Sales and Marketing Courses
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Consultancy Skills
Phoenix Training
Consultancy Skills Course Aim: The aim of the workshop is to provide delegates with a range of consultancy approaches, tools and techniques when working with clients and with opportunities to practise them on case studies, live situations and tasks....
(Sales Skills Workshop in London)
£1,850 + VAT
Contract negotiation
The In-House Training Company
Successful contract negotiation Overview A highly practical two-day programme, with a strong emphasis on practical exercises, for all those involved in contract negotiation. Training objectives This course will help the participants to: Appreciate th...
(Sales Management Workshop in Hertfordshire)
Workshop
- in Harpenden
- Inhouse
- 2 Days
£ On request
Exceptional Customer Service
Business Enhancement Training
Exceptional Customer Service Training Course Set your Organisation apart from the competition - Give Exceptional Customer Service! The Exceptional Customer Service Training course will teach you how to 'Go the Extra Mile' for your Customers, handle i...
(Other Sales Course in London)
£295 + VAT
Building a customer mentality
The In-House Training Company
in management skills for the London School of Marketing, delivering part of a programme working towards Chartered Institute of Marketing qualifications. She is herself highly qualified and experienced, with a Diploma in Performance Coaching (Business...
(Customer Management Course in Hertfordshire)
Course
- in Harpenden
- Inhouse
- 1 Day
£ On request
Management through communication
Bladonmore Training
Management through communication Whatever the size of your business, clear communication is essential to successful management. This management training course gives delegates the means to acquire or improve the communications skills they need to get...
(Other Corporate Communication Training in London)
£ On request
Writing For The Web
Academy Class
Course objectives: At the end of this one day writing for the web training course we aim for you to be able to apply our practical guidelines for creating clear, compelling online copy, including: how to structure your pages and create layouts that a...
(Creative Advertising Course in Glasgow)
£397 + VAT
Customer Care in Practice
NCC Home Learning
Customer Care in Practice The Customer Care in Practice is a recognised qualification and will teach you to plan, implement and monitor the best customer care techniques for your business. The qualification provides information on how to interact wit...
£234 + VAT
Customer Service NVQ Level 2
Aurelia Training
Customer Service NVQ Level 2 Assessment is based on what they know and can do. Candidates will be asked to show that they are competent by providing evidence that they: · Can perform identified tasks consistently to the required standard. · Have appr...
(Customer Management Vocational in )
Free
Customer Satisfaction Measurement
JPD Training
Customer Satisfaction Measurement A one-day course on the use of customer surveys to measure customer satisfaction "Well presented, clear and concise. Will be very useful for company's further surveys." Roger Drewett, Manager, Market Planning, UES St...
(Customer Management Course in Cheshire)
£319 + VAT
Key Account Management
WWP Training Limited
Understanding your account environment -Account manager role - Where am I now? -SWOT analysis of an account -Politics -Competitive activity -Decision processes Creating strategic outcomes for business -Understand the return on investment of product o...
(Customer Management Course in Berkshire)
£840 + VAT
Face-To-Face Selling
CSE-Demos Training and Development
, delegates learn from their mistakes and develop their strengths and new skills. Who should attend Sales executives... approach to client sales meetings. Course objectives By the end of this highly practical two-day course, you will: > Put...
(Sales Skills Workshop in London)
£539 + VAT
Complete Telesales Skills
Natural Training
sales role is on the phone, and you feel you could be more effective, then this workshop is for you. Quite often you may find...
(Sales Skills Workshop in London)
£295 + VAT
Internal Communications
CSE-Demos Training and Development
with others including HR and marketing Internal Communications Strategy > Formulating a strategy > Messages with impact...
(Public Relations Workshop in London)
£569 + VAT
Dealer/Distributor Management
Advanced Training
Dealer/distributor management Features Why Distributors? Definition of a distributor/dealer Their unique marketing window Their unique marketing benefits What to look for when choosing them Benefits of working through dealers Distributor Management...
(Sales Management Workshop in )
£ On request
Negotiation techniques
The In-House Training Company
Negotiating tricks and traps - and how to deal with them The top ten dirty tricks Neutralising approaches How sales people...
(Sales Management Workshop in Hertfordshire)
Workshop
- in Harpenden
- Inhouse
- 2 Days
£ On request
Complaints Management
JPD Training
Complaints Management Why you should attend There is growing evidence that complaints well handled can result in higher levels of customer satisfaction and loyalty. This one day course will examine the complaints process from both the organisation's...
(Sales Skills Course in London)
£324 + VAT
Bid And Tender Management
Hemsley Fraser
Course objectives: The course will cover the entire bid cycle. It will provide you with proven and effective business tools and methods to: Evaluate and analyse bid requirements. Align your approach to what your customer wants. Determine and target t...
(Sales Management Course in London)
£899 + VAT
Essential Negotiation Skills
MRS (The Market Research Society)
Essential Negotiation Skills Objective This course helps you to: use effective negotiation skills to maintain a strong relationship with clients or suppliers whilst dealing with the range of delivery issues that can undermine both profitability and c...
(Sales Skills Course in London)
£445 + VAT
Critical Elements of Customer Care
focus4training
Critical Elements of Customer Care- 1 Da y The ability to build and maintain rapport with customers is an essential business skill. The challenge of meeting customer expectations requires the ability to perceive customer requirements and respond appr...
(Other Sales Course in Leicestershire)
£125 + VAT
Achieving Excellence In Customer Care
WWP Training Limited
Course objectives: On completion of this programme, you will be able to: -Understand the impact that each of us has on the customer and the organisation -Explore the meaning and importance of customer care and identify your customers -Recognise our r...
(Customer Management Course in London)
£840 + VAT
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