Government Funded Customer Management courses

...improve customer loyalty and remain competitive and profitable in the private sector. In order to achieve a full Apprenticeship you must successfully complete... Learn about: Customer Service...

...Employer Benefits - Improved staff performance and motivation, improvements in the quality of service to customers, the opportunity to improve customer retention levels...

...including identifying customers and what they value, patience, commitment to work, not being judgemental and an excellent telephone manner. WHAT QUALIFICATIONS WILL YOU ACHIEVE?... Learn about: Customer Service, Skills and Training...

...Suitable for: All of our Apprenticeships are Government Funded Qualifications, as of April 2012 they are fully funded for all ages. All of our Apprenticeships...

...start studying immediately! Integrated chat and messaging systems so that you can contact your tutor Online assignment uploads to save time in returning marks and feedback... Learn about: Customer Service, Customer Retention Strategy, Customer Service Skills...

...Entry to this qualfication is by interview. About the Course The course is unit based and candidates must complete two mandatory units and choose five optional units...

...feedback and advice and guidance to help you successfully complete the course. Upon successful completion of the course you will be provided with a... Learn about: Customer Service, Team Training...

...process customer service information. go the extra mile in customer service. deliver reliable customer service. resolve customer service problems...

...combined knowledge and competency based qualification - level 3 English - level 2 maths - level 2 employee rights and responsibilities Entry Requirements... Learn about: Customer Service...

...Registration Fee: £ Tuition Fee: £0 Start Date: 01-Aug-09 Entry Requirements You do not need existing qualifications to study this course - an NVQ is... Learn about: Part Time, Customer Service...

...is the aim of this unit to develop your knowledge of customer service principles and how customer needs and expectations are formed. The Customer Service... Learn about: Customer Service, Skills and Training...

...and dealing with customer queries, requests and problems within Progression / Leads to NVQ Customer Service Level 2 or employment in customer service Course...

...is key to the success of any business or organisation. It is one of those useful skills that is found all over the place and covers all the extras... Learn about: Customer Service, Skills and Training...

...for people working in customer service who need to develop competence to national standards. Employees will develop an increased level of confidence...

...This course is a great introduction to working in a retail or customer service environment whether you would like an introduction to the fundamentals... Learn about: Skills and Training, Customer Service...

...Live up to the customer service promise - Make customer service personal -Go the extra mile in customer service - Deal with customers in writing using...

...It is intended to accredit you with skills that are being used in the work place. You will develop your existing skills and expand on new...

...such as customer service adviser and are in designated customer service departments Whose role is mainly to provide service to customers, for example...

...qualifications that consist of work-based assessments that demonstrate knowledge, skills and competence. They have the advantage that they are more flexible...

...Organise the promotion of services or products to customers Delivery - Deliver customer service on your premises - Recognise diversity when delivering customer service...