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The best investment I made was a one-to-one training session with Howard at Basesound. Self-teaching is fine, but it's no substitute for learning from a seasoned pro with decades of experience. Howard patiently took me through the fundamentals and taught me many important techniques, routines, and disciplines which I use every time.
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- Short course
- Londonand7 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- August
...Presenting, Closing, Keeping the Doors Open) 11:30 - 12:00 Types of Closes (23 closes are analysed) 12:00 - 13:00 What Type of Closer Are...
...Presenting, Closing, Keeping the Doors Open) 11:30 - 12:00 Types of Closes (23 closes are analysed) 12:00 - 13:00 What Type of Closer Are...
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The best investment I made was a one-to-one training session with Howard at Basesound. Self-teaching is fine, but it's no substitute for learning from a seasoned pro with decades of experience. Howard patiently took me through the fundamentals and taught me many important techniques, routines, and disciplines which I use every time.
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- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
...11:15 Understanding Facilitation (A detailed examination of the role, qualities and skills of an accomplished facilitator. A breakdown of the 3 fundamentals of facilitation... Learn about: Customer Relationship Management, Customer Service Skills, Customer Manager...
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The tutors Darren and Sean have years of experience in TV presenting. It was so fantastic and enjoyable course. They help everyone maintaining a good level of positivity. I had the most enjoyable and knowledgeable days.
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- Short course
- Londonand5 other venues
- Birmingham, Bristol, Edinburgh, Manchester, Nottingham
- Intermediate
- May
...13.00 - 14.00 Lunch 14.00 – 14.45 Providing Solutions 14.45 – 15.15 Handling Objections 15.15 - 16.00 Closing the Sale 16.00 - 16.15 Maximising... Learn about: Art of Retail Selling, Retail Selling, Art of Retail...
...13.00 - 14.00 Lunch 14.00 – 14.45 Providing Solutions 14.45 – 15.15 Handling Objections 15.15 - 16.00 Closing the Sale 16.00 - 16.15 Maximising... Learn about: Art of Retail Selling, Retail Selling, Art of Retail...
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The tutors Darren and Sean have years of experience in TV presenting. It was so fantastic and enjoyable course. They help everyone maintaining a good level of positivity. I had the most enjoyable and knowledgeable days.
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- Training
- Londonand12 other venues
- Basingstoke, Guildford, Birmingham, Manchester, Southampton, Reading, Swindon, Garforth, Woking, Brentwood, Oxford ...
- 1 Day
...this mean working in partnership with your clients. A Strategic approach to selling improves the chances of successful partnerships especially in complex...
- Course
- Twickenham
- Different dates available
...and handle complaints professionally • How to managing and exceed customers' expectations • Methods of developing customers' loyalty, and your company's... Learn about: Customer satisfaction, Customer Care, Customer database...
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...Performance Appraisals - Performance Management Our Performance Management Training can be tailored as in-house programmes to address specific issues within your own company... Learn about: Communication Skills, Assertiveness Training, Executive Presentation...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- March
...14:30 Task 1: What Do We Hate About Calling Other Companies? (An exercise to discover delegates personal experience of poor service.) 14:30... Learn about: Telephone answering, Incoming Telephone Calls, Incoming Calls...
- Course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
...and who are in organizations whose leadership want high levels of competency in those involved in these activities. " "The most effective method to effectively... Learn about: Contracts Management, Supply Chain, Purchasing and Logistics Management...
- Course
- City Of London
- Different dates available
- 1 Day
...to change Your brand and culture The foundations of sustainable competitive advantage Customer focus – the link between brand, culture and competitive advantage... Learn about: Customer Focus, Business Environment, Organizational Skills...
- Training
- London
- Intermediate
- Different dates available
...the chart of accounts that suits the firm's needs and how to customize it How double entry is applied in accounting software and how to customize the nominal... Learn about: Balance Sheet, Financial Training, MS Excel...
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Definitely, it was useful and interesting. Now, I’m using the new skills in my home life and work routine.
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- Course
- London
- Intermediate
- 2 Days
...You will be provided with a course guidebook featuring the core concepts covered on the course, with room for your own notes. The guidebook presents... Learn about: Objection Handling, Sales Manager, Sales Marketing...
...You will be provided with a course guidebook featuring the core concepts covered on the course, with room for your own notes. The guidebook presents... Learn about: Objection Handling, Sales Manager, Sales Marketing...
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Definitely, it was useful and interesting. Now, I’m using the new skills in my home life and work routine.
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- Course
- London
...Online activity does not work for many businesses and human contact - either by telephone or face to face significantly increases your success levels at selling...
- Short course
- London
- 1 Day
...of developing proposals • Position the proposal in the context of a selling and competitive situation • Use the proposal to create competitive advantage...
- NVQ
- Walthamstow
- 6 Months
...The optional units will be selected based on what the candidate’s job role consists of and will be agreed by the employer. Seven Units Level...
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I think the most important thing I have learnt from this course is to adapt my mindset to how the sales process work. Now I have the courage to try a different approach and apply some of the tools and techniques we learnt.
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- Course
- London
- Intermediate
- 1 Day
...uplift in your sales performance. You will be provided with a course guidebook featuring the core concepts covered on the course, with room for your own notes... Learn about: Telephone Sales...
...uplift in your sales performance. You will be provided with a course guidebook featuring the core concepts covered on the course, with room for your own notes... Learn about: Telephone Sales...
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I think the most important thing I have learnt from this course is to adapt my mindset to how the sales process work. Now I have the courage to try a different approach and apply some of the tools and techniques we learnt.
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Down to earth trainers, interesting, informative and engaging session overall. It was nice session overall.
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My trainers was patient, humble, a lovely person overall and I learned a lot from this training. Would recommend this to all.
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Superb training course ever. Trainer was brilliant, enjoyed course learnt a lot. Every part of the session was great.
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- Short course
- London
- 1 Day
...involved from establishing need to deliver and evaluate. Topics covered: The Four Steps of a Sale How the Sales Cycle Works MODULE 3: The Fear Factor in Sales Learning outcomes... Learn about: Selling Skill, Sales Process, Sales Manager...
...involved from establishing need to deliver and evaluate. Topics covered: The Four Steps of a Sale How the Sales Cycle Works MODULE 3: The Fear Factor in Sales Learning outcomes... Learn about: Selling Skill, Sales Process, Sales Manager...
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Down to earth trainers, interesting, informative and engaging session overall. It was nice session overall.
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My trainers was patient, humble, a lovely person overall and I learned a lot from this training. Would recommend this to all.
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Superb training course ever. Trainer was brilliant, enjoyed course learnt a lot. Every part of the session was great.
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The Customer Service Training was a really good intimate and tailored course. I felt at ease all the way through. The tutor was very encouraging. Great manual. I was nervous at first about the interactive exercises but they were really good. Got to know the people on the course and also learnt how to listen! I think that I came away feeling much more confident. Also, the tutor made us all feel that we were more important - and we were not on our own. Everyone at the meeting is part of a team.
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The trainer was knowledgeable on the subject, he made the training sector specific and relevant for our needs, he gave us opportunity for relevant discussion and left us with some good quality training resources,
The training was both useful and interesting, although I've already shared the information with my Vice Principal I think it would be very useful for her to attend similar training techniques.
I learnt that speed and efficiency is the essence of good customer service
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- Course
- London
- 1 Day
...Positive steps to excellent customer service Moments of truth in customer service The importance of communication in customer service Handling complaints... Learn about: Customer Service, Customer Manager, Customer Service Skills...
...Positive steps to excellent customer service Moments of truth in customer service The importance of communication in customer service Handling complaints... Learn about: Customer Service, Customer Manager, Customer Service Skills...
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The Customer Service Training was a really good intimate and tailored course. I felt at ease all the way through. The tutor was very encouraging. Great manual. I was nervous at first about the interactive exercises but they were really good. Got to know the people on the course and also learnt how to listen! I think that I came away feeling much more confident. Also, the tutor made us all feel that we were more important - and we were not on our own. Everyone at the meeting is part of a team.
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The trainer was knowledgeable on the subject, he made the training sector specific and relevant for our needs, he gave us opportunity for relevant discussion and left us with some good quality training resources,
The training was both useful and interesting, although I've already shared the information with my Vice Principal I think it would be very useful for her to attend similar training techniques.
I learnt that speed and efficiency is the essence of good customer service
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Activia is a place to be for training it is the best place ever.
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The course was good overall and I learned a lot of skills and gained confidence. Thanks!
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Good course and the trainer was well educated and professional
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- Short course
- London
- 1 Day
...This intensive one-day sales training course builds professional selling techniques for those who have covered the fundamentals of the Introduction... Learn about: Sales Training, Sales Process, Objection Handling...
...This intensive one-day sales training course builds professional selling techniques for those who have covered the fundamentals of the Introduction... Learn about: Sales Training, Sales Process, Objection Handling...
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Activia is a place to be for training it is the best place ever.
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The course was good overall and I learned a lot of skills and gained confidence. Thanks!
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Good course and the trainer was well educated and professional
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Activia is surely a place to be when it comes to training. Interesting trainers well educated and professional enough to make the training impactful.
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Great trainers. They were educated, professional, friendly and approachable and this made the traininge experience wonderful.
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Great training session ever! I truly found this course useful to help me to manage my job for efficiently. The trainer was friendly and cooperative.
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- Short course
- London
...The Four Steps of a Sale How the Sales Cycle Works MODULE 3: The Fear Factor in Sales Learning outcomes: Know how to overcome the myth and discover... Learn about: Sales Techniques, Sales Marketing, Sales Strategy...
...The Four Steps of a Sale How the Sales Cycle Works MODULE 3: The Fear Factor in Sales Learning outcomes: Know how to overcome the myth and discover... Learn about: Sales Techniques, Sales Marketing, Sales Strategy...
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Activia is surely a place to be when it comes to training. Interesting trainers well educated and professional enough to make the training impactful.
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Great trainers. They were educated, professional, friendly and approachable and this made the traininge experience wonderful.
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Great training session ever! I truly found this course useful to help me to manage my job for efficiently. The trainer was friendly and cooperative.
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Great training session! I learned a lot from this one day session. It really changed the way I look at things. It was a nice day.
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Trainers made the course excellent. I enjoyed every bit of the course and they made it best by the activities they made us do which added fun and increased the interactive level.
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Amazing training overall, staff was helpful, trainers were great and they cleared all the queries in detail.
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- Short course
- London
...sales calls from the use of a telephone. Topics covered: Case Study: Danny's First Day in Sales MODULE 3: Questioning Skills for Sales Learning outcomes... Learn about: Sales Process, Planning and Business, Sales Strategy...
...sales calls from the use of a telephone. Topics covered: Case Study: Danny's First Day in Sales MODULE 3: Questioning Skills for Sales Learning outcomes... Learn about: Sales Process, Planning and Business, Sales Strategy...
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Great training session! I learned a lot from this one day session. It really changed the way I look at things. It was a nice day.
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Trainers made the course excellent. I enjoyed every bit of the course and they made it best by the activities they made us do which added fun and increased the interactive level.
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Amazing training overall, staff was helpful, trainers were great and they cleared all the queries in detail.
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Liz, Trainer was best. The tips provided by the trainer made session worthwhile. Would recommend this to all. Thanks for the servies.
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It was a good informative course and I learned a lot. I enjoyed every bit of the training and it was a good experience overall.
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Wonderful day, nice staff, great trainers, especially the way training was conducted. It enhanced my skill set overall and I learned a lot.
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- Short course
- London
...Meetings Making Great Sales Presentations... Learn about: Sales Process, Sales Coaching, Sales Techniques...
...Meetings Making Great Sales Presentations... Learn about: Sales Process, Sales Coaching, Sales Techniques...
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Liz, Trainer was best. The tips provided by the trainer made session worthwhile. Would recommend this to all. Thanks for the servies.
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It was a good informative course and I learned a lot. I enjoyed every bit of the training and it was a good experience overall.
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Wonderful day, nice staff, great trainers, especially the way training was conducted. It enhanced my skill set overall and I learned a lot.
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- Course
- London
...by asking for business and gaining commitment Anyone who is involved in a customer facing role where selling is involved. This can include field support staff... Learn about: Sales Training, Communication Training, Body Language...