243

Distance learning Customer Management courses

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WHERE TO STUDY
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METHODOLOGY
Save 75%
  • Training
  • Online
  • Beginner
  • Different dates available

...Customer Service Effective Communication is essential for the improvement of an association. It encourages managers to perform the fundamental tasks of Organising, Management Planning, Motivating and Controlling. Hence, it can be assumed that effective communication is the backbone... Learn about: Customer Service Effective Communication, Effective Communication, Customer Services... More

Special Emagister price

£40 £10
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  • Course
  • Online
  • Different dates available

...The Diploma of Customer Contact reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.. Course Delivery This course is delivered... Learn about: Skills and Training, Quality Training, IT Development... More


Price on request
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  • Course
  • Online
  • Different dates available

...This course is composed of 12 modules available for you to access and review at your own pace. Purchase this course for just £399. As customers have more avenues to voice their 'Likes' and dislikes of a brand or company, it has become very difficult for businesses to change their mindset... Learn about: Customer interaction, Customer behaviour, Marketing Campaign... More


£399
+ VAT
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  • Course
  • Distance Learning

...To resolve customer complaints and achieve positive outcomes by understanding why customers have problems... Learn about: Customer Service... More


£649
+ VAT
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Effective Customer Care (Level 2 Certificate) - A Home Study, Distance Learning Course - Distance Learning
4.3 2 opinions
eDistance Learning
  • Course
  • Distance Learning
  • Different dates available
  • 12 Months

...The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the programme is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service. It will highlight the... Learn about: Customer Manager, Customer Care... More


£299
VAT inc.
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  • Course
  • Distance Learning
  • Beginner
  • Different dates available
  • 12 Months

...If you want to develop your knowledge of Effective Customer Care so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you. The Distance Learning Certificate in Effective Customer... Learn about: Customer Service, Customer Care, Effective Customer Care... More


£260
+ VAT
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  • Course
  • Distance Learning
  • Different dates available
  • 1 Year
  • Personal tutor
  • Support service
  • Delivery of study materials

...Learn how to provide excellent customer service. This course teaches you a range of techniques that creates excellent customer service. Learn how to identify the needs of your customers. Create a strategy for service excellence. Learn how to evaluate and observe the effectiveness your service... Learn about: Customer Service Excellence, Customer Retention, Customer Needs... More


£250
VAT inc.
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  • HNC
  • Online

...in Hospitality/Food related matters. This course runs over a two year period. With a vibrant, modern and innovative learning environment, the College... More


Price on request
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  • Course
  • Online
  • Different dates available

...• Essential Skills in Communication, Application of Number • Personal and social development (QCF) • Employability skills (QCF) • Professional & technical skills (QCF)... More


Price on request
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  • Course
  • Online
  • Intermediate
  • Different dates available

... their needs and expectations. It also examines how you can use customer relationship management tools to help identify and manage customer expectations in order to maintain competitive advantage... Learn about: Time management, Clear Communication, Positive language... More


£192
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Save 75%
  • Training
  • Online
  • Beginner
  • Different dates available

... between those customers and the organisation; therefore, a more relaxed and confident approach can be taken. This insightful unit offers a complete introduction to dealing with unprofitable customers, identifying them and evaluating the customer’s behaviour, database and value analysis. It also describes... Learn about: Customer Service, Customers care, Customer Service Dealing with Unprofitable Customers... More

Special Emagister price

£40 £10
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  • Course
  • Online
  • Different dates available

...Learn How to Deal with Difficult Customers and Situations Handling difficult customers may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges difficult customers pose and extend these skills to handling difficult people and situations throughout your daily... Learn about: Skills and Training, IT Management... More


Price on request
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  • Course
  • Online
  • Beginner
  • July

... engagement, innovation and retention • Review five management techniques that will lead to better communication and results with millennials... Learn about: American workforce, Talent Management... More


£116
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  • Course
  • Distance Learning

...To teach the key customer service skills necessary to retain customers... Learn about: Customer Relationship Management, Customer Retention, Customer Service... More


£799
+ VAT
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Customer Service (Level 3 Diploma) - A Home Study, Distance Learning Course - Distance Learning
4.5 1 opinion
eDistance Learning
  • Course
  • Distance Learning
  • Intermediate
  • Different dates available
  • 12 Months

...This Home Learning programme has been developed to enable those working, or hoping to work, in a customer service role, in any type of organisation or context, to acquire and develop, a level of understanding and skills that will help them to service customer requirements in a professional... Learn about: Customer Service, Customer Care... More


£349
VAT inc.
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  • Course
  • Distance Learning
  • Intermediate
  • Different dates available
  • 12 Months

...This Distance Learning Customer Service Excellence course is designed for people who wish to gain an understanding of principles and practice of Customer Service Excellence. The objectives of this course are to: •Understand excellent service and why it is important •Define service excellence... Learn about: Project Plan, Quality Systems, Customer Service Skills... More


£275
+ VAT
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Sales and Marketing, University 1st and 2nd Year (Level 4 and 5) - Distance Learning course
4.5 excellent 4 opinions
ONLINE BUSINESS SCHOOL
  • Course
  • Distance Learning
  • 2 Years

...Would you like to be a successful sales and marketing professional? This course imparted by Online Business School could make this possible. The Undergraduate Level 4 (Sales and Marketing) and Level 5 (Extended Diploma in Management) are a 240 credit course designed to fast track students... Learn about: Customer Service, Communication Skills, Service Management... More


£1,600
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  • Course
  • Online

... a Customer Services or Housing Management background, who want to achieve a recognised professional qualification. The course is also open to members... More


Price on request
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Managing Complaints - Online course
Global Management Academy
  • Short course
  • Online
  • Beginner
  • Different dates available

...Market research tells us that for every customer complaint a business receives, many more customers have valid complaints they don't bother to tell you about. Research also shows that dissatisfied customers will tell more people about their experience than a happy customer. The impact a complaint... Learn about: Customer Care, Angry Customers, Customer Service... More


£59
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  • Course
  • Online
  • Intermediate
  • Different dates available

...The leading market analysis IT research and advising firm, Gartner, has stated it costs eight to ten times more to acquire new customers than it does to retain existing ones. Retaining customers begin with good customer service. Customer service is the first, and perhaps only, contact for customers... Learn about: Ability to read, Customer Service, Product Knowledge... More


£220
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