-
All
-
Online
-
Filters
-
Location
-
Online
-
Type of studies
-
+ Filters
Distance and online learning Customer Retention courses
- Course
- Online
- Beginner
- Different dates available
... and additional supporting material are all included in the course fee. The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Customer Care, Customer Service, Service level management...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Delivery of study materials
- Support service
- Online campus
- Virtual classes
...Good customer service is key to brand loyalty, and understanding what your customers want is crucial to delivering an excellent service. In this Customer Service Basic Video Course , you will gain the essential skills needed to become a successful customer service assistant and keep your customers... Learn about: Great Customer Service, Communication Skills, Customer Relationships...
- Course
- Online
- Beginner
- Different dates available
...Every business sells a product or service to consumers, be it retail that sells clothing or private companies selling services to the government. When competing for these customers, you must take into account the fact that great customer service can definitely give you the edge that will help... Learn about: Customer relationship, Customer Retention, Product Selection...
- Short course
- Online
- Beginner
- Different dates available
- 3 Months
- Delivery of study materials
- Personal tutor
- Support service
- Online campus
...24 hour student support Personal tutor with Skype calls and email communications Webinar sessions Internship placement (optional)... Learn about: Client satisfaction evaluation, Relationship Counselling, Customer database...
- Course
- Online
- January
...Demonstrate a customer service approach -Understand how your own behavior affects the behavior of others -Demonstrate confidence and skill as a problem solver... Learn about: Customer satisfaction, Customer Retention Strategy, Communication Skills...
- Training
- Online
- Beginner
- Different dates available
- Delivery of study materials
- Support service
...Complaint record template Post course exercise plus model answers document... Learn about: Customer Service, Customer Retention, Complaint handling skills...
- Course
- Distance Learning
- Different dates available
- 1 Year
- Personal tutor
- Support service
- Delivery of study materials
... personal relationships with customers. Learn how to professionally handle angry customers and complaints. Develop your verbal communication skills to more effectively manage customers over the phone. After completing this course individuals will be able to foster strong customer relations which results... Learn about: Handling Complaints, Telephone Skills, Customer Service...
- Short course
- Online
- Beginner
- Different dates available
..., build customer loyalty, and significantly improve your bottom line... Learn about: Customer Supply Chain, Customer Service, Customer Retention...
-
Incredible course, simple to proceed and learn. Great tips on the best way to undertake the exam. Awesome educator.
← | →
-
The standard of the instruction, the learning enviroment, the style of educating to guarantee nobody is deserted in their comprehension of the theme. Key reasons why I will return when i have a next learning necessity. Extremely proficient.
← | →
-
The request affirmation had the right points of interest yet on the primary day of the course the guide affirmed I was set up for the off base course and mistaken exam. This was immediately resolved by the KA agent.
← | →
- Course
- Online
- Advanced
- Different dates available
- 90 Days
...to enhance manufacturing quality and the business processes. During this course delegates will learn about Lean Transformation Roadmaps and Lean Assessment... Learn about: Project Proposal, Quality Training, Customer Retention...
...to enhance manufacturing quality and the business processes. During this course delegates will learn about Lean Transformation Roadmaps and Lean Assessment... Learn about: Project Proposal, Quality Training, Customer Retention...
-
Incredible course, simple to proceed and learn. Great tips on the best way to undertake the exam. Awesome educator.
← | → see all
-
The standard of the instruction, the learning enviroment, the style of educating to guarantee nobody is deserted in their comprehension of the theme. Key reasons why I will return when i have a next learning necessity. Extremely proficient.
← | → see all
-
The request affirmation had the right points of interest yet on the primary day of the course the guide affirmed I was set up for the off base course and mistaken exam. This was immediately resolved by the KA agent.
← | → see all
- Training
- Online
- Intermediate
- 1 Day
...a community college outreach partner, as well as an in-house instructional designer with a high-profile government office. All these experiences bring... Learn about: Customer satisfaction, Customer Manager, HR Managment...
- Course
- Online
- Intermediate
- Different dates available
...If you wish to implement an effective customer care programme in your organisation or simply want to develop skills for a rewarding career in customer service roles this diploma course is ideal for you. Providing efficient customer care is vital for every business. This Customer Care Diploma... Learn about: Customer Manager, Service Management, Service outsourcing sales...
- Course
- Online
- Different dates available
...Introduction 1 lecture 03:01 Welcome ! Welcome ! Welcome ! Welcome ! Welcome ! What is Growth Hacking & what are the different stages/Tools of Growth Hacking... Learn about: Customer Retention, Social Media, Digital Marketing...
- Course
- Online
- Intermediate
- Different dates available
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
...help you and your team achieve and surpass your sales goals. Using Grovo's proven Microlearning format, this course guides you through small lessons... Learn about: Customer Retention, Customer Relationship Management, Selling System...
- Course
- Online
- Different dates available
...We guarantee that by using our courses your training will: - Meet CQC standards of compliance for continuing professional development; - Be available on demand... Learn about: Complaints handling, Communication Skills, Customer Retention...
- Course
- Online
- February
...Recognise who the customers are and what they are looking for. -Develop strategies for creating engaged employees and satisfied customers in whatever business units you manage... Learn about: Problem Solving, Sales Techniques, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
... consumers and organizations buy in the first place and what drives their purchase decisions? Which kinds of sales approaches are best for your target markets? How do you develop strong customer relationships? How do you negotiate successful sales with your prospective customers? Being able to attract... Learn about: Time management, Qualification Questioning, Strategic Prospecting...
- Course
- Distance Learning
- Different dates available
- 1 Year
- Support service
- Delivery of study materials
- Personal tutor
...Learn how to provide excellent customer service. This course teaches you a range of techniques that creates excellent customer service. Learn how to identify the needs of your customers. Create a strategy for service excellence. Learn how to evaluate and observe the effectiveness your service... Learn about: Customer Manager, Customer satisfaction, Customer Service Excellence...
- Course
- Online
- Beginner
- Different dates available
...course with Staff Training Solutions you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college... Learn about: Sales people, Customer care operatives, Directors and executives...
- Course
- Online
- Beginner
- Different dates available
- 12 Months
- Delivery of study materials
- Online campus
- Support service
- Virtual classes
...constructive feedback to help you in completing each unit to the required standard... Learn about: IT Law, Customer Retention, Retail Sales...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
- Support service
- Delivery of study materials
- Online campus
- Virtual classes
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people who wish to develop their client practice skills... Learn about: Communication Skills, Negotiation Skills, Relation Management...
- Course
- Online
- January
...participants will explore Albert Mehrabian’s study on communication and how it affects telephone communication. Participants will also learn the role that... Learn about: Customer relationship, Customer Retention, Customer satisfaction...
- Course
- Online
- March
...Phone Tag and Call Backs Next, participants will discuss some ways to make the most of voice mail. Following Up During this session, participants... Learn about: Customer Care, Sales Training, Sales Techniques...
- Course
- Online
- January
...launch, and update your e-commerce site o Design engaging, responsive web content o Understand e-commerce payment options and choose appropriate options... Learn about: Sales Techniques, Software Options, Customer Retention Strategy...