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Customer Management courses
- Course
- Online
- Different dates available
...customer service policy promote consistency in how customers are treated and keep customers happy. Course Curriculum Level 2 Certificate in Customer Service... Learn about: Email Servers, Message List, Email Advertising...
- Course
- Online
- Intermediate
- Different dates available
...to build strong customer relationships, motivate service teams, and maintain high service quality across different business environments. Designed for modern workplaces... Learn about: Handling Complaints, Customer Service, Communication Skills...
- Course
- Distance Learning
- Advanced
- December
...capable leadership is one of few things every organisation has in common. In the absence of talented leadership, the workforce – and by extension the entire... Learn about: Team Leader, Leadership Skills, Leadership Course...
- NVQ
- Online
...which involve customer contact. There are no formal requirements but you must be working in a customer facing role. Course Content Qualification structure... Learn about: Customer Service...
- A Level
- Sketty
- Different dates available
...(combined qualification) Essential Skills Wales Level 1 in Communication and Level 1 in Application of Number Employee Rights and Responsibilities... Learn about: Customer Service...
- Course
...and a portfolio of support material which you will build up containing assignments, case studies and testimony evidence through the e-portfolio... Learn about: Customer Service...
- Course
- Coventry
...What often frustrates customers is the fact that many of these grievances could be so easily avoided with thought, planning and training. This module...
- Course
- London
- Intermediate
- Different dates available
...Is our customer service the best possible representation of our brand? Businesses and consumers have a very different relationship than they did a few decades ago... Learn about: Wiki Library, Customer Experience, Customer Service...
- Course
- London
...service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing. It is suitable for candidates... Learn about: Customer Service...
- Course
- Leicester
- Different dates available
...Understand how to resolve customers problems and complaints Unit 4 -Understand customers and customer retention Unit 5 -Understand how to monitor customer... Learn about: Customer Service...
- A Level
- Sketty
- Different dates available
...Can influence what happens in work Use the organisation’s rules and systems flexibly to deliver good service Question the way things are done and suggest... Learn about: Customer Service...
- Course
- Worcester
- Different dates available
...What can I do next Three months before completing this Apprenticeship framework a review will take place with yourself and your employer to discuss progression... Learn about: Customer Service...
- Course
- Barnet
...Call Centre Officers and Assistants and Representatives/Agents What will I study ? Level 2 Diploma in Customer Service. Level 1 English, Maths and... Learn about: Customer Service...
- Vocational qualification
- Chelmsford
- 1 Day
...How will I be Assessed? : Internal assessment. Entry Requirements: None. Costs: 175 Group prices available upon request... Learn about: Customer Service...
- Course
- Skipton
- Different dates available
...part in the customer experience. Good communication skills and professional handling of customer enquiries is key. An Apprenticeship can help you to develop... Learn about: Skills and Training, Customer Service...
- Course
- Amersham
...whether you are a young person soon to leave school or an adult looking to retrain or enhance your job prospects by gaining new skills, then we have something for... Learn about: Customer Service...
- Course
...can help to provide a competitive edge to a company. NVQ – Level 2 NVQ Certificate in Customer Service. Technical Certificate – Level 2 Certificate in Customer Service... Learn about: Customer Service...
- Course
- Enfield
- Intermediate
- 6 Months
...Manage personal and professional development- Resolve customers' problems The remaining credits can be completed from any of up to 30 optional units selected... Learn about: Business marketing and management, Customer Care, Client satisfaction evaluation...
- Course
- Distance Learning
- 6 Days
...using a combination of acquired knowledge, observation, discussion, output (studies and learning that you record) and, where appropriate, witness testimony...
- Course
- Distance Learning
...The Container Store is a leader in customer service and it has a reputation for having the most enthusiastic and positive employees around. How do they do...
- Course
...can help to provide a competitive edge to a company. NVQ – Level 2 NVQ Certificate in Customer Service. Technical Certificate – Level 2 Certificate in Customer Service... Learn about: Customer Service...
- Course
- Colchester
- Different dates available
...The qualification focuses on enhanced skills requiring some professional responsibility. Students will receive the relevant training required to work... Learn about: Customer Service, Team Training, Customer Service Skills...
- Course
- Barnet
...excellent customer service that will give your business a great reputation. What qualifications or experience do I need ? The course is designed for employees working in hospitality... Learn about: Skills and Training, Customer Service Skills, Customer Service...