246

Distance learning Customer Management courses

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  • Intensive 14
WHERE TO STUDY
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METHODOLOGY
Save 75%
  • Training
  • Online
  • Beginner
  • Different dates available

... and the essential point of contact with the customers. Workers have a major role to play with customers to render them loyal to and reliable for their organisation. In the event of poor service, the point is not to judge your representatives’ performance but to work out the reasons for it. Workers in a service... Learn about: Service Excellence Management, Customer Service, Customer Service Empowerment & Ownership... More

Special Emagister price

£40 £10
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  • Course
  • Distance Learning
  • Different dates available

...Objectives: At the end of the home study courses students will be able to: Research and compose a statement of professional standards for your chosen industry... Learn about: Client Management, Negotiation Skills, Persuasion Skills... More


£250
+ VAT
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  • Course
  • Online
  • Different dates available

... for decision-making within hospitality, and strategy revenue management. Upon completion of this program students will possess the knowledge and skills needed to become leaders in the hospitality industry... Learn about: Operations Management, Hospitality Management, Decision Making... More


Price on request
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Save 79%
  • Short course
  • Online
  • Intermediate
  • 365 Days
Certificate of Achievement from ABC Awards

... to the key elements of customer service and what it takes to become an effective customer service supervisor or manager. It is a comprehensive training enabling learners to develop sound of customer service techniques and how to apply them into real-world situations. The course covers the specifics of... Learn about: Customer Care, Customer Service, Customer Manager... More

Special Emagister price

£469 £99
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  • Course
  • Distance Learning

...It costs six times more to gain a new customer than to keep an existing one.All of our trainers are experts in their field. Your training will be second to none. Call or email for an immediate quotation for your companies training requirements... Learn about: Customer Care... More


Price on request
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  • Course
  • Distance Learning

...To encourage front-line staff to behave in ways that will help them provide a high level of service to customers... Learn about: Customer Service... More


£1,199
+ VAT
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  • Course
  • Online
  • Different dates available

...with organisations to achieve their goals. Learning Outcomes Improves how Careers Move and Handling clients maximising comfort Awareness of individuals... Learn about: Moving and Handling... More


£10
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  • NVQ
  • Online

... who are changing their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service... More


Price on request
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  • Course
  • Online
  • Different dates available

...Navigation and Controls: These self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime... Learn about: Online training, CPD course, CPD Accredited Online Course... More


Price on request
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • 1 Year
  • Support service
  • Virtual classes

... and customers efficiently... Learn about: Out of Voice Mail Jail, Telephone Communication, Communication techniques... More


£425
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Save 75%
  • Training
  • Online
  • Intermediate
  • Different dates available

... the telephone requires powerful customer care preparation which enables you to build up a customer care or ‘Customers First' attitude to deliver a good service adequately and reliably. The ability to control the call and guide it in a positive way is one of the key skills of a telephone professional. This unit... Learn about: Communication Skills, Customer Service, Telephone Sales... More

Special Emagister price

£40 £10
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Save 71%
  • Course
  • Online
  • Different dates available
  • 45 Days
  • Delivery of study materials
  • Support service
  • Online campus
Maybe a new career as a holistic therapist?

...successfully started and grown their own holistic practices. A must for anyone looking to start their career in the holistic field. When you take this course you will learn... Learn about: Holistic therapy, Stress and Anxiety, Massage Therapy... More

Special Emagister price

£99 £29
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Conversations with Clients - Online course
The Market Research Society (MRS)
  • Course
  • Online

... with them. The way you structure an interaction and the approach you adopt to uncovering customers' needs through effective questioning will determine whether... Learn about: Key Account Management, Customer Retention, Customer Service... More


£90
+ VAT
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Save 82%
  • Short course
  • Online
  • Intermediate
  • 365 Days
Certificate of Achievement from ABC Awards

... and techniques to keep customers happy. The course is academically helpful to learners looking to have a career in customer service management. The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Global Edulink has undergone an external quality check... Learn about: Customer Service Advisor, Service Management, Quality Training... More

Special Emagister price

£429 £79
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  • Course
  • Online

... size for Performance Management courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates... More


£295
+ VAT
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  • Course
  • Distance Learning

...An introduction to process management... Learn about: Customer Service... More


£899
+ VAT
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  • Course
  • Online
  • Different dates available

...individual’s needs and wishes, and involving them in the decision making process is emphasised Health and safety risks to clients and care workers... Learn about: Moving and Handling... More


Price on request
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  • Course
  • Online

... environment . Optional Units (examples), Customer Care, Interpersonal and Written Communication, Remote Support for Products or Services With a vibrant, modern... More


Price on request
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  • Course
  • Online
  • Different dates available

... available to every customer including right to choose, right to be informed, right to safety, right to basic needs and so on How sale and purchase agreements work and what to do in case of violation of contract How to identify unfair business terms and what to do if you are a victim of unethical practices... Learn about: Consumer Law, Consumer rights, Online Course... More


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Level 2 Parenting - Online course
Barnet and Southgate College
  • Course
  • Online

...supporting documents, activities and extra reading, you can help to prepare yourself for the incredibly rewarding adventure that is watching your children grow and thrive... More


Price on request
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