Customer Service courses St Helens

...you will gain a range of skills from the varying tasks you complete, these could include: Maintaining a positive and customer-friendly attitude Promoting... Learn about: Customer-friendly attitude, Delivering customer service, Risk Assessments...

...This Home Learning programme has been developed to enable those working, or hoping to work, in a customer service role, in any type of organisation or context, to acquire and develop, a level of understanding and skills that will help them to service customer requirements in a professional... Learn about: Customer Service, Skills and Training...

...Customer service is required within a range of businesses from retail, to hospitality and leisure. You'll work to provide an excellent experience for clients... Learn about: Customer Relations, Customer Relationship Manager, Customer Service...

...Effective Customer Care The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the programme is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service... Learn about: Customer Service, Customer Care...

...table service and customer service. You will be taught by food service professionals, who are well qualified and have previously worked in the hospitality industry... Learn about: Customer Service, Travel and Tourism, Hot beverages...

...Training And Development Module 14: Employee Relations Module 15: Credit Control... Learn about: Project Management, Customer Service, Business Plan...

...Taught by industry professionals you will develop your culinary skills and gain a nationally recognised qualification. This course will focus on the practical... Learn about: Travel and Tourism, Customer Service, Food safety...

...is key to ensuring a successful business. Roles within hospitality tend to be customer-focused, flexible and sociable, offering a wide range of opportunities... Learn about: Food Service, Hospitality industry, Coffee Shops...

...Taxi and private hire vehicle maintenance and safety inspections: Understand how to maintain a taxi or private hire vehicle to a legal standard for... Learn about: Customer Service, Taxi trade, Taxi Driver...

...destinations and visitor attractions, understanding how they are managed. You will also undertake interesting trips and hear from experienced guest speakers... Learn about: Customer Service Skills, Tourism Development, Travel Tourism...

...using sales techniques to achieve targets or delivering excellent customer service. This apprenticeship is suitable for those who are currently working... Learn about: Computer database, Customer enquiries, Customer contact...

...bus or coach as the main part of your job, it is a legal requirement that you must hold the full Driver Certificate of Professional Competence (CPC)... Learn about: Customer journey, Customer Service, CPC Passport...

...During this 12 week course you will study a variety of different modules that will help you gain essential sector knowledge and skills at a more advanced level... Learn about: Part Time, Customer Care, Dog Grooming...

...time management skills A positive approach Values professional development... Learn about: Project Management, Trainee Manager, Line Manager...

...for weddings and formal occasions Diverse floral designs for funerals Diverse floral arrangements Negotiate and agree terms of sale within the industry... Learn about: Floral Arrangements, Customer Service, Floral designs...

...holiday providers and a broad understanding of the sector as a whole. You'll also undertake interesting trips and hear from experienced guest speakers alongside your studies... Learn about: Tour operations, Travel Tourism, Visitor Attractions...

...your own performance There is also an opportunity to undertake work experience with a local employer. Your tutors will be able to support you to do... Learn about: Customer Service, Business Environment, Business Culture...

...enhance your overall employability and provide you with the skills required to launch your own dog grooming business/salon. During this 12 week course... Learn about: Animal Nutrition, Customer Service, Veterinary Medicine...

...your role A genuine interest in delivering excellent customer service A logical and methodical approach to working Strong leadership skills Be punctual... Learn about: Team Training, Functional Skills Maths, Managing Conflicts...

...run an MOT Vehicle Testing Station (VTS), or who will have direct responsibility for MOT operations at a VTS in the future. This course will be of interest... Learn about: Quality Systems, Customer Service, Vehicle Testing Station...