer • Common Complaints • Handling a Complaint Conflict Management • Forms of Conflict • Signs of Increasing... Learn about: Communication Training, Customer Service, Customer Service Skills...
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Much obliged for this caourse. Exceptionally comprhensive knowledge and I delighted in it alot. Much obliged for the testament.
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Made to feel essential to their business.
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Expert and benevolent experience from beginning to end. I was prescribed to Oxbridge by a companion and I would prescribe them myself to anybody and will utilize their administrations again at the following open door. Top of the line !
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- Vocational qualification
- Online
- Different dates available
- 60h - 6 Months
...The demand for customer service exists in all sectors of industry and commerce, at least three million people work in this area as illustrated by research... Learn about: Quality Training, Supplier Control, Controlling Change...
...The demand for customer service exists in all sectors of industry and commerce, at least three million people work in this area as illustrated by research... Learn about: Quality Training, Supplier Control, Controlling Change...
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Made to feel essential to their business.
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Expert and benevolent experience from beginning to end. I was prescribed to Oxbridge by a companion and I would prescribe them myself to anybody and will utilize their administrations again at the following open door. Top of the line !
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Very good course details and course work and good support from tutor and feedback.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 160h - 12 Months
...These are : Unit 1: Understanding the organisation Unit 2: Prepare to deliver excellent customer service Unit 3: Communication in the customer service... Learn about: Organisational policies, Customer relationship, Customer Service...
...These are : Unit 1: Understanding the organisation Unit 2: Prepare to deliver excellent customer service Unit 3: Communication in the customer service... Learn about: Organisational policies, Customer relationship, Customer Service...
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Very good course details and course work and good support from tutor and feedback.
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- Course
- Distance Learning
...through their fearless use of technology and their innovative approach to change. Turning work assignments into WOW projects: Learn from a case study...
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The course was extraordinary and I appreciated it. Incredible to add to my CV.
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I enjoyed the course and understood new things about client benefit that I was not aware with. Awesome course.
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I truly felt delighted in the course. It has helped me enormously at my present place of employment, with managing clients on all levels and It can be an addition to my Resume.
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- Short course
- Online
- Different dates available
- 12 Months
...The course is split into the following modules: Introduction to Customer Service The importance of customer service Understanding customers needs Building... Learn about: Customer Service...
...The course is split into the following modules: Introduction to Customer Service The importance of customer service Understanding customers needs Building... Learn about: Customer Service...
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The course was extraordinary and I appreciated it. Incredible to add to my CV.
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I enjoyed the course and understood new things about client benefit that I was not aware with. Awesome course.
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I truly felt delighted in the course. It has helped me enormously at my present place of employment, with managing clients on all levels and It can be an addition to my Resume.
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- Course
- Online
- Intermediate
- Different dates available
...In this course, you will examine a framework that will enable you to build a strong one-to-one relationship with new as well as existing customers. Classify... Learn about: Strategic thinking, Customer satisfaction, Customer Service Skills...
- Short course
- Online
- Beginner
- Different dates available
- 20h
...satisfaction Knowing your Customer Identifying customer needs and expectations How to meet customer needs How to exceed Customer Expectations Collecting... Learn about: Customer Service Management, Customer satisfaction, Customer Expectations...
- Course
- Distance Learning
...poorly treated customers spread the word; customers will take their business elsewhere without a second thought; exceeding customer expectations is...