246

Online Customer Management courses

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CHARACTERISTICS
  • Intensive 6
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  • Course
  • Distance Learning
  • Different dates available
  • Support service
  • Personal tutor

... whilst working is demanding, we recognise this and have designed a range of flexible programmes offering a flexible approach to enable students to develop a range of academic, professional and personal management skills... Learn about: Customer Care, Communicative skills, Reception Lead... More


£650
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EMAGISTER CUM LAUDE
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
3.8 2 opinions
Oxbridge Home Learning
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Service Excellence, Quality Training, Skills and Training... More


£295
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  • Course
  • Distance Learning
  • Different dates available
  • 1 Year
  • Support service
  • Delivery of study materials
  • Personal tutor
Accredited Course

... strategy. Develop the ability and skills to maintain excellent customer service. Upon completion of this course, you will be able to integrate what you have learned into your organization resulting in excellent customer service... Learn about: Customer relationship, Customer Service, Customer Manager... More


£250
VAT inc.
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  • Course
  • Online
Express online course

Learn what your customer wants!

... or wants their employees to see the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own time. Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction... Learn about: Management Planning, Customer Relationship Management, Customer relationship... More

d h m s

£99 £19
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  • Course
  • Online
  • Different dates available
  • 6 Months
  • Delivery of study materials
  • Support service
5 critical courses for Customer Service Managers

...Comprising 5 Level 3 courses and 100 hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs... Learn about: Team Training, Service Management, Customer Care... More


£390 £195
VAT exempt
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EMAGISTER CUM LAUDE
Open Study College
Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

... into a supervisory or managerial role within customer service. All course materials will be delivered to you by post or email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way. You can work at your own time and pace. Completed coursework can be delivered by... Learn about: Environment right, Putting Things Right, Customers first... More


£339
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  • Course
  • Online
  • Intermediate
  • Different dates available

...Customer Relationship Management Course is suitable for anyone interested to enhance their knowledge and skills in Customer Relationship Management . It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working... Learn about: Customer Relationship Management, Customer Service Skills, Customers care... More

Special Emagister price

£360 £34
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  • Course
  • Online
  • Intermediate
  • Different dates available

...Customer Relationship Management Course is suitable for anyone interested to enhance their knowledge and skills in Customer Relationship Management . It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working... Learn about: Relationship Counselling, Customer Service, Customer Service Skills... More

Special Emagister price

£360 £49
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • Support service
  • Virtual classes

...In this course, you will examine a framework that will enable you to build a strong one-to-one relationship with new as well as existing customers... Learn about: Customer satisfaction, Direct Marketing, Strategic thinking... More


£86
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 3 opinions
Oplex careers
  • Short course
  • Online
  • 12 Months
  • Support service
  • Online campus
Express online course

The best for your clients!

... this course to your CV, this course will help you better prepare to deliver effective customer service... Learn about: Customer Service... More

d h m s
Special Emagister price

£300 £19
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EMAGISTER CUM LAUDE
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

... expanding your understanding of Customer Service. The convenience of the course allows you to learn at your own pace... Learn about: Controlling Anger, Handling problems, Skills and Training... More


£295
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  • Course
  • Online
  • Different dates available
Express online course

Forward your career up the ladder!

.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service... More

d h m s

£163 £10
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  • Training
  • Online
  • Different dates available

... are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding... Learn about: Communication Skills, Customer Care, Care Management... More


£25
+ VAT
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Customer Service, Customer Care, Customer satisfaction... More

Special Emagister price

£395 £89
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  • Short course
  • Online
  • Beginner
  • Different dates available

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and practice to successfully lead a frontline service... Learn about: Customer Service Management, Customer legal rights, Customer Service... More


£59
VAT inc.
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UNICARE SUPPORT SERVICES LTD
Effective Customer Care - Online course
UNICARE SUPPORT SERVICES LTD
  • Course
  • Online
  • Different dates available

...The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the course is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service. It will highlight the key areas... Learn about: Responding to Special Requests, Dealing with Customer Complaints, Effective Customer Care... More


£49
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  • Course
  • Online
  • Different dates available
  • 12 Months
Express online course

Improve your career!

...). Courses include: Communication Complaints Handling Conflict Resolution Customer Service Giving & Receiving Feedback Managing Conflict... Learn about: Understand your role, Managing Conflict, Giving & Receiving Feedback... More

d h m s
Special Emagister price

£216 £49
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  • Course
  • Online

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer-Centered Companies, Customer Management... More


Free
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  • Course
  • Online
Express online course

Customer satisfaction can increase your business revenue!

... to the Customer Complaints Certificate Course This customer complaints course is an online training programme that offers students the ability to study the material whenever and wherever it’s convenient. Most people who enrol in the programme are still able to maintain their current lifestyle and work full time... Learn about: Customer Service, Full Time, Effective Communication... More

d h m s

£99 £19
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • 12 Months
  • Support service
  • Online campus
Express online course

Improve your customer service skills!

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer satisfaction, Communication Skills, Customer Service Skills... More

d h m s
Special Emagister price

£150 £19
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EMAGISTER CUM LAUDE
Abertay International Training Ltd
Customer Service - Online course
Abertay International Training Ltd
  • Course
  • Online
  • Beginner
  • Different dates available

...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques... Learn about: Satisfaction levels, Handling Complaints, Manage customer... More


£10
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  • Course
  • Online
  • Different dates available
Express online course

Improve your customer service skills!

... customer services and learn to identify your customer’s needs through this. Also, learn how to deal with difficult customers and also connect with your customers online. In this course, you will learn all the necessary customer service skills and knowledge you require to excel in your ability in the field... Learn about: Customer Service Skills, Customer Service... More

d h m s

£299 £17
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  • Course
  • Online
  • Beginner
  • Different dates available

...Course Material All course materials are included in the course price. All your study material will be available on our learning management system... Learn about: Customer Service Skills, Customer Manager, Customer Service Focused Organisation... More

Special Emagister price

£180 £11
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