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The best investment I made was a one-to-one training session with Howard at Basesound. Self-teaching is fine, but it's no substitute for learning from a seasoned pro with decades of experience. Howard patiently took me through the fundamentals and taught me many important techniques, routines, and disciplines which I use every time.
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- Short course
- Edinburghand7 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- September
...maker in role play scenario. Feedback is given as to how well targeted the pitch was. 10:45 - 11:30 3 ½ Steps To Selling (Establishing Interest & Prospecting...
...maker in role play scenario. Feedback is given as to how well targeted the pitch was. 10:45 - 11:30 3 ½ Steps To Selling (Establishing Interest & Prospecting...
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The best investment I made was a one-to-one training session with Howard at Basesound. Self-teaching is fine, but it's no substitute for learning from a seasoned pro with decades of experience. Howard patiently took me through the fundamentals and taught me many important techniques, routines, and disciplines which I use every time.
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We have taught hundreds of students to become sound engineers. The day was very productive and enjoyable and all the engineers said they felt a lot more confident and were relishing incorporating what we had covered as soon as they got back behind the desk.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- March
...Making Face to Face Cold Calls - Timetable 08:00 - 08:30 Pairs Allocated Areas and Objectives/Targets Agreed (To take place at a suitable cafe... Learn about: Trainer Delegates, Role Plays, Confidence Training...
...Making Face to Face Cold Calls - Timetable 08:00 - 08:30 Pairs Allocated Areas and Objectives/Targets Agreed (To take place at a suitable cafe... Learn about: Trainer Delegates, Role Plays, Confidence Training...
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We have taught hundreds of students to become sound engineers. The day was very productive and enjoyable and all the engineers said they felt a lot more confident and were relishing incorporating what we had covered as soon as they got back behind the desk.
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I enjoyed the course so much. The combination of hands and theory worked really well to me and you guys have made so comfortable way to learn for every one of us. Thank you once again for everything.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- June
...(High and low perceived value in the clients mind; sales techniques to use with each type of sale; defining features and benefits and using them with maximum impact)... Learn about: Sales Advances, Sales Training, Consultative Selling...
...(High and low perceived value in the clients mind; sales techniques to use with each type of sale; defining features and benefits and using them with maximum impact)... Learn about: Sales Advances, Sales Training, Consultative Selling...
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I enjoyed the course so much. The combination of hands and theory worked really well to me and you guys have made so comfortable way to learn for every one of us. Thank you once again for everything.
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- Short course
- Edinburghand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- November
- 2 Days
...14:00 - 15:15 Practical Exercise - Using Creative Techniques (The participants apply the creative techniques learned in a simulated facilitated event based... Learn about: Sales Training, Customer Service, Creative techniques...
- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Nottingham
- Intermediate
- 2 Days
...styles highlights the most appropriate strategies for each individual. The ability to identify your strengths and weaknesses Understand why customers don't... Learn about: Customer Service, Customer relationship, Customer satisfaction...
- Course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
- 2 Days
...10:00 Coffee & Course Objectives 10:00 - 11:00 Competitive Analysis (Delegates to use pre-prepared presentations about the competitors e.g. each is assigned... Learn about: Sales Training...
- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Nottingham
- Intermediate
- July
...This advanced closing skills course is specifically designed for more experienced sales people, it reviews the sales process and identifies the appropriate... Learn about: Marketing Processes, Marketing Strategy, Closing Skills...
- Short course
- Edinburghand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...After each event the facilitator will receive feedback from the other participants and the tutor on their performance.This continues for the remainder... Learn about: Decision Making, Customer Retention Strategy, Problem Solving...
- Short course
- Edinburghand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...Ways to improve their handling of a variety of negotiation challenges. Guidance on how to choose the best tactics in various situations with concentration on the objective... Learn about: Sales Techniques, Negotiation Skills, Time management...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- March
...How to handle objections Understand the importance of customer care in a sales environment How to handle complaints in a positive way How to gain the maximum... Learn about: Incoming Calls, Customer Care...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course... Learn about: Incoming Calls, Customer Complaints Calls, Customer Care...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...What Do We Hate About Calling Other Companies? 09:45 Incoming Calls - The Basics 10:00 Task 2: What Do You Really Want From These Calls? 10:40 GROUP... Learn about: Excellent Customer Care, Customer Care, Incoming Calls...
- Course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty... Learn about: Skills sets, Via Email...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- March
...in a customer-friendly way enabling you to operate in a customer-focused, efficient and effective way. During the day you will enhance your understanding... Learn about: Customer Care, Public Sector, Care Skills...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...15:30 - 16:15 Trainer makes outgoing calls LIVE and delegates mark how well calls are handled. 16:15 - 16:30 Golden Rules For Achieving Excellent Customer... Learn about: Telephone answering, Incoming Calls, Incoming Telephone Calls...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...flow within the business Additional confidence Reception to Perfection - Timetable 09.30 – 10.00 Coffee, course objectives and personal objectives 10... Learn about: Body Language, Customer communication, Communication design...
- Short course
- Edinburghand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...and Course Objectives 10.00 – 11.00 Developing a sales strategy process 11.00 – 11.15 Coffee Break 11.15 – 12.30 Identifying and building a target market... Learn about: Sales Training, IT risk, Sales Strategy...
- Course
- Edinburghand5 other venues
- Birmingham, Bristol, London, Manchester, Nottingham
- Intermediate
- October
...(Personal analysis) 15:30 - 15:45 Coffee 15:45 - 16:15 Dealing With Objections Effectively (Types of objections, pre-handling objections, answering objections)... Learn about: Sales Training...
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The 4 days TV presenting masterclass with Darren and Seam was beyond my imagination. It was full of helpful tips and practical. I can easily recommend this course for anyone interested in TV presenting.
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- Short course
- Edinburgh
- Intermediate
- 2 Days
...15:00 Delegates to Spend Time to Plan and Improve Their Meetings 15:00 - 16:30 Meetings Repeated 16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Business English, Business Studies, Business context...
...15:00 Delegates to Spend Time to Plan and Improve Their Meetings 15:00 - 16:30 Meetings Repeated 16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Business English, Business Studies, Business context...
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The 4 days TV presenting masterclass with Darren and Seam was beyond my imagination. It was full of helpful tips and practical. I can easily recommend this course for anyone interested in TV presenting.
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- Training
- Edinburgh
- Advanced
- 1 Day
...and wish to develop their communication skills will benefit from this course. It will also prove extremely useful for salespeople who have received formal... Learn about: Structured Product Brand Talk, Controlling the Sales Interview, Building Rapport...