Customer Service Courses

... in Customer Service... Learn about: Customer Service...

... to succeed and this Level 2 Certificate in Call Centre & Customer Service Training will explain you the concepts of customer service. New strategies have been formulated in this course to help improve the role of your business’ customer services... Learn about: Customer Service, Types of Questions, Call Centre...

...LIFETIME ACCESS TO RECORDINGS OF SESSIONS UPLATZ TRAINING HUB ACCESS REAL-TIME PROJECTS & ASSIGNMENTS RESUME & INTERVIEW PREPARATION SERVICES CERTIFICATE & BADGE OF COURSE COMPLETION... Learn about: Prince 2, SAP ERP, SAP ECC...

.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing and practical workshop... Learn about: Communication Training, Sales Training, Call Centre...

... your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data analytics and its importance throughout your value chain... Learn about: Customer Focus, Customer satisfaction, Value chain...

... is an effective way to learn how to provide good customer service to promote a good relationship with your clients. Your clients will truly appreciate your efforts and this can also turn into the opportunity of improving your reputation to encourage potential customers... Learn about: Customer relationship, Customer Manager, Customer satisfaction...

...This qualification aims to provide you with the skills and knowledge required to successfully work in a customer service role by developing... Learn about: Resolve administration problems, Customer Service, Personal Performance...

...High levels of customer satisfaction are essential to any business, large or small, if it is to survive and prosper in the current economic climate... Learn about: Customer Care, Customer satisfaction, Social Skills...

... your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data analytics and its importance throughout your value chain... Learn about: Customer satisfaction, Sales Training, Customer Loyalty...

... in Healthcare, Telecoms or Financial Services... Learn about: Customer Service, Sales Training...

.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Customer satisfaction, Negotiation Skills, Sales Techniques...

... service based role. This course is open to everyone, regardless of their academic or professional backgrounds. You do not need to have any prior knowledge in the field. However we do recommend that you are interested in customer relations and that you are prepared for a home learning experience.... Learn about: Customer Care, Customer Service...

...to ensure you can access all of the features. Learning Outcomes The nuances of body language and verbal skills Aspects of verbal communication such as... Learn about: Sales Training, Communication Training, Customer Service...

...Overview The hospitality business relies on customers enjoying the best experience possible when they visit a restaurant, bar or other hospitality outlet. These apprenticeships will suit you if you are customer-focussed and have the energy and commitment to work in this exciting, fast-paced... Learn about: Food Beverage Service, Customer Service...

.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing and practical workshop... Learn about: Call Centre Training, Customer Service, Call Centre...

... and financial risks. This qualification has been designed for KYC Analysts and professionals who manage risk in the Customer Due Diligence (CDD) process. The only professional qualification in practical CDD, this course will help you make sound judgements and pinpoint areas of potential risk. This qualification... Learn about: Enhanced Due Diligence, Client Management, Know Your Customer...

... is an essential element of our sales training programmes. We show how to build long-term working relationships, the importance of mutual respect and identifying a ‘win-win’ solution for the customer and the company. This training programme is typically delivered in English. Translators can be provided... Learn about: Objection Handling, Business Presentation Skills, Sales Planning...

... are also important in generating and enhancing goodwill in your customers. This will result in content and happy customers who will come back to buy from you again and again, simply because you have given them customer satisfaction... Learn about: Customer satisfaction, Customer Service, Customer Care...

... course. There are always new skills to learn and new knowledge to accumulate when you work as a customer service manager, this Customer Care course will fully prepare you to embrace all of the essentials skills and knowledge in this field... Learn about: Personal Development, QUALITY LICENCE SCHEME, Customer Service...

... course gives you a thorough understanding of customer behaviour and in-depth interpretation of customer personality styles in order to create the right strategy and approach to benefit both your customers and your business... Learn about: Sales Training, Customer Retention, Customer Service...