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Customer Management courses
- Course
- Online
- Intermediate
- Different dates available
...analytical, and decision-making abilities required to support clients effectively and offer suitable insurance solutions. Through expert-developed modules... Learn about: Marine Insurance, Insurance Industry, Life Insurance...
- Course
- Online
- Intermediate
- Different dates available
...and decision-making. Practical examples and case studies help learners understand how to lead teams, improve productivity, and foster a positive work culture... Learn about: Performance Management, People Management, Team Training...
- Course
- Worcester
- Different dates available
...What can I do next Three months before completing this Apprenticeship framework a review will take place with yourself and your employer to discuss progression... Learn about: Customer Service...
- Course
- Barnet
...Call Centre Officers and Assistants and Representatives/Agents What will I study ? Level 2 Diploma in Customer Service. Level 1 English, Maths and... Learn about: Customer Service...
- Vocational qualification
- Chelmsford
- 1 Day
...How will I be Assessed? : Internal assessment. Entry Requirements: None. Costs: 175 Group prices available upon request... Learn about: Customer Service...
- Course
- Skipton
- Different dates available
...part in the customer experience. Good communication skills and professional handling of customer enquiries is key. An Apprenticeship can help you to develop... Learn about: Customer Service, Skills and Training...
- Course
- Amersham
...whether you are a young person soon to leave school or an adult looking to retrain or enhance your job prospects by gaining new skills, then we have something for... Learn about: Customer Service...
- Course
...can help to provide a competitive edge to a company. NVQ – Level 2 NVQ Certificate in Customer Service. Technical Certificate – Level 2 Certificate in Customer Service... Learn about: Customer Service...
- Course
- Enfield
- Intermediate
- 6 Months
...Manage personal and professional development- Resolve customers' problems The remaining credits can be completed from any of up to 30 optional units selected... Learn about: Client satisfaction evaluation, Customer Service, Client Management...
- Course
- Distance Learning
- 6 Days
...using a combination of acquired knowledge, observation, discussion, output (studies and learning that you record) and, where appropriate, witness testimony...
- Course
- Distance Learning
...The Container Store is a leader in customer service and it has a reputation for having the most enthusiastic and positive employees around. How do they do...
- Course
...can help to provide a competitive edge to a company. NVQ – Level 2 NVQ Certificate in Customer Service. Technical Certificate – Level 2 Certificate in Customer Service... Learn about: Customer Service...
- Course
- Colchester
- Different dates available
...The qualification focuses on enhanced skills requiring some professional responsibility. Students will receive the relevant training required to work... Learn about: Customer Service Skills, Customer Service, Skills and Training...
- Course
- Barnet
...excellent customer service that will give your business a great reputation. What qualifications or experience do I need ? The course is designed for employees working in hospitality... Learn about: Customer Service Skills, Skills and Training, Customer Service...
- Course
- Barnstaple
- 18 Months
...Prospectus Code (AT04) Length of Study 18 months, some attendance at college. Entry Requirements The Programme Your Apprenticeship programme is made up of the following components...
- NVQ
- Inhouse
...Live up to the customer service promise - Make customer service personal -Go the extra mile in customer service - Deal with customers in writing using...
- Short course
- Inhouse
- 1 Day
...and using positive language Turn around customers’ dissatisfaction and complaints to a positive outcome Saying ‘No’ constructively BY THE END OF THE COURSE...
- NVQ
- Inhouse
...to influence what happens at work are limited -who work within the rules and regulations of their organisation -who work with others to overcome problems...
- Course
- Inhouse
- 1 Day
...tact and patience. Suitable for: Customer service staff, from the novice to the experienced, who want to build their level of confidence and skills...
- NVQ
- Inhouse
...Organise the promotion of services or products to customers Delivery - Deliver customer service on your premises - Recognise diversity when delivering customer service...
- Training
- Inhouse
- 4 Days
...Your account manager will help you to devise an action plan and agree priorities and to plan the sessions with your managers and the staff training...
- NVQ
- Inhouse
...It is suitable for candidates: -who are able to suggest and help implement changes to improve customer service -who are experienced problem solvers...