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Sales Skills Courses Buckinghamshire
- Short course
- Milton Keynes
- 1 Day
...and difficult people Customer Contact Skills - e-mail, fax and letter Identifying Up-Selling and Cross-Selling Opportunities Turning Negative situations...
- Course
- Milton Keynes
...preparing a list of balances from the individual Sales Ledger accounts, writing up a Sales Ledger Control Account, detecting errors between the Sales Ledger...
- Short course
- High Wycombe
- 1 Day
...belief in yourself and use assertive language and behaviour respond positively to aggressive or non-assertive behaviour from others. Who Should Attend...
- Course
- Amersham
...the public services Citizenship, diversity and the public services Understanding discipline in the uniformed public services Fitness testing and training... Learn about: Skills and Training...
- Course
- Milton Keynes
...have the necessary skills and knowledge to diffuse difficult situations and ensure that the reputation of your organisation isn't tarnished...
- Short course
- Milton Keynes
- 1 Day
...emotions · Keeping calm · Calming the upset customer · Phrases likely to upset · Getting the problem solved · Things you would change...
- Course
- Amersham
...Work Based Foundation Degree • Professional Associate Membership of The Institute of Customer Services Technical certificate: Level 3 Certificate in Customer... Learn about: Skills and Training, Customer Service...
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