Government Funded Customer Management courses

...You need to be employed in a customer service environment Work Placement : No Work Placement Attendence : Optional Course Progression : To an NVQ...

...to lucrative supervisory and management positions in future. Our online Customer Service course is suitable for business managers, business owners... Learn about: Customer Expectations, Excellent Customer Service, Customer Service...

...description The OCR Level 2 NVQ in Customer Service is primarily aimed at candidates who undertake a customer service role and recognises that employment...

...Course Units The candidate will need to complete 2 mandatory units: · Prepare yourself to deliver good customer service · Provide customer service within...

...customers names Making conversation The communication process Effective listening Giving clear information Empathic listening First impressions How... Learn about: Customer Service, Quality Training, Travel Tourism...

...to the service you offer customers. Study Hours : 0 Nº of Weeks: 0 Work Placement : No Work Placement Attendence : Optional Course Progression...

...TBC Course description The OCR Level 3 NVQ in Customer Service is aimed at candidates who will be delivering and managing service and will be accountable in the area of practice...

...Those who have tomonitor and develop the quality of customer service and who may be in charge of their own department or team. This course is aimed...

...Intermediate Apprenticeship in Customer Service and can also be taken on a stand-alone basis. This qualification is designed for people looking to learn... Learn about: Professional development, Relationship Building, Customer Service...

...quality as part of a continuous customer-service improvement programme. To achieve the award, candidates must complete a total of five units...

...Entry requirements placeholder. do not edit or delete...

...It will give applicants the opportunity to retrain for the hospitality industry in a customer service role. Start Date 14/09/2009 End Date 26/03/2010 Duration...

...(£R £25) Total Fee £899 (£R £25) Level 3 is for those who wish to update and improve their customer service skills or are seeking career progression in customer service roles...

...quality as part of a continuous customer-service improvement programme. To achieve the award, the candidate must complete five mandatory units plus one optional...

...mindset by instilling enterprising and innovative skills and behaviours, which will help you to become successful in an ever-competitive world... Learn about: Quality Training, Customer Service, Part Time...

...is needed What will I study? The units you will study are: Mandatory Units Prepare yourself to deliver good customer service; Communicate effectively with customers...

...potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject... Learn about: Customer Service, Call Centre...

...finance and marketing; health & safety; investigating travel and tourism; the UK as a destination; preparing for employment in the travel and tourism industry... Learn about: Travel Tourism, Event Management, IT Management...

...customer service Warwickshire College Group will help you develop an entrepreneurial mindset by instilling enterprising and innovative skills and behaviours... Learn about: Part Time, Quality Training, Customer Service...

...skills in food and drink for progression to employment or higher study with entry into year 2 at university on successful completion of this course...