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Telephone Skills courses Leeds
- Short course
- Leedsand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, London, Manchester
- Intermediate
- August
...an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss... Learn about: Customer Service Skills, Customer Manager, Customer Retention Strategy...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- January
...these marking procedures can be improved.) 12:45 - 13:00 Review of Morning Activities 13:00 - 14:00 Lunch 14:00 - 14:30 Customer Care - Best Practice... Learn about: Best Practice, Correct Vocabulary, First Impressions...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
...(Dealing with complaints and enquiries) 16:30 Summary & Action Plans Agreed... Learn about: Customer relationship, Excellent Customer Care, Customer Care...
- Course
- Leeds
...Call Reluctance In a sales environment call reluctance can be a significant inhibitor to personal and organisational success. This highly interactive workshop...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- May
...and clients perspectives and needs A better understanding of themselves; both strengths and improvement areas An opportunity to gain more advanced customer... Learn about: Customer Service, Customer satisfaction, Customer Relationship Management...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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- Training
- Leeds
- 1 Day
...an enormous volume of potential sales to the dustbin. Whether telemarketing, booking appointments or straight product sales , each activity can be transformed...
...an enormous volume of potential sales to the dustbin. Whether telemarketing, booking appointments or straight product sales , each activity can be transformed...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
← | →
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 200h
...which you will get access once you are enrolled. The material can be downloaded and printed as well. Our distance learning course materials are specially... Learn about: Television Directing, Telephone answering, Sales Training...
- Course
- Online
- Different dates available
- 9h
...Tone of Voice Effective Listening Case Study Module Five: Tools Self-Assessments Utilizing Sales Scripts Making the Script Your Own The Sales Dashboard Case Study Module... Learn about: Open questions, Difficult Customers, Customer Service...
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