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Distance and online learning Customer Service courses
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Support service
- Virtual classes
- Online campus
- Delivery of study materials
... for today’s competitive job market, this course helps learners strengthen their communication, teamwork and service delivery abilities—skills that employers value highly in customer-facing roles. It is suitable for those starting their career or wishing to refresh their existing customer service knowledge... Learn about: Enduring stress, Excellent Customer Service, Customer Service...
- Course
- Online
- Different dates available
...realize they have little or no phone etiquette. Course Curriculum Diploma in Customer Service: Telephone Etiquette Module One – Getting Started 01:00:00... Learn about: Communication Training, Customer Service...
- Course
- Online
- Intermediate
- October
- 2h
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
...plan to make changes in line with current circumstances that will delight new and existing customers... Learn about: Customer Care, Customer Service Post Lockdown, Excellent Customer...
- NVQ
- Online
- Different dates available
- 3h
- Support service
- Delivery of study materials
- Online campus
- Virtual classes
...of Exercise Professionals (REPs) at level 2 & CIMSPA The aim of this Level 2 Certificate in Fitness Instructing qualification is to train learners... Learn about: Fitness exercise, Customer Service, Gym sessions...
- Course
- Online
- Different dates available
- 1 Year
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
...or those seeking a flexible online training option will also find the content accessible and supportive. The Tour Manager Training course is suitable... Learn about: Business and Management, Customer Service, Travel Tourism...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 1 Year
...The Certificate provides a more comprehensive programme that builds and broadens the skills and knowledge gained in the Award (please note candidates... Learn about: Line Management, Customer Service, Management Planning...
- Vocational qualification
- Online
- Different dates available
- 244h
...ILM LEVEL 3 DIPLOMA IN LEADERSHIP AND MANAGEMENT WITH SUSSEX COAST COLLEGE? The College has 25 years’ experience of delivering education & training... Learn about: Customer Service, Team Leader, Quality management...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...of which at least 27 credits must be selected from Level 3 units. Thirteen credits must be completed from Group a Mandatory Units. Mandatory Units Manage... Learn about: Business Studies, Business Environment, Business Organisation...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Support service
- Virtual classes
...This course is also a strong fit for those already working in office roles who want to expand their knowledge of legal procedures, improve accuracy... Learn about: LEGAL SECRETARIES, Legal Secretary, Court system...
- NVQ
- Online
- Different dates available
- 1 Year
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
...Formatting Tasks Working with Styles Formatting the Page Sharing Your Document Proof Reading Introduction to Proofreading What does a Proofreader... Learn about: Legal Secretary, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
- Online campus
- Delivery of study materials
...understanding and skills required to work in a senior role with adults in an adult care setting. The qualification prepares you to manage complex situations... Learn about: Customer Service, Professional development, Team Leader...
NCFE CACHE Level 2 Diploma in Health and Social Care (Adults) for England - Distance Learning course
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...This qualification will enable you to develop the knowledge and skills required when working with adults in health and social care environments in a supervised... Learn about: Customer Care, Customer Service, Communication Skills...
- Course
- Online
- Intermediate
- Different dates available
- 11h - 1 Year
- Support service
- Online campus
- Virtual classes
- Delivery of study materials
...to improve their administrative skills, gain confidence in handling legal documents, or strengthen their CV with industry-relevant knowledge... Learn about: Proof Reading, Ms Word, Minute Taking...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Virtual classes
- Online campus
- Support service
...Diploma in Sales and Marketing Mock Exam Mock Exam- Diploma in Sales and Marketing Final Exam Final Exam- Diploma in Sales and Marketing... Learn about: Sales Marketing, Customer Service, Sales Training...
- NVQ
- Online
- Different dates available
- 165h - 12 Months
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
...These are completed after navigating through the corresponding lessons and writing your answers to assignment questions. Once these have been read... Learn about: Business Administration, Business and Administration, Diary systems...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
- Delivery of study materials
- Personal tutor
...It covers a wide range of areas including supporting individuals with their physical and emotional care, daily living needs and health care procedures... Learn about: Health and Social Care, Customer Service, Social care...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Support service
- Virtual classes
..., improve accuracy, and develop the confidence needed to support teams, managers, and clients. By exploring topics such as email management, customer communication, data handling, and professional record-keeping, the course equips learners with relevant and transferable skills valued in office-based roles... Learn about: Office IT, MS Excel, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
... professional documents and effectively manage your time. You also gain role-specific competencies in keeping a good telephone manner, gatekeeping and providing excellent customer service. Many of the skills you learn through this course are transferable across a range of fields, giving you even more chances... Learn about: Verbal Communication Skills, Customer Service, Managing time...
- NVQ
- Online
- Different dates available
- 215h - 12 Months
- Delivery of study materials
- Support service
- Virtual classes
- Online campus
...(35 hours) Understand the management of team performance Understand the management of underperformance in the workplace Understand the principles of conflict... Learn about: Team Training, Customer Service...
- Course
- Distance Learning
...Strategy Manufacturing Improvement Techniques Introduction to Logistics Logistics Type Service Supply Chain in a Logistics Environment Types of Logistics... Learn about: Supply Management, Supply Chain Management, Team Motivation...
- Course
- Online
- Different dates available
- 18h - 1 Year
- Virtual classes
- Delivery of study materials
- Online campus
- Support service
... administrative environments, ensuring learners can provide excellent first-point-of-contact service. Whether learners want to begin a career as a receptionist, upgrade existing skills, or transition into administrative roles, this diploma offers strong, job-relevant knowledge that adds clear value to... Learn about: Customer Service, Ms Office, Wrapping Up...
- NVQ
- Online
- Different dates available
- 1 Year
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
...Module Eight – Organizing Your Binder Module Nine – What Not to Include in the Procedure Guide Module Ten – Share Office Procedure Guide Module Eleven... Learn about: Quality Training, Communication Skills, Office IT...
- NVQ
- Online
- Different dates available
- 160h - 12 Months
- Virtual classes
- Delivery of study materials
- Online campus
- Support service
... to efficiently deliver retail services and manage your sale processes, to exploring the impact security can have on your business; in just one year you can be one step closer to taking your business to where you want it to be. Please Note: In order to complete certain aspects of this course learners will... Learn about: Customer Service, Consumer Law, Selling Process...