Customer Management courses Amersham

...in Customer Service You will need to achieve a minimum value of 28 credits, as follows: Mandatory units • Communicate using customer service language –... Learn about: Customer Service...

...Level 3 Advanced Apprenticeships (14 – 19) Diploma in Creative and Media at Higher or Advanced Level • Other vocational qualifications related to or relevant... Learn about: IT Management, Skills and Training, IT Development...

...This qualification is aimed at those who are interested to find out more about marketing, whether they are in a job that involves marketing or... Learn about: Skills and Training...

...Centre Operations Learners must achieve a minimum of 42 credits as follows: Mandatory units • Comply with health and safety procedures in a contact centre... Learn about: Skills and Training...

...– 2 credits • Improve personal effectiveness at work in a contact centre – 4 credits Plus a further 22 credits from the optional units listed in the standards... Learn about: Skills and Training...

...opportunities exist to achieve higher level qualifications including: • Vocational qualifications related to or relevant for the creative and cultural... Learn about: IT Development, Skills and Training...