Online Telephone Skills courses

YOUR CURRENT SELECTION
  • Telephone Skills
  • Online / Distance
METHOD AND LOCATION
PRICE
  • £1,000
  • £500
  • £200
  • £100 or less
SUBJECT AREA
COURSE TYPE
  • All 16
  • Course 12
  • Training 2
  • Further Education 2
STARTING
  • In 30 days 2
  • In 3 months 2
  • In 6 months 2
  • In 9 months 2
  • In 1 year 2
  • In over a year 2
LEVEL
  • All levels 6
  • Beginner 2
  • Intermediate 4
DURATION
  • Hours 4
  • Days 0
  • Weeks 1
  • 3 months 3
  • 6 months 0
  • 9 months 0
  • Year(s) 2
-- Select --
16 results
Reception Academy
Improve your telephone manner

... telephone handling in just one day and without leaving your home. Candidates can print materials directly as well as listening the audio voiceovers as many times as you find necessary. The learning process is completely flexible and has been designed with a practical approach. At the... Learn about: Conflict Resolution, Telephone Skills, Persuasion Skills...

  • Course
  • Online
  • 1 Day
  • Flexible
  • Support service
  • Personal tutor
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£20
VAT inc.
Ed-next

... etiquette may be the difference between an average and exceptional customer service experience. This course discusses the role telephones play in the customer service industry... Learn about: Customer Service, Skills and Training...

  • Course
  • Online
  • Flexible
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Price on request
Courses For Success

...Learn How Important it is to Develop Better Telephone Communication Skills The meaning of Telephone Etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can be the special... Learn about: Skills and Training, Communication Training, Office IT...

  • Course
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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Price on request

...To give all staff members the skills to use the telephone effectively in a business context... Learn about: Customer Care, Persuasion Skills, Influencing Skills...

  • Course
  • Online
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£799
+ VAT
Telephone Collections - Online course Institute of Credit Management

...This is an ideal training webinar for those who need a brief overview of telephone collections. It covers key areas of telephone collection, provides pointers for successful collection and gives tips to put into practice immediately. Suitable for: Credit controllers... Learn about: Customer Care, Effective Communication, Call Handling...

  • Training
  • Online
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£97
VAT inc.

...Training to help the conversion of enquiries into business Learndirect eCourses are designed to be completed at the pace of the learner and are delivered in bite-sized chunks... Learn about: Call Centre, Negotiation Skills, Persuasion Skills...

  • Course
  • Online
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£35
VAT inc.
Brentwood Open Learning College

..., and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also explain about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call... Learn about: Certificate in Telemarketing (Level 3)...

  • Course
  • Intermediate
  • Online
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Special Emagister price

£395 £139
VAT inc.
Reception Academy

...This exciting “Listen and learn” course is ideal for those who are looking to improve their English Language Skills for the Hospitality Industry. Through listening and comprehension exercises you can continue your professional development and career progression from the comfort of your own home... Learn about: Skills and Training, Customer Service, Reception Skills...

  • Course
  • Beginner
  • Online
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£24
+ VAT
Courses For Success

... practical skills and confidence to lift your sales numbers or even improve the value of a sales team once you move into a management position, all of this contributing to the growth and success of your workplace. By the end of Certificate In Call Centre Training Online Course, you will be able to: Define... Learn about: Call Centre, Sales Training, IT Management...

  • Course
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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Price on request

... other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also explain about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call... Learn about: Telemarketing course online...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
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£385
VAT inc.

...The following course, offered by Udemy, will help you improve your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who want to enhance their professional career. Sign up for more information!... Learn about: Sales Organizations, Sales Training...

  • Course
  • Online
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Free

...Keep relationships intact Deal with family, friends, and neighbours Set work priorities Communicate with manager and co-workers Plan together and anticipate problems...

  • Training
  • Online
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Price on request

..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete... Learn about: Customer Care, Customer Service Skills...

  • NVQ
  • Online
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Free

... and telephone skills instead of asking for qualifications. Temporary work ('temping') can be a good way of getting experience that may lead to permanent jobs... Learn about: Customer Care, Persuasion Skills, Negotiation Skills...

  • Course
  • Online
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£250
VAT exempt
Brentwood Open Learning College

... and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Call Centre Certificate Course, Call Centre...

  • Course
  • Intermediate
  • Online
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Special Emagister price

£395 £139
VAT inc.
Reception Academy

...This wonderful "Listen & Learn" audio course is ideal for those who are looking to improve their English Language Skills for the Hospitality Industry. It will help you to continue your professional development and career progression from the comfort of your home. We also recommend this Audio... Learn about: Audio competence, Guest Expectations, English Language...

  • Course
  • Beginner
  • Online
  • Flexible
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£9
+ VAT

.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Call Handling, Call Centre...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
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£385
VAT inc.

...NVQ Level 3 in Customer Service To complete this course you will have to complete three mandatory units focused on your customer services role and... Learn about: Customer Service Skills, Customer Care...

  • NVQ
  • Online
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Price on request

... employer you could work from an office or a customer service desk. In office-based jobs you would spend a lot of your time on the telephone (possibly... Learn about: Oral Communication, Influencing Skills, Verbal Skills...

  • Course
  • Online
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£200
VAT exempt