Customer Service Courses

... will also learn about developing effective content, popular platforms, launching successful campaigns, managing the community, customer service and measuring, analyzing and reporting. Have this course to learn how to become a social media strategist, discover the education, skills, and experience required... Learn about: BRAND MARKETING, Social Media Triage, Social Media...

...Certificate of achievement in Office Admin and Receptionist Skills Level 7. Additional CPD Accredited Certificate with 200 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. The field of Office Admin and Reception Skills services wide... Learn about: Office Assistant, Written and verbal skills, Office IT...

..., managing targets, and building long-term customer relationships. Whether you are starting your sales career or looking to enhance your existing skills, this course provides a flexible way to strengthen your confidence and improve your performance. It is suitable for beginners and those already working... Learn about: Customer Service, Sales Training, Communication Skills...

... course will provide you six fundamental courses: (1) admin support; (2) personal assistant; (3) business writing; (4) customer service; (5) time management; and (6) organizational skills. All of which are fundamental functions of the administrative department that will be a great contribution to the success... Learn about: MS Excel, Self Esteem & Confidence Building, Communication Training...

... understanding of how retail stores function, how to engage customers confidently, and how to contribute effectively to a team. With UK retail roles continuing to grow across supermarkets, fashion stores, online retailers, and high-street brands, this course supports anyone looking to build a strong foundation... Learn about: Retail Marketing, Retail Management, Customer Service...

... and international airports. Through engaging modules, learners develop the confidence to navigate key airport functions such as check-in operations, customer service, airside activities, security considerations, baggage handling, and emergency response coordination. The course also highlights how airports maintain... Learn about: Security Operations, Final Exam, Customer Service...

...The Tourism and Covid-19 course explores how the global pandemic has reshaped travel, tourism operations, and customer expectations across the industry. It examines key challenges faced by tourism providers, including safety protocols, travel restrictions, risk management, and changes in traveller... Learn about: Travel and Tourism, Developing Communication Skills, Tour Operating...

... across the UK continue to prioritise well-trained staff who can deliver excellent customer experiences, maintain store standards, and support sales targets. This SEO-optimised Store Staff Training course has been developed to meet those needs by offering clear, accessible modules that help learners... Learn about: Sales Training, Customer Service...

...The Restaurant Manager Training course provides a structured introduction to the core knowledge, leadership techniques, and operational practices required to manage a restaurant successfully. Learners gain a clear understanding of how to oversee daily service, maintain high customer satisfaction... Learn about: Managing Yourself, Customer Service, Business Plan...

... supports learners who wish to secure positions such as Retail Supervisor, Store Manager, Assistant Manager, Sales Team Leader, and other customer-facing leadership roles. With flexible online study and accessible modules, the course ensures that every learner can study at their own pace and build valuable... Learn about: Customer satisfaction, Consumer Behaviour, Inventory Management...

..., and promoting enjoyable experiences for diverse groups. The content covers essential skills such as customer service, organisational management, travel documentation, and destination preparation, ensuring learners feel ready to coordinate trips independently or as part of a travel team. Whether you... Learn about: Customer Service, Social Media, Travel and Tourism...

... Confidentiality Guidelines Special Tasks Customer Service Role Introduction To Customer Service The Power of Positive Thinking in Customer Service Types... Learn about: LEGAL SECRETARIES, Customer Service, Ms Office...

... department. The course is designed to give you the practical knowledge required to carry out administrative and PA duties effectively in settings such as solicitors’ offices, corporate legal teams, public sector departments, and legal support services. It also introduces best practices for managing schedules... Learn about: Telephone Etiquette, Customer Service, Minute Taking...

... expect for roles including office administrator, receptionist, office assistant, or customer service support... Learn about: Office IT, Microsoft Word, Ms Word...

... and welcoming front-desk experience in any setting, including corporate offices, education, hospitality, healthcare, and customer-facing environments... Learn about: Microsoft Excel, Communication Training, Microsoft excel training...