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Customer Management courses Corby
- Short course
- Corby
- 1 Day
...Building Rapport, Getting the Message Across, Offering Help, Controlling the Conversation, Making Telephone Calls, Receiving Telephone Calls...
- Short course
- Corby
- 1 Day
...and behaviours for team success; identifying the core and outer teams, networking with others; the client as part of the team Personal action planning...
- Short course
- Corby
- 1 Day
...Sage Act Code: TBS-B4503 Venue: Weldon house, Corby Gate Business Park, Corby Day/Time: Fri 9am - 4.30pm Duration: 1 day Start At: Friday 11 June 2010 Interview...
Similar training online and classroom-based
- Short course
- Online
- Advanced
- Different dates available
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Understand... Learn about: Customer Service, Public Sector...
- Course
- Online
- Intermediate
- Different dates available
- 260h
...Services Module 2 - Understanding Your Customers Module 3 - What is a Customer Focused Organisation? Module 4 - Developing Customer Service Strategy Module... Learn about: Customer Retention, Services marketing, Service reports and dashboards...
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