239

Distance learning Customer Management courses

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  • Customer Management
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STARTING
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  • Year(s) 32
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  • Intensive 10
WHERE TO STUDY
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METHODOLOGY
  • Course
  • Online
  • Different dates available
  • 1 Year

... training choice for: Experienced customer services agents who need to earn an industry-recognised qualification.. Anyone recently seconded or promoted into a customer services role.. Individuals who need to earn a qualification in customer services help them complete a career change.. The Customer Service... Learn about: Customer Service... More


£90
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  • Course
  • Online
  • Different dates available

...Learn how to analyze and understand the difficult dynamics of customer service. The following course, offered by Edx, will help you improve your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who... Learn about: Customer Service... More


Free
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  • Course
  • Distance Learning
  • Different dates available

...Objectives: At the end of the home study courses students will be able to: Research and compose a statement of professional standards for your chosen industry... Learn about: Customer satisfaction, Negotiation Skills, Customer Care... More


£250
+ VAT
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  • Course
  • Online
  • Different dates available

... for decision-making within hospitality, and strategy revenue management. Upon completion of this program students will possess the knowledge and skills needed to become leaders in the hospitality industry... Learn about: Operations Management, Decision Making, Hospitality Management... More


Price on request
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  • Course
  • Online
  • Different dates available

...with organisations to achieve their goals. Learning Outcomes Improves how Careers Move and Handling clients maximising comfort Awareness of individuals... Learn about: Moving and Handling... More


£10
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  • Course
  • Distance Learning

...To encourage front-line staff to behave in ways that will help them provide a high level of service to customers... Learn about: Customer Service... More


£1,199
+ VAT
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  • Course
  • Distance Learning

...It costs six times more to gain a new customer than to keep an existing one.All of our trainers are experts in their field. Your training will be second to none. Call or email for an immediate quotation for your companies training requirements... Learn about: Customer Care... More


Price on request
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  • Course
  • Online
  • Different dates available

...Navigation and Controls: These self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime... Learn about: Online training, Complaints handling, Online Course... More


Price on request
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Save 75%
  • Training
  • Online
  • Beginner
  • Different dates available

... and the essential point of contact with the customers. Workers have a major role to play with customers to render them loyal to and reliable for their organisation. In the event of poor service, the point is not to judge your representatives’ performance but to work out the reasons for it. Workers in a service... Learn about: Customer Service, Customer Service Empowerment & Ownership, Customer Service Empowerment... More

Special Emagister price

£40 £10
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  • NVQ
  • Online

... who are changing their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service... More


Price on request
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Save 81%
  • Course
  • Online
  • Different dates available

... performance teams is the single most effective way of increasing organisational productivity and efficiency. For forward thinking organisations, there exists an immense opportunity to improve quality, increase customer satisfaction and enhance profits, by simply maximising the collaboration between existing... Learn about: Verbal Communication, Customer satisfaction, Team Training... More


£99 £19
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • 1 Year
  • Support service
  • Virtual classes

... and customers efficiently... Learn about: Telephone Communication, Sales by Phone, Communication techniques... More


£425
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Save 71%
  • Course
  • Online
  • Different dates available
  • 45 Days
  • Delivery of study materials
  • Online campus
  • Support service
Maybe a new career as a holistic therapist?

...successfully started and grown their own holistic practices. A must for anyone looking to start their career in the holistic field. When you take this course you will learn... Learn about: Stress and Anxiety, Stress Management, Holistic therapy... More

Special Emagister price

£99 £29
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Conversations with Clients - Online course
The Market Research Society (MRS)
  • Course
  • Online

... with them. The way you structure an interaction and the approach you adopt to uncovering customers' needs through effective questioning will determine whether... Learn about: Customer Service, Customer Retention, Relationship Marketing... More


£90
+ VAT
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  • Course
  • Online
  • Different dates available

...individual’s needs and wishes, and involving them in the decision making process is emphasised Health and safety risks to clients and care workers... Learn about: Moving and Handling... More


Price on request
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  • Course
  • Distance Learning

...An introduction to process management... Learn about: Customer Service... More


£899
+ VAT
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  • Training
  • Online
  • Intermediate
  • 1 Day

... Consultants Instructor: Tonia Morris , your Generational Connector, and Founder of Simply HR, LLC a Consultant and Management Firm along with a speaking... Learn about: Employee training, Employee Performance, Talent Management... More


£114
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  • Course
  • Online
  • Different dates available

... available to every customer including right to choose, right to be informed, right to safety, right to basic needs and so on How sale and purchase agreements work and what to do in case of violation of contract How to identify unfair business terms and what to do if you are a victim of unethical practices... Learn about: Online Course, Consumer rights, Consumer Rights Awareness... More


Price on request
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  • Training
  • Online
  • Intermediate
  • Different dates available

... the telephone requires powerful customer care preparation which enables you to build up a customer care or ‘Customers First' attitude to deliver a good service adequately and reliably. The ability to control the call and guide it in a positive way is one of the key skills of a telephone professional. This unit... Learn about: Communication Skills, Telephone management, Communication Training... More

Special Emagister price

£40 £10
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  • Course
  • Online

... size for Performance Management courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates... More


£295
+ VAT
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