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Distance and online learning Customer Service courses
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
... for today’s competitive job market, this course helps learners strengthen their communication, teamwork and service delivery abilities—skills that employers value highly in customer-facing roles. It is suitable for those starting their career or wishing to refresh their existing customer service knowledge... Learn about: Enduring stress, Excellent Customer Service, Customer Service...
- Course
- Online
- Different dates available
...realize they have little or no phone etiquette. Course Curriculum Diploma in Customer Service: Telephone Etiquette Module One – Getting Started 01:00:00... Learn about: Communication Training, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
- Online campus
- Support service
- Virtual classes
- Delivery of study materials
... with the importance of strong and consistent communication, the art of dealing with difficult Customers, how to handle complaints, the value of Customer loyalty and so much more besides. Take that first important step towards a fulfilling lifelong career as a Customer Service specialist right... Learn about: Communication Training, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Support service
- Online campus
- Virtual classes
...a hotel manager has to complete as part of their job responsibilities... Learn about: Hospitality Management, Customer Service, Telephone answering...
- Course
- Online
- Different dates available
- 1 Year
- Support service
- Virtual classes
- Online campus
- Delivery of study materials
...or those seeking a flexible online training option will also find the content accessible and supportive. The Tour Manager Training course is suitable... Learn about: Customer Service, Tourism and UK, Social Media...
- NVQ
- Online
- Different dates available
- 3h
- Virtual classes
- Online campus
- Support service
- Delivery of study materials
...of Exercise Professionals (REPs) at level 2 & CIMSPA The aim of this Level 2 Certificate in Fitness Instructing qualification is to train learners... Learn about: Fitness exercise, Customer Service, Develop learner’s...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 1 Year
...The Certificate provides a more comprehensive programme that builds and broadens the skills and knowledge gained in the Award (please note candidates... Learn about: Line Management, Customer Service, Communication Training...
- Vocational qualification
- Online
- Different dates available
- 244h
...ILM LEVEL 3 DIPLOMA IN LEADERSHIP AND MANAGEMENT WITH SUSSEX COAST COLLEGE? The College has 25 years’ experience of delivering education & training... Learn about: Customer Service, Quality management, Team Leader...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Support service
- Virtual classes
...This course is also a strong fit for those already working in office roles who want to expand their knowledge of legal procedures, improve accuracy... Learn about: Customer Service, Office IT, LEGAL SECRETARIES...
- NVQ
- Online
- Different dates available
- 1 Year
- Support service
- Online campus
- Delivery of study materials
- Virtual classes
...Formatting Tasks Working with Styles Formatting the Page Sharing Your Document Proof Reading Introduction to Proofreading What does a Proofreader... Learn about: Customer Service, Legal Secretary...
- NVQ
- Online
- Different dates available
- 12 Months
- Delivery of study materials
- Online campus
...understanding and skills required to work in a senior role with adults in an adult care setting. The qualification prepares you to manage complex situations... Learn about: Professional development, Interpersonal Communication, Customer Service...
NCFE CACHE Level 2 Diploma in Health and Social Care (Adults) for England - Distance Learning course
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...This qualification will enable you to develop the knowledge and skills required when working with adults in health and social care environments in a supervised... Learn about: Communication Skills, Skills Communication, Social Skills...
- Course
- Online
- Intermediate
- Different dates available
- 11h - 1 Year
- Delivery of study materials
- Online campus
- Support service
- Virtual classes
...to improve their administrative skills, gain confidence in handling legal documents, or strengthen their CV with industry-relevant knowledge... Learn about: Proof Reading, Telephone Etiquette, Legal Secretary...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Support service
- Online campus
- Virtual classes
...Diploma in Sales and Marketing Mock Exam Mock Exam- Diploma in Sales and Marketing Final Exam Final Exam- Diploma in Sales and Marketing... Learn about: Sales Training, Market Research, Sales and marketing...
- NVQ
- Online
- Different dates available
- 165h - 12 Months
- Virtual classes
- Online campus
- Support service
- Delivery of study materials
...These are completed after navigating through the corresponding lessons and writing your answers to assignment questions. Once these have been read... Learn about: Customer Service, Business and Administration, Administrative Services...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
- Personal tutor
- Delivery of study materials
...It covers a wide range of areas including supporting individuals with their physical and emotional care, daily living needs and health care procedures... Learn about: Social care, Health and Social Care, Career planning...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Virtual classes
- Support service
..., improve accuracy, and develop the confidence needed to support teams, managers, and clients. By exploring topics such as email management, customer communication, data handling, and professional record-keeping, the course equips learners with relevant and transferable skills valued in office-based roles... Learn about: Ms PowerPoint, Business Writing, Communication Training...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
... professional documents and effectively manage your time. You also gain role-specific competencies in keeping a good telephone manner, gatekeeping and providing excellent customer service. Many of the skills you learn through this course are transferable across a range of fields, giving you even more chances... Learn about: Managing time, Office IT, Verbal Communication Skills...
- NVQ
- Online
- Different dates available
- 215h - 12 Months
- Delivery of study materials
- Online campus
- Support service
- Virtual classes
...(35 hours) Understand the management of team performance Understand the management of underperformance in the workplace Understand the principles of conflict... Learn about: Customer Service, Team Training...
- Course
- Distance Learning
...Strategy Manufacturing Improvement Techniques Introduction to Logistics Logistics Type Service Supply Chain in a Logistics Environment Types of Logistics... Learn about: Team Leader, Team Training, Team Motivation...
- Course
- Online
- Different dates available
- 18h - 1 Year
- Delivery of study materials
- Support service
- Online campus
- Virtual classes
... administrative environments, ensuring learners can provide excellent first-point-of-contact service. Whether learners want to begin a career as a receptionist, upgrade existing skills, or transition into administrative roles, this diploma offers strong, job-relevant knowledge that adds clear value to... Learn about: MS Excel, Microsoft Excel, Communication Skills...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Virtual classes
- Online campus
- Support service
...Module Eight – Organizing Your Binder Module Nine – What Not to Include in the Procedure Guide Module Ten – Share Office Procedure Guide Module Eleven... Learn about: Communication Skills, Legal Secretary, Customer Service...
- NVQ
- Online
- Different dates available
- 160h - 12 Months
- Support service
- Online campus
- Delivery of study materials
- Virtual classes
... to efficiently deliver retail services and manage your sale processes, to exploring the impact security can have on your business; in just one year you can be one step closer to taking your business to where you want it to be. Please Note: In order to complete certain aspects of this course learners will... Learn about: Retail Sector, Consumer Law, Retail Selling...