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Distance and online learning Customer Service courses
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Virtual classes
- Delivery of study materials
- Online campus
- Support service
... for today’s competitive job market, this course helps learners strengthen their communication, teamwork and service delivery abilities—skills that employers value highly in customer-facing roles. It is suitable for those starting their career or wishing to refresh their existing customer service knowledge... Learn about: Service Assistant, Excellent Customer Service, Enduring stress...
- Course
- Online
- Different dates available
...realize they have little or no phone etiquette. Course Curriculum Diploma in Customer Service: Telephone Etiquette Module One – Getting Started 01:00:00... Learn about: Communication Training, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
- Virtual classes
- Delivery of study materials
- Online campus
- Support service
... with the importance of strong and consistent communication, the art of dealing with difficult Customers, how to handle complaints, the value of Customer loyalty and so much more besides. Take that first important step towards a fulfilling lifelong career as a Customer Service specialist right... Learn about: Customer Service, Communication Training...
- NVQ
- Online
- Different dates available
- 3h
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
...of Exercise Professionals (REPs) at level 2 & CIMSPA The aim of this Level 2 Certificate in Fitness Instructing qualification is to train learners... Learn about: Gym sessions, Develop learner’s, Customer Service...
- Course
- Online
- Different dates available
- 1 Year
- Virtual classes
- Support service
- Delivery of study materials
- Online campus
...or those seeking a flexible online training option will also find the content accessible and supportive. The Tour Manager Training course is suitable... Learn about: Social Media, Customer Service, Travel and Tourism...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 1 Year
...The Certificate provides a more comprehensive programme that builds and broadens the skills and knowledge gained in the Award (please note candidates... Learn about: Customer Service, Management Planning, Communication Training...
- Vocational qualification
- Online
- Different dates available
- 244h
...ILM LEVEL 3 DIPLOMA IN LEADERSHIP AND MANAGEMENT WITH SUSSEX COAST COLLEGE? The College has 25 years’ experience of delivering education & training... Learn about: Customer Service, Quality management, Leadership & Management...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...of which at least 27 credits must be selected from Level 3 units. Thirteen credits must be completed from Group a Mandatory Units. Mandatory Units Manage... Learn about: Customer Service, Business and Administration, Business Administration...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Support service
- Virtual classes
...This course is also a strong fit for those already working in office roles who want to expand their knowledge of legal procedures, improve accuracy... Learn about: Court system, Legal Secretary, Ms Office...
- NVQ
- Online
- Different dates available
- 1 Year
- Support service
- Virtual classes
- Delivery of study materials
- Online campus
...Formatting Tasks Working with Styles Formatting the Page Sharing Your Document Proof Reading Introduction to Proofreading What does a Proofreader... Learn about: Customer Service, Legal Secretary...
- NVQ
- Online
- Different dates available
- 12 Months
- Delivery of study materials
- Online campus
...understanding and skills required to work in a senior role with adults in an adult care setting. The qualification prepares you to manage complex situations... Learn about: Team Leader, Customer Service, Professional development...
NCFE CACHE Level 2 Diploma in Health and Social Care (Adults) for England - Distance Learning course
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...This qualification will enable you to develop the knowledge and skills required when working with adults in health and social care environments in a supervised... Learn about: Customer Care, English Language, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 11h - 1 Year
- Virtual classes
- Delivery of study materials
- Support service
- Online campus
...to improve their administrative skills, gain confidence in handling legal documents, or strengthen their CV with industry-relevant knowledge... Learn about: Minute Taking, Legal Secretary, Ms Word...
- NVQ
- Online
- Different dates available
- 1 Year
- Virtual classes
- Online campus
- Support service
- Delivery of study materials
...Diploma in Sales and Marketing Mock Exam Mock Exam- Diploma in Sales and Marketing Final Exam Final Exam- Diploma in Sales and Marketing... Learn about: Customer Service, Market Research, Sales Marketing...
- NVQ
- Online
- Different dates available
- 165h - 12 Months
- Virtual classes
- Delivery of study materials
- Online campus
- Support service
...These are completed after navigating through the corresponding lessons and writing your answers to assignment questions. Once these have been read... Learn about: Business and Administration, Administrative Services, Customer Service...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
- Personal tutor
- Delivery of study materials
...It covers a wide range of areas including supporting individuals with their physical and emotional care, daily living needs and health care procedures... Learn about: Team management, Team Leader, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Support service
- Virtual classes
..., improve accuracy, and develop the confidence needed to support teams, managers, and clients. By exploring topics such as email management, customer communication, data handling, and professional record-keeping, the course equips learners with relevant and transferable skills valued in office-based roles... Learn about: Ms Word, Office IT, Microsoft Word...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
... professional documents and effectively manage your time. You also gain role-specific competencies in keeping a good telephone manner, gatekeeping and providing excellent customer service. Many of the skills you learn through this course are transferable across a range of fields, giving you even more chances... Learn about: Managing time, Customer Service, Communication Skills...
- NVQ
- Online
- Different dates available
- 215h - 12 Months
- Support service
- Online campus
- Virtual classes
- Delivery of study materials
...(35 hours) Understand the management of team performance Understand the management of underperformance in the workplace Understand the principles of conflict... Learn about: Customer Service, Team Training...
- Course
- Distance Learning
...Strategy Manufacturing Improvement Techniques Introduction to Logistics Logistics Type Service Supply Chain in a Logistics Environment Types of Logistics... Learn about: Team Performance, Supply Management, Team Bonding...
- Course
- Online
- Different dates available
- 18h - 1 Year
- Delivery of study materials
- Online campus
- Virtual classes
- Support service
... and welcoming front-desk experience in any setting, including corporate offices, education, hospitality, healthcare, and customer-facing environments... Learn about: MS Excel, Microsoft Excel, Ms PowerPoint...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Support service
- Virtual classes
- Online campus
...Module Eight – Organizing Your Binder Module Nine – What Not to Include in the Procedure Guide Module Ten – Share Office Procedure Guide Module Eleven... Learn about: Communication Skills, IT Law, Ms Office...
- NVQ
- Online
- Different dates available
- 160h - 12 Months
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
...Choosing to study our Level 2 Retail Operations Certificate can provide you with a solid foundation of knowledge that can ensure the continued sales and customer loyalty of those invested in your business. The reality is – the retail world is incredibly competitive. Every business is trying... Learn about: Selling Process, Retail Selling, Health and Safety...