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Government Funded Customer Management courses
- NVQ
- Carmarthen
- 18 Months
...The NVQ Level 2 in Customer Service is for people who are able to deliver customer service independently. Course Features This course is also available...
- NVQ
- Wolverhampton
...but a good standard of literacy is required. Course Content The qualification is made up of three mandatory units ·Support clients to make use of the advice... Learn about: Customer Relationship Management, Customer Service, Relationship Marketing...
- NVQ
- Wolverhampton
...and independence and which are likely to involve the management of staff and resources Entry Requirements Individuals need to be 18 years or over and currently... Learn about: Customer Service, Relationship Marketing, Customer Relationship Management...
- NVQ
- Online
- Different dates available
- 1 Year
...field of customer services. This comprehensive course will put you ahead of the competitions by demonstrating practical ways to create and develop effective... Learn about: Customer Relationship Management, Customer relationship, Customer Retention...
- NVQ
- Online
- Different dates available
- 1 Year
...to lucrative supervisory and management positions in future. Our online Customer Service course is suitable for business managers, business owners... Learn about: Ms Word, Communication Training, MS Excel...
- NVQ
- Online
- Different dates available
- 1 Year
...a trustworthy relationship with the customers. COURSE CURRICULUM Customer Service Module One – Getting Started Module Two – Who We Are and What We Do Module... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...you will discover the reasons behind difficult customer behaviours and emotional responses in dealing with customers. Explore various examples of real-life...
- NVQ
- Online
- Different dates available
- 12 Months
...start studying immediately! Integrated chat and messaging systems so that you can contact your tutor Online assignment uploads to save time in returning marks and feedback... Learn about: Customer Service Skills, Customer Retention, Customer Care...
- NVQ
- Distance Learning
...Service This qualification will allow staff in customer focused workplaces to obtain a relevant qualification. Mandatory Units Prepare yourself to deliver...
- A Level
- Chesterfield
- Different dates available
...A member of our Recruitment Team will be able to advise you if you are suitable for this level based on your current grades and experience. What other experience will I gain?... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...This Level 3 Customer Service course is the perfect qualification for anyone working in a customer service role. Course Content This course assesses the following units... Learn about: Customer relationship, Quality Training, Customer satisfaction...
- NVQ
- Online
- Different dates available
- 1 Year
...potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject... Learn about: Customer Service, Call Centre...
- NVQ
- Online
- Different dates available
- 1 Year
...COURSE CURRICULUM Diploma in Customer Service: Telephone Etiquette Module One – Getting Started Module Two – Aspects of Phone Etiquette Module Three –... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...to achieve customer satisfaction, develop your skills and practice essential elements of customer service. COURSE CURRICULUM Customer Service Introduction... Learn about: Customer Service, MS Excel...
- Short course
- Inhouse
...in Customer Service and Retail work: Handling customer enquiries and complaints face to face and referring to a manager if necessary Answering customer phone enquiries...
- NVQ
- Online
...which involve customer contact. There are no formal requirements but you must be working in a customer facing role. Course Content Qualification structure... Learn about: Customer Service...
- Course
- Inhouse
...Course Content In an organisations´ environment having appropriate service standards is essential for its customers, potential customers, employees and management of a business...
- NVQ
- Inhouse
...These follow different themes that add value to the way your staff work and to the relationship your business enjoys with your customers. Mandatory units Unit...
- NVQ
- Inhouse
...to influence what happens at work are limited -who work within the rules and regulations of their organisation -who work with others to overcome problems...
- NVQ
- Totton
...Employer Benefits - Improved staff performance and motivation, improvements in the quality of service to customers, the opportunity to improve customer retention levels...