-
All
-
Online
-
Filters
NVQ Customer Care
- NVQ
- Wolverhampton
...An NVQ (National Vocational Qualification) is one that assesses someone's competence (skills, knowledge and understanding they have) within a work situation based on national occupational standards developed by the Institute of Customer Service. NVQ's in Customer Service are work related... Learn about: Customer Service, Customer Care, Sales Techniques...
-
Usefull entry level course. Has given me the confidence to take the higher levels
← | →
- NVQ
- Inhouse
- 12 Months
...This qualification has been developed to recognise the learners’ skills, knowledge and overall performance within customer service functions and activities. It accredits learners' abilities to understand and carry out a range of tasks and has been designed to accredit their achievements in a modern... Learn about: Customer Care, Customer relationship, Cutomer service...
...This qualification has been developed to recognise the learners’ skills, knowledge and overall performance within customer service functions and activities. It accredits learners' abilities to understand and carry out a range of tasks and has been designed to accredit their achievements in a modern... Learn about: Customer Care, Customer relationship, Cutomer service...
-
Usefull entry level course. Has given me the confidence to take the higher levels
← | →
- NVQ
- Lincoln
- 1 Year
...The NVQ in Customer Service is a programme designed for those who want to offer improved levels of service to their customers. The programme specifically looks at developing positive working relationships with customers. It is designed to enable those currently in work, to gain a qualification... Learn about: Sales Techniques, Retail Sales, Part Time...
Similar training in other typologies
- Course
- Online
- Intermediate
- Different dates available
- 125h
... for the successful delivery of customer service . The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Customer Care, Customer Service, Customer relationship...
- Training
- Online
- Beginner
- Different dates available
- 3h
...This Customer Care course has been created to give businesses guidance on how to get that edge above competing establishments. The course will help learners understand the causes of poor customer care, good customer care skills and how to handle complaints... Learn about: Customer Care, Customer Service, Customer relationship...
- Course
- Online
- Beginner
- Different dates available
... the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy... Learn about: Customer Service, Customer Manager, Personality Test...
- Short course
- Online
- Intermediate
- Different dates available
...This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly... Learn about: Customer Care...
- Course
- London
...In today's competitive environment the supplier who operates a strongly customer focused, service oriented approach is far more likely to achieve business success. Supervisors and first line Managers have a crucial role to play in making sure the best customer care practices are implemented... Learn about: Customer Care...
- Course
- Beverley
...Traineeships in Retail and Customer Care at East Riding College are aimed at people aged 16 to 24 who are keen to work but who need a little help to get an apprenticeship,a job or further training. These short courses take from 6 weeks up to 6 months and will help you by giving you work experience... Learn about: Customer Care...
- Course
- Online
- Intermediate
- 7h - 1 Year
... role in patient satisfaction, trust, and overall care experience, making this training highly valuable across healthcare, social care, and support services. This course explores how to communicate clearly, empathetically, and respectfully with patients from diverse backgrounds. Learners will... Learn about: Verbal Communication, Customer Care, Customer Service Skills...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become... Learn about: Customer relationship, Customer Care, Customer Manager...
- Course
- Distance Learning
... responsible for setting customer care standards Front-line staff who come into direct contact with customers Support staff with internal customers Sales... Learn about: Customer Care...
- NVQ
- Online
- 1 Year
...Studying this course will give you an over view of customer service in a business environment alongside other business-related career subjects like finance, business structure and conflict management... Learn about: Functional skills, Customer Service, Customer Care...
- Course
- Leicester
...This course is for adults who do not have English as a first language and who are interested in a career in administration/ office work. This course is designed to help learners improve their office related and customer care related skills in conjunction with Reading, Writing and Speaking... Learn about: Ms Office, Customer Care, Office IT...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- March
...This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer... Learn about: Customer satisfaction, Developing Questions, Contact and Developing...
- Course
- Distance Learning
...Does Your Customer Service Training Put Your Customers Where They Belong?All of our trainers are experts in their field. Your training will be second to none. Call or email for an immediate quotation for your companies training requirements... Learn about: Customer Care...
- Course
- London
- Different dates available
...This course will help you feel more confident when dealing with the public e.g. in a shop, café or at reception. You will practise greeting customers, understanding what they want and responding to their requests. You will learn the language for offering suggestions and giving advice, describing... Learn about: Customer Care...
- NVQ
- Blended in Doncaster
- 6 Months
...The customer service element will cover areas such as; Professional behaviour in a customer service environment Working in customer service... Learn about: Customer Service, Customer Care...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Relationship Management, Customer Service, Customer Retention Strategy...
- Course
- Distance Learning
...How Everybody in the Organisation Can Affect Customer RelationshipsAll of our trainers are experts in their field. Your training will be second to none. Call or email for an immediate quotation for your companies training requirements... Learn about: Customer Care...